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“What a great place to vacation!”

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JW Marriott San Antonio Hill Country Resort & Spa
Ranked #23 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed September 16, 2011

My husband and I stayed at the resort during Labor Day weekend. Although the resort was very crowded we were still able to enjoy a wonderful relaxing weekend. The resort pools are incredible, the restaurants were delicious, and the landscaping (even during a drought) is beautiful. We do not have children but there appeared to be a TON of activities for children, which is great. We will be back and hopefully for a longer stay!

  • Stayed: September 2011, traveled as a couple
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Thank ladybug2056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,194 - 2,200 of 2,528 reviews

Reviewed September 15, 2011

Just returned from a six day trip to San Antonio, TX. and while there we stayed at the JW Marriott Resrt & Spa. The property is amazing. For families they have an on site water park complete with slides, lazy river pool, cabanna's etc. The rooms were very nice and there were a few restaurants on site.

We had an opportunity to eat at the Steak House, 18 Oaks which is loctaed on the golf course and it was exceptional. It is somewhat pricey but worth every penny. They also have a large sports bar/restaurant with numerous beers on tap and decent bar food. Another on site restaurant is the Cibolo Moon which is open for breakfast, lunch and dinner and we ate there on a few occassions and must say it was also very good. I also thought the prices were fair for the type of property the resort is.

The only draw back to staying at this property is that you need a car as there is nothing within walking distance so therefore yo have to drive. To take a cab into san Antonio too see the Riverwalk or the Alamo it is a SIXTY DOLLAR cab fare one way. The hotel does not have a shuttle and I do not think that they are planning on getting one as they want you to stay and spend your money at the resort. With that being said I would not hesitate to go back.

It is also of note that all the staff are great and go out of their way to make you feel very special.

Room Tip: Ask for a room with a pool and golf course view and the extended balcony.
  • Stayed: September 2011, traveled on business
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1  Thank Denny2696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

My company hosted a meeting at the JW Marriott Hill Country in Sept 2011 -- overall, it was an excellent venue. The layout of the hotel makes it the perfect venue for both business events and family outings. The meals and catering provided by the facility were excellent and the staff was courteous and helpful. The facility is nice but not overly pretentious – the meeting rooms and facilities were very functional for business – the guest rooms were very comfortable – and the waterpark area / lazy river would be fun for families of all ages. I’ll be back to the JW Marriott Hill Country – but next time with my family. Excellent hotel!

  • Stayed: September 2011, traveled on business
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Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

I was at a four day conference and it was the best all around experience I have had at a large resort. The rooms are we'll appointed and comfortable. The bed was fantastic with the pillows and comforters. The separate glass corner shower was luxurious and the bathroom very spacious. The food was outstanding. I wish I could take home jars of the salsa from High Velocity. The pool was nice and relaxing although the poolside service was very slow. Overall it was a very relaxing, enjoyable stay. I did not try the spa but did enjoy the fitness center. My only recommendation is they get smaller diameter free weights since they were very cumbersome.

  • Stayed: September 2011
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1  Thank maplesugarsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2011

Really enjoy this place! Its a great quick getaway for the family when you want to relax or just sit by the pool. The pool and water slide area is fantastic along with the lazy river and they have nice activities such as the evening smores that you make over the fire pit. Be sure you get an activity guide during your stay. Its quiet and away from everything so all you see from the balcony is resort property and hills.

I will add to be careful with your billing and any items that you are supposed to receive if you purchase a package. I had to ask to receive my room upgrade as the person at the front desk said she was not familiar with the different code packages. Also, we had free breakfast every morning of our stay but we were charged for it on our final bill even though the restaurant knew it was included. Had to make a phone call to customer service to take care of it.

  • Stayed: September 2011, traveled with family
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1  Thank srgnix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

We stayed the first week in August. Hotel is beautiful. We went specifically for the golf and pool area. We rented a cabana, which is a little overpriced, but we enjoyed it. We checked in early and our room wasn't ready. They graciously upgraded the room so that we could get our much needed vacation started. Staff was friendly, much better than when they first opened. In service has improved tremendously. We enjoyed our time there.

  • Stayed: August 2011, traveled with family
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Thank Txloyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

Booked a one night stay for me and my kids (had another family join us too - seperate rooms) as a mini-getaway before the end of summer. The property is really lovely - lots to see and do. We especially enjoyed the free smores in the evening and the pool complex. I especially appreciated that the pool complex was not HUGE and everything was laid out very well so our kids could wander on their own and we could just relax. The pool area is sectioned off very well and they always had lots of chairs and towels available.

Highlights: property offers lots to see, very naturally landscaped and there are several kids activities to chose from (some come at a cost). There's a really large gift shop where you can find anything you might need - of course, it's a tad pricey as are majority of resort shops.

I did expect better rooms for the price but as is typical at resorts like this, you're paying for the experience and not the accomodations. At JW, you're paying for their great pool complex, nicely decorated public areas and the service. The rooms are just nice - nothing special. Electronics are all modern. Bathrooms are large and offer shower and bath tub which is nice - especially if you have a large group all waiting to bathe.

There are several food options at JW but they're all pricey. We ate at the pool restaurant and 3 ordered off of the kids menu and 3 off of the adults - totaled more than $80 after tip. But again, you're paying for convenience and not quality. We could have driven 3 miles off-site and had a ton more options for 1/2 the cost and would have tasted better also.

Overall, this was a great place - lots of fun and very relaxing!

Room Tip: Hallways are super long with lots of rooms. Ask for something close to the elevators or at least clo...
  • Stayed: August 2011, traveled with family
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1  Thank gina34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott San Antonio Hill Country Resort & Spa

Address: 23808 Resort Parkway, San Antonio, TX 78261
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in San Antonio
#8 Business Hotel in San Antonio
#11 Family Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#15 Romantic Hotel in San Antonio
Price Range: $260 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott San Antonio Hill Country Resort & Spa 4.5*
Number of rooms: 395
Official Description (provided by the hotel):
JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort in San Antonio, Texas features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more   less 
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Also Known As:
Jw Marriott San Antonio Hill Country Resort And Spa
Jw Marriott San Antonio Hill Country Hotel San Antonio

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