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SpringHill Suites San Antonio Downtown/Riverwalk Area
Ranked #85 of 354 Hotels in San Antonio
Certificate of Excellence
Edmonton
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“loved it. Definitely will go back”
5 of 5 bubbles Reviewed July 8, 2011

Close to everything, and actually can walk out to the riverside walk.

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank italycanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    162
    102
    42
    24
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 7, 2011

The location was excellent -- walking distance to the Riverwalk area (about a block or two away). The rooms were large and very clean/comfortable. However, my big complaint was the carpets in the halls and the chairs in the dining area. They were filthy and old-looking. Lots of stains. I don't know why they either don't replace the hall carpeting and chairs in the dining area or give them a really good scrubbing. My other complaint is the required "valet parking" for $16 a night. It was really ridiculous to have someone valet your car about 20 feet further past the hotel entrance into the open parking lot area.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hinkdoggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
115 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed June 25, 2011

Nice hotel close to the Riverwalk and former World Fair Park. About a 5 walk to the southern Park of the Riverwalk (quieter part). The location is safe, but the hotel has an ugly parking right in front of it. The hotel itself is your avg Four Points, rooms are in decent condition. Staff was very friendly and helpful. Would recommend.

  • Stayed January 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PacoO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 15, 2011

I traveled with my husband and 3 years old daughter. We stayed 4 days and 3 nights, The room was clean, the bathroom impeccable, we have the SPG membership that gives us access to specific floors but I do hope all the rooms were as clean as ours; it has an empty mini fridge that was very useful. The beds and lining smelled clean and Wifi is free.
At night we could hear the guests on the room beside us, we were lucky they turned off the music around 9:30pm and the air conditioner is loud but a lot of hotels of the same category have the same conditions so nothing that should surprise us.
We took breakfast at the hotel 1 day and I was not impressed, there is a Dennys walking distance that could have been a better choice. We used the pool 1 evening, keep in mind it is a small pool but it was nice and clean until it got completely packed.
One thing that really annoyed us even when we knew about it was paying 16 dollars a day plus tip for the valet parking on top of having to wait every time we used the car.
Not sure why Four points do not buy the lot beside them where we could see the valets will park the cars when their tiny lot is full.
It is 2 blocks away from the river walk but keep in mind that the river walk is huge and this location is not at the center of it and unfortunately at night there are homeless people around the area but we were not walking late night, so we did not feel unsafe.

Room Tip: A room with view to the pool instead of parking
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MomyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euless, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 13, 2011

We stayed at the hotel June 10-12 and enjoyed our stay. The rooms were clean and the staff was friendly. The bed was very comfortable and liked that it had several pillows. The hotel is within a few blocks of the riverwalk. It is on the end of the riverwalk that is not as active but the plus to that is it is quiet. The pool was a little small but nice. The cons to our visti was the valet parking and you had to pay for breakfast. The parking is expensive ($16 per night) specially since they park your car in the vacant dirt lot next door. However, the valet parking at the majority of the hotels on the river walk was more expensive than what we had to pay. All in all it was a good stay and would recommend this hotel.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank racing91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers AR
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed May 3, 2011

Was not told by Priceline that parking would cost another 16.00 a day. Not fair to charge without warning.

Room Tip: Do not stay here
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 11, 2011

This hotel sucked big time - i was there for a night at the ridiculous $159 per night, bathrooms filthy room service out of service no one answers the phone...i could only take one night checked out the next day!!

Room Tip: do not book a room here
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  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bree066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Property: SpringHill Suites San Antonio Downtown/Riverwalk Area
Address: 524 South St. Mary's Street, San Antonio, TX 78205 (Formerly SpringHill Suites San Antonio Downtown)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Official Description (provided by the hotel):
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown

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