We had a slumber party for my daughter's birthday at the Hill Country JW Marriott, on her request (I had stayed here for a conference earlier in the year). I reserved a room with Marriott Points and called the concierge desk. From that point forward, I was never less than ultra-impressed with the personal service we received every step of the way.
My family and my daughter's friends were treated to excellent service from: 1) the concierge desk, who upgraded our room to a large suite and showed genuine interest in our good time; 2) the food and beverage staff, who prepped cupcakes and a fruit arrangement as birthday gifts; 3) the pool staff, who were always close by yet never overbearing; 4) the front desk, allowing a very late check-out and rearranging cleaning schedules to fit our birthday festivities; and finally the parking and bell staffs, who were great in helping with luggage, six rollaway beds, and cars. Just a tour de force--I can't imagine better service at any property.
Of course, being a new JW Marriott, the rooms were awesome, the common areas were super-clean, and the restaurants and bars were great. In short this is as good a family hotel as any I've stayed at, anywhere. This hotel is easy to recommend.
- Official Description (provided by the hotel):
- JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our restaurants are sure to please with Texas BBQ, genuine Mexican cuisine and private dining rooms for groups. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more less
- Reservation Options:
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- Also Known As:
- Jw Marriott San Antonio Hill Country Hotel San Antonio
- Jw Marriott San Antonio Hill Country Resort And Spa