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Comfort Suites Medical Center near Six Flags
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Reviews (182)
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All reviewssix flagswafflesclean staffroom was cleanindoor poolfiesta txstayed here for two nightsstay in san antonioparking lot isfree breakfast isshort stayvery nice hotelhot tubnice breakfastwould definitely stay here againfitness centercereal
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75 - 80 of 182 reviews
Reviewed July 6, 2014 via mobile

We had a great stay except for the first night! It took a while to get checked in & then the hot water wasn't working. The next day the hot water was fixed. The staff was nice & helpful. The room was clean & the beds were comfortable.

  • Stayed: June 2014
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2  Thank Heath L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

Long wait to check-in due to rooms not being ready at normal check-in time, AC not working, a ring of MOLD in the tub, dirty AC vents and old towels that were thin and frayed. We were informed during our stay that the hotel was NO LONGER pet friendly and charged us more than double the normal pet fee rate per night. Other issues included poor communication between staff and only being given the property owner's name (no contact number or email) to voice our grievances with this property.

  • Stayed: June 2014, traveled with family
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2  Thank R N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajsatx, General Manager at Comfort Suites Medical Center near Six Flags, responded to this reviewResponded June 24, 2014

On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regards to your recent stay. I have shared your feedback with the entire team to ensure we handle these type of situations differently in future. We truly appreciate you for staying with us and we urge you to give us a second chance to make your stay experience better.

Please accept our apologies for not making your stay enjoyable.

Sincerely,

Raj Patel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

The rooms were clean and breakfast was good (waffles, eggs, sausage, pastries, fruit, and cereal).

This hotel is off of I-10 so it was very close to Fiesta Texas (a few exits away) and only 20 minutes to downtown San Antonio. There were tons of places to eat around this hotel and a Walmart & Target one exit away.

I will stay again.

  • Stayed: May 2014, traveled with family
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1  Thank LonghornFan73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rajsatx, General Manager at Comfort Suites Medical Center near Six Flags, responded to this reviewResponded June 24, 2014

I would like to thank you for taking the time to review your stay. At Comfort Suites, we always strive to make all our guests stay comfortable and enjoyable by providing consistent service and constant product improvement. We are honored to have you stay with us and looking forward to see you again.

Sincerely,

Raj Patel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014 via mobile

Good accommodation, clean, well maintained, quiet, comfortable beds, everything worked and looked clean and all the staff were friendly. This facility lived up to what we expect of the Comfort chain. Handy location and decent hot breakfast. Can't complain - will return.

Stayed: March 2014
2  Thank Kalolaelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

We attended our nephew's wedding and stayed at this hotel. Rooms were clean and breakfast was standard. Our family had many rooms reserved and the staff was accommodating and let us use dining room in the evening to meet. It was spring break and the NCAA basketball tournament was in town. The breakfast area became crowded at the peak times and finding seating was challenging but the food and coffee were replenished quickly. Because the hotel was completely sold out the parking was also crowded. We were always able to find a spot but sometimes at the back of the lot. Very close to many restaurants - but not walkable due to traffic. Would stay here again because of location, staff, and value.

  • Stayed: March 2014, traveled with family
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1  Thank mcsutton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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