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Best Western Plus Lackland Hotel & Suites
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Reviews (731)
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All reviewsbmt graduationlackland afbair force graduationthursday and fridaygraduation activitiesvalley high gatefront deskbasic training graduationmilitary familiesgreat place to stayminute driveindoor poolhelpful with directionsbiscuits and gravyking suitewafflesrecommend this hotel
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640 - 645 of 731 reviews
Reviewed October 3, 2013

The hotel representative was amazingly helpful in orienting us with the Air Force Boot Camp graduation weekend on Lackland AFB. It seemed as though she went out of her way to personally create a map that covered every detail to include having copies of the schedule of events. We can't say enough about this hotel. The room décor was very modern and well done, very nice bathroom, name brand shampoo and conditioner, very comfortable beds (Sealy Plush)the hot tub and pool were very clean, the weight room was adequate, the breakfast was delicious with a well stocked variety to choose from. Coffee and tea available at all hours of the day. Plenty of parking. The proximity to Lackland is also perfect. No too far and right off the highway so that many other food and entertainment establishments could be reached in no time. The only improvement needed is an increase in the wifi signal strength.

Room Tip: Rooms facing Lackland provide a view of the highway.
  • Stayed: September 2013, traveled with family
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1  Thank josephga1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

Friendly staff provided information of the best way to get to Lackland AFB and what time. All the staff was friendly, including the parking lot attendant, was very helpful in ensuring that our needs were taken care of. I would HIGHLY recommend this as the place to stay if visiting Lackland AFB and/or San Antonio.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Arlington P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

This is a really nice hotel to stay in that's in a great location close to Lackland AFB and SeaWorld.

The entire facility looks brand new, though the front desk person told me it was about four years old. The rooms and all the common areas are in great shape and everything is nice. They have free WiFi, an indoor pool, a business center, and best of all... free breakfast. It's not a continental breakfast either--they have breakfast meats, biscuits and gravy, eggs, waffles, cereal, and many other things. On the days of the week that normally have Lackland BMT graduations events, the breakfast starts nice and early so you can eat before you have to leave for the base.

The room was very nice and comfortable, with a big flat-screen TV and nice bathroom. They are a bit skimpy with the towels and pillows, but you can always ask for more at the desk. Every employee we met was nice and treated us well.

Room Tip: If you intend to use the fold-out bed in the suites, make sure to ask for linens when you check in.
  • Stayed: September 2013, traveled with family
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1  Thank deadandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2013

Everything was great. This was the perfect place for our visit to Lackland AFB for our son's BMT graduation. The breakfast was very good. The location is very close to Lackland AFB. The staff was very friendly and helpful.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

Best service EVER! Employees are very knowledgeable about things to do and how to get there. Minutes from Lackland AFB. Closest mid scale hotel to base (5 minutes without traffic). Hot breakfast, newly renovated. You will not be disappointed with your stay at this hotel or the convenience to the AFB. Don't be fooled by other locations that claim to be close to Lackland. This is the nicest, closest hotel!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Tammy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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