We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lackland visit” 4 of 5 bubbles
Review of BEST WESTERN PLUS Lackland Hotel & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN PLUS Lackland Hotel & Suites
Ranked #4 of 353 Hotels in San Antonio
Certificate of Excellence
niceville, fl
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Lackland visit”
4 of 5 bubbles Reviewed April 22, 2013

Great hotel near Lackland! I am a clean freak and staff at this hotel out did me on one occassion! I went downstairs to fill my greedy little hands with the free breakfast, well after gathering my morsels, I jumped on the elevator - plop, my juice spilled onto the floor. Ashamed of myself and unable to do anything at that moment, I entered my room, sat my food down, ran to the door with paper towels in hand...re-entered the elevator. I looked around and around, there was nothing on the floor! They cleaned it up that fast!

Room Tip: Enjoy the lobby
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank murch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

622 reviews from our community

Traveler rating
    440
    139
    31
    7
    5
See reviews for
471
55
16
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Chesapeake, Virginia, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

Very clean, nice, new hotel. Very convenient to Lackland AFB as we were there for our sons BMT graduation. Staff was very accommodating, printed us maps if we needed, or offered advice on area resturants. Pool was great, coffee and tea all day long was great. The breakfast was great (Texas shaped waffles were a hit with our younger son!). Quiet too, we were on the 4th floor, away from elevators. Heard a door opening now and then but nothing major.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Violet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 31, 2013 via mobile

I stayed at this hotel based on reviews I read. I was happy for the most part. I read it was hard to find and in an area that seemed a little shady. I was prepared and found it without too much trouble. I think that comment is based more on the road system in San Antonio which we found to be difficult even after 4 days. As for the area, I think it was fine. The hotel is brand new so there are open fields around which I'm sure some day will also have businesses. We were there for my sons graduation at the base. It was great to have a short easy drive each morning. The hotel smells brand new and is clean and nicely decorated. Rooms have plenty of space and a ceiling fan which I loved! Breakfast was good which helped when we were in a hurry so early in the morning. Surprisingly it wasn't crowded any morning we had breakfast. Hotel also offers an inside pool and a bar in the lounge, we didn't use. I would definitely stay at this hotel again if I ever return to the base.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 27, 2013

Clean, but a bit pricey given that the many hotels closer to the base are very cheap...for a good reason. Honestly, went for sons graduation from AF boot camp, did not spent much time in hotel, but staff is friendly, and facility is clean and very family friendly...

  • Stayed March 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 27, 2013

My family stayed here when we went to see my son graduate BMT at Lackland AFB. The staff is very friendly and helpful. We got extra towels for the pool, all we had to do is ask. The kids enjoyed the indoor pool. Breakfast was hot and yummy! Coffee, hot tea, and hot cocoa was offered ALL day long! (Plus for me!) Just a short drive to the base at Hi Valley gate. The elevator started to not work right but was fixed quickly. I would recommend a stay here anytime! Rooms were quite and comfortable. It was also great to talk to the other families staying there for BMt grad weekend.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ssklindsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 18, 2013

Krystal make this trip very enjoyable and Ray also was very helpful.
Many thanks for the great service. Next time I am in San Antonio or the surrround area we will be more than happy to stay with you again.

Sincerely your,
Bob Freedman

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#12 of 353 in San Antonio
4.5 of 5 bubbles 1,061 reviews
Omni San Antonio Hotel
#16 of 353 in San Antonio
4.5 of 5 bubbles 1,697 reviews
Show Prices
Show Prices
Show Prices
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 353 in San Antonio
4.5 of 5 bubbles 3,378 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Lackland Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Lackland Hotel & Suites

Property: BEST WESTERN PLUS Lackland Hotel & Suites
Address: 3635 Crooked Trail, San Antonio, TX 78277 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz and Best Western so you can book your BEST WESTERN PLUS Lackland Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing