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Best Western Plus Lackland Hotel & Suites
Ranked #4 of 356 Hotels in San Antonio
Certificate of Excellence
New York, United States
1 review
“Hotel rating”
Reviewed July 29, 2013

Hotel was clean,staff went above & beyond.Great selection of breakfast items with hot/cold choices.We had 2 rooms,both clean and comfortable.Pool and spa were clean.Exercise room had all you needed.Hotel was difficult to locate at first.5 min to Lackland AFB.Will stay again in September.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Frank F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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664 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
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  • Any
English first
Wauseon, United States
1 review
Reviewed July 25, 2013

This is a very clean and comfortable hotel that is only one mile from Lackland Air force base and you don't have to get on the expressway to get to the base. Very easy access. Staff is very knowledgeable and helpful both about graduation and about the San Antonio area in general. Room very comfortable and clean, pool small but clean (indoor). Lots of AF families staying there when we were there.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, United States
1 review
Reviewed July 20, 2013

The hotel is newly built and absolutely beautiful! The staff was so friendly and made me feel right at home during my stay. Everything worked properly and the bed was SO comfortable! I highly suggest this hotel! Especially if you are going to San Antonio to see your Airman. Extremely close to the base!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, United States
1 review
Reviewed July 19, 2013

Would have gone excellent, but I could hear everything! The slamming of the doors, the people passing by inside and outside (we had a room in the 1st level our window was next to the parking lot), and I even heard some foot steps from above our room.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royersford, Pennsylvania
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 15, 2013

Stayed 7/10-7/14. Front desk person very welcoming and professional. Chexk-in was easy and uneventful. Breakfast was set up early for those of us joining the herd of people heading to Lackland AFB for BMT. Breakfast buffet well presented with a good variety of choices. Easy access to Lacklamd (about 10 minutes) depending on the volume at the Check-Point. Close to major highway so access to downtown San Antonio (the Riverwalk)was easy. Check-out experience mirrored the check-in experience, quick courteous and uncomplicated. Excellent base of operations for a BMT graduation

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank 1oldcrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sissy in houston
Level 5 Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 16, 2013

We stayed here for 1 night.The location was great for the area we needed to be in,but I was disappointed in the hotel.the bathroom shower was not very clean,the hallway had a odor to it.and when you ran water in the bathroom it make a loud noise the the bedroom part.I don't think i will be staying here again.The breakfast looked good,but didn't try it.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank sissy2007l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level 6 Contributor
120 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed June 9, 2013

We stayed here for my step-son's graduation from BMT at Lackland, and this was perfect for our needs. The hotel is very clean and modern. Breakfast every morning was bountiful, and the hours were extended to accommodate those going to Lackland. We asked the front desk staff for recommendations for restaurants and received not only a name and address, but complete directions as well. There is a small bar in the lobby which was great to unwind at with a glass of wine. I would recommend this hotel to anyone going to this area. They also offer a discount if you are there for BMT graduation. It was a great value for the price!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Lackland Hotel & Suites

Property: Best Western Plus Lackland Hotel & Suites
Address: 3635 Crooked Trl, San Antonio, TX 78227-4360 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 356 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Lackland Hotel & Suites 2.5*
Number of rooms: 77
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