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“Good Stay, Good Price!” 4 of 5 bubbles
Review of Holiday Inn San Antonio NW - Seaworld Area

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Holiday Inn San Antonio NW - Seaworld Area
Ranked #77 of 353 Hotels in San Antonio
Certificate of Excellence
Katy, Texas
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good Stay, Good Price!”
4 of 5 bubbles Reviewed January 2, 2011

The rooms were nice and clean. The beds were comfy. The hotel is newer. There was a small indoor pool (fun in January), and nice work out room. There was a shuttle bus to sea world. It seemed that most guests were families headed to sea world. It was a safe, family friendly hotel. I will probably stay here again on our next trip. Negative is: Parking lot is small and many cars were parked on a grass field which could be an issue for some people.

  • Stayed January 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank 3ofakine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
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    43
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
TX
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 5, 2010

First, the good ...
The rooms are pretty nice, not those old out-dated Holiday Inn. It is SO close to Seaworld. It is perfect for family with young or old family members who can't do a whole day of activities in Seaworld and needs a break/nap.

Now, the bad:
I called the hotel the day after my reservation. Put on hold 3 times. When the guy finally had time to talk to me, he said "OK. What do you want?"!! Hmmm. I told him that I booked 2 rooms, and would like (1) at least 1 room with 2 beds and (2) the two rooms to be together. When we arrived, there was not a record of my call or request. We ended up having 2 rooms on the opposite ends of the same floor.

The maids did not seem to like to re-stock items for the room. We started with 4 shower towels in the room, then reduced to 2 towels. We went to front desk to ask for extra towels and were told they would be delivered to our room (extra tip on top of what we already left in the room for the maid). The coffee, tea, sugar, etc. were also not restocked. It seemed to me that we had to ask for something should have been available in the room every day.

After we came home, we found out $3 was charged to our credit card. Called the hotel and the woman on the phone said she had no ideas (just like us) what the charge was for. We were told it will be refunded ... we will see.

I'd recommend this hotel only for its location and family friendly.

  • Stayed November 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TwinsMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsburg, PA
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 1, 2010

We stayed here for one day to go to Sea World. It was very nice, we loved the room and everything was new. The restaurant was great for a reasonably priced breakfast buffet. The indoor pool was a little small, but enough to make my 7 year old happy. The outdoor pool looked nice, but it was not warm enough. We booked this through hotwire and it was very reasonable and we would stay again.

  • Stayed April 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ksr444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 19, 2010

This is a new hotel in a great location. The shuttle was very convenient for us traveling back and forth to Sea World. We did not have to pay for parking at the park or the hotel and the shuttle picks you up right at the front gate. The hotel itself is very clean and beautiful. It is also a short drive to the River Walk and the Alamo. This will definitely be the location we book when we are visiting Sea World.

  • Stayed August 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rdallenrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 17, 2010

This hotel is green and great! The lights automatically go out when you leave the room, solor panels and water collecting gutters. In the lobby is a touch screen panel that tells all about the hotel and how it has gone green. Really is innovative and interesting. Great all around service. This place is a great stay!

Stayed August 2010, traveled as a couple
Helpful?
Thank mhaywood66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
1 review
4 of 5 bubbles Reviewed October 3, 2010

Not aware of the city I was hesitant where to stay. This hotel was about 15mins from Lackland AFB and offered a free shuttle back and forth. On top of it all it was in a safe neighborhood and a great value when you mention that you are here due to Lackland BMT events. I loved that the rooms were spacious and it was a green hotel, promoting environmental awareness. The wireless internet was always available and there was a restaurant on sight for convenience. Even though it was further away then some other hotels I would choose this one again. The only thing they could work on is the shuttle service to Lackland. Afternoon pickups tended to me tardy and the driver is quite the talker.

  • Stayed October 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AGhawkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Charles, Louisiana
2 reviews
3 of 5 bubbles Reviewed September 28, 2010

Check in was quick & easy, no wait. Plenty of bell carts. Lobby is beautiful plenty of couches to lounge in.
However my room (king bdrm) not so impressive. Decor is boring. TV kinda small, free internet access though. So this is a "eco-green" hotel...well they seem to have spent a good amount on the rain collection system. You insert your key into a slot at the front of the door to turn on the power.
There is a smoking balcony on the floor, the builders left splats of concrete all over the place.
The 151 runs right in front, noise is noticeable but not irritating. The room walls are very thin! I can hear the folks next to mine pretty clearly.
Other than that, Im not impressed, stayed at nicer Holiday Inn's. Got the rate on hotwire, prolly would of been more upset if I'd of paid full price.

  • Stayed September 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rma33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Property: Holiday Inn San Antonio NW - Seaworld Area
Address: 10135 State Highway 151, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Official Description (provided by the hotel):
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio

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