My first trip here last weekend was really nice. Overall a wonderful experience.
However, the attendant who threw away my stuff in the cabana I rented for $350 was not so friendly. It is a 7 pm check out for cabanas. 3:30 pm I told a cabana attendant I would return after dinner. 6:30 pm the manager at on-site 18 Oaks restaurant called the cabana people to let them know I was running late. at 7:07 pm my cabana was stripped and empty. I don't know why they threw away my gatorade but kept my sunscreen and goggles. The attendant (a different one from 3:30) was just RUDE and needs some customer service training. She said I could get my stuff out of the trash. Funny, I looked in the trash and it wasn't there.More
- Free Wifi