We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Close for USAF BMT Graduation!” 5 of 5 bubbles
Review of BEST WESTERN PLUS Lackland Hotel & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN PLUS Lackland Hotel & Suites
Ranked #4 of 353 Hotels in San Antonio
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Close for USAF BMT Graduation!”
5 of 5 bubbles Reviewed September 6, 2012

The hotel was very clean and well appointed. Room even had 9' ceilings and a ceiling fan. Delicious breakfast buffet opens early every Thursday & Friday for those attending USAF BMT Graduation at Lackland AFB. (Base is less than 5 minutes away from Valley Hi Gate which is extremely close to BMT Reception Center.) The facility is non-smoking but guests and employees would smoke right outside the lobby door! The beds and pillows were very comfortable and the hotel was very quiet as well. Would stay here again if in the area.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GailFlit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

622 reviews from our community

Traveler rating
    440
    139
    31
    7
    5
See reviews for
471
55
16
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Texas
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed September 4, 2012

We stayed here during our sons graduation from basic training. From the first night to the last, there was constant noise. The occupants that were above us, were stomping and throwing things to the ground at till 5:00 in the morning. We complained about the noise and the manager did absolutely nothing. To make matters worse, the doors to the stairway slammed shut all hours of the day and night. It was by far the noisiest hotel we have ever stayed in. To top off our experience, on the 4th day of our stay, we had left briefly Sat. morning to pick up our son at the base. We were gone about an hour and a half. When we walked in we noticed that the trash bags were gone from both trash cans in the room and whoever had been in our room had stolen 2 very expensive shirts out of the closet! The beds were still unmade so we are not sure if it was a maid or someone else that had a master key. If you are looking for a place to stay where your belongings are stolen and you can go without much rest, this is the hotel for you! Never again will we stay at a Best Western! I'd rather sleep in my vehicle! If you do stay here, you better keep your clothing locked in your bag! We wish we had!

  • Stayed August 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank calihappygirl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 20, 2012 via mobile

The hotel is super clean and the staff is very friendly. We stayed for our son's graduation from Lackland and it was the perfect choice. It was close to base so we could get there early for activities and for bringing our son back to relax. I was extremely happy with our decision to stay there.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jm3c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mashpee, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 10, 2012

We stayed at this hotel for our sons graduation from BMT. It was very clean. The staff was very friendly and I would definitely stay here again. The pool was small but i wasn't' there for that and it served its purpose for a quick dip. My 9 year old loved it and your graduates aren't allowed to swim anyways so we didn't spend much time there. I found the breakfast to be very good. always hot coffee and many choices from fruit, yogurt, oatmeal, waffles, and eggs bacon and sausage. If I return to visit my son I wouldn't even research anywhere else I would just stay there.

Room Tip: all rooms have refrigerator, coffee pot and microwave
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Ground, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 1, 2012

We visited Lackland for our Son's graduation, found it very clean and staff were friendly. When we arrived home, it was late and didn't unpack, the next day I noticed I had left a picture of myself and Son on a Roller Coaster at Six Flags. I was so disappointed. It was such a funny pic. I called the hotel and Michael put me on hold for a few minutes. They had my picture!!!! The Manager mailed it out at no cost to me. I want to express my gratitude. It will be framed and sitting on my Mantel. Best place to stay, by far.
Thank you.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marilyn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 30, 2012

Area, staff, service, decor, room are VERY NICE. I would stay again. We were in San Antonio for my sons graduation from BMT @ Lackland AFB.I reserved a queen suite with kitchenette. The mattress on the let out couch was flimsy but the boys DID NOT COMPLAIN.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank YBANKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granby, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 30, 2012

we recently stayed for our sons graduation of BMT and loved it .. hot breakfast was great eggs bacon sausage bisquits gravy cereal waffles fresh fruit yogurt juice coffe and tea .. the room was nice and clean only one day that housekeeping never came into our room it was left the way we left it early that morning.. was alittle upset by that but they took care of it .. minutes from base minutes from anywhere great atmosphere i enjoyed every bit of it

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#13 of 353 in San Antonio
4.5 of 5 bubbles 1,061 reviews
Omni San Antonio Hotel
#16 of 353 in San Antonio
4.5 of 5 bubbles 1,697 reviews
Show Prices
Show Prices
Show Prices
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 353 in San Antonio
4.5 of 5 bubbles 3,376 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Lackland Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Lackland Hotel & Suites

Property: BEST WESTERN PLUS Lackland Hotel & Suites
Address: 3635 Crooked Trail, San Antonio, TX 78277 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 353 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Lackland Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing