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“Trinity college visit” 4 of 5 stars
Review of Hyatt Place San Antonio-North/Stone Oak

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Hyatt Place San Antonio-North/Stone Oak
Ranked #60 of 359 Hotels in San Antonio
Certificate of Excellence
Portland, Oregon
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Trinity college visit”
4 of 5 stars Reviewed January 23, 2013

Arrived after midnight for a one night stay. Excellent service and nice large room for three of us. Highly recommend for a convenient location and quality.in opposite direction of Trinity but had a higher rating than Hyatt Place close to airport.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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388 reviews from our community

Traveler rating
    228
    106
    30
    13
    11
See reviews for
136
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
San Benito, Texas
1 review
5 of 5 stars Reviewed January 18, 2013

The rooms was great, employees were very friendly and helpful. Robert helped us get checked in without a problem and we enjoyed our stay. We would definately lodge in this hotel again. Although we did witness one incident where a customer left irrate, but we were right there listening to everything and Robert was courteous and as helpful as he could be, but this person left very upset. I had a great time!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Norma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed January 18, 2013 via mobile

I came away from a night at this hotel with only positive impressions of the hotel; the reviews above generally wax lyrical about the hotel and I can see why. I am sure that Hyatt wouldnt be happy being compared with Holiday Inn, however The previous night I had stayed at a Holiday Inn in Houston - similar size, similar price, but what a different experience! It gives you the positive things that an expensive up market hotel gives, and at the same time gives you that homeliness of a small hotel. For sure the hotels along the Riverwalk give you something practical, but they are more expensive, and in my case I was in San Antonio on business so the location was a combination of price and practicality. Loved the breakfast - Guest Kitchen I believe they call it - simply help yourself as you would at home. Better than paying a sum and then a tip for a waiter that simply pours your coffee...

Stayed January 2013
Helpful?
1 Thank Trevnmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2012

Excellent place. The staff is really nice and helpful and the hotel is immaculate. The location is perfect for my needs, and acces to the freeway and north San Antonio is really easy. Robert and Tanner are the best bartenders, they make awesome margaritas !!

Room Tip: Get a corner room, they're the best !
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Manuel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2012

Robert , Phyllis & Tanner are a lot of help , great workers! Not one complaint about anyone that works here , great group of people. I will return to this hotel every time i am in the area. The rooms are spotless , everyone is so professional and all services are above standard. I will recommend every single person that i come across to stay at the Hyatt Place. Fresh baked cookies are the best.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank KyleStovall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, NC
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 17, 2012

As a frequent business traveler - my experience was positive, staff were professional, helpful and curteous. The only drawback as the previous customer "Qualitylovers" stated was the noise from the proximity of the freeways. 281 is a major through-fare and the construction all night doesn't help. So.. while I plan on returning to this location next week,( and this was my 2nd stay in 3 weeks) I will request a room faciing the parking lot or maybe S/side of the hotel.

But on the plus side, everything was convenient: downtown 15-min, airport <10min and #1 was that I had access to the Lifetime Fitness facility a short trip across the freeway from the hotel. While the hotel has a modest facility, having access to Lifetime was a wonderful bonus. We used the facilities, and purchased not only food items but even used the spa services ( xclnt massuse-Denise). Also I loved the restaurants and surrounding area. For a business traveler, this was just perfect. Will stay again, even though this location is nearly 15miles from business location. Much prefer the amenities.

Room Tip: request a room facing the parking lot. may help for reduction of frwy noise
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank shepphjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lyon, Michigan
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 15, 2012

This hotel had an overall rating of #2 for San Antonio. We haven't stayed in others, but it's hard to believe that rating. The service was terrific. The room large and clean and modern. The breakfast was one of the better "free" ones. BUT the noise from the nearby highway was loud, and didn't soften much through the night. Plus the hotel is nowhere near anything special about San Antonio.

So the staff did the best they could and the hotel is nice - but I'd rethink based on those two major handicaps.

Room Tip: Ask if there are any rooms that would be quieter. At check-in they ask if you want lower or higher...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Qualitylovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place San Antonio-North/Stone Oak

Property: Hyatt Place San Antonio-North/Stone Oak
Address: 1610 E Sonterra Blvd, San Antonio, TX 78258-7627
Phone Number:
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in San Antonio
#40 Family Hotel in San Antonio
#45 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place San Antonio-North/Stone Oak 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located in the heart of the Hill Country, we are surrounded by scenic parks and lavish shopping districts. ... more   less 
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Also Known As:
Hyatt Place San Antonio-North/Stone Oak Hotel San Antonio

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