We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Emily Morgan Hotel - a DoubleTree by Hilton
Ranked #28 of 356 Hotels in San Antonio
Certificate of Excellence
New Orleans, Louisiana
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location and hotel”
Reviewed July 9, 2014

I stayed at this hotel over the 4th of July weekend. Stayed in a corner room on 3rd floor overlooking the Alamo. Everything was wonderful. The room was huge and clean with spectacular views. Noise was never an issue. There are black out curtains to deflect the early sunlight. Valet service was quick. Front desk staff were very pleasant and helpful. Loved the warm cookies on checking in. What a treat!!!The hotel is close proximity to everything. Never needed my car as we hopped on the trolley for anything too far to walk to. Would definitely return.

Stayed July 2014, traveled with family
Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, July 10, 2014
Hi marylowez,
We are so glad that you had a great room and great time while you were here. The Fourth of July holiday is very busy for the city and since you were on the Alamo side, you could probably see the Fireworks from your room! Thank you for spending the Holiday with us, come back and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,492 reviews from our community

Traveler rating
    833
    418
    138
    64
    39
See reviews for
388
462
42
426
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Phoenix, Arizona, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2014

Wonderful facility and will stay again. Close proximity to riverwalk makes this an even better choice for a stay in San Antonio, Texas. Great bar and restaurant in hotel and many outstanding other food venues within walking distance.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marjorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 7, 2014

I just recently stayed at this hotel day during July 4th weekend. Due to the influx of guest, the valet was not staffed appropriately to handle the check-ins and I had to wave an obviously frazzled attendant down to come and get my vehicle.

However, check-in was prompt, and we were given the complimentary warm cookies. My request for an upper level room was granted; likely it being the top most floor, floor 14 (really 13) at this speculated haunted hotel which was a former medical arts building. Supposedly the 14 floor was the previous home of the crematorium. We did not witness any paranormal activity during our stay.

The bathroom is our king larger room with sofa sleeper was very spacious with a very large and deep bathtub; however, it was slowing draining.

Valet car retrieval was usually prompt, except for 1 time when we requested our vehicle during morning check-out. This again is opportunity of improvement area for this establishment; increase valet staffing during check-in and check-out.

I would stay at this establishment again for its location and historic charm.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gtd80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, July 8, 2014
Hello dtg80,
We so appreciate you taking the time to give us your feedback about your stay. There is always room for improvement and we will share this with our team. We are glad that we were able to accomodate your request for a high floor, the view is great from up there! Again, thank you for your review, we hope that when you are back we can WOW you with our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
Reviewed July 6, 2014

The hotel is really beautiful. Since you first arrive at the hotel, the valet attendants receive you with a smile and offer assistance. Then you enter and receive the same service. Very consistent. Excellent customer service.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, July 10, 2014
Hello Maria M,
Thank you for your feedback. It is so great when a customer tells us that they experienced excellent and consistent customer service. It is our goal and I am so glad that we were able to achieve that for you while you were here. I will share your comments with our team. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 2, 2014

We first stayed at this property in 1986 and return each year on our wedding anniversary. We return because the service and location are awesome. Every employee we encountered was very pleasant and accommodating. The employees appear vested to make sure each guest has a positive experience. Restaurant hostess gave us two large cups of coffee when we were totally prepared to pay for it. Valet was quick and I could see my car from the hotel room. The location is perfect for tourists and locals. The Alamo is across the street, riverwalk access is across Alamo Plaza and public transportation is also available in the plaza. (Make sure to have exact change for the bus/trolley) Our room was clean, the a/c was cold and the bed very comfortable. The bathroom is spacious and clean. The pool is "okay"...it's a place to cool off but not hang out for long. We haven't eaten at the restaurant in years, only because there are so many options nearby! Looking forward to our next visit!

Room Tip: Corner rooms are quite large with a huge wall unit with TV and bar. (BYOB) There is an adjoining roo...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcinik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, July 8, 2014
Hi Marcinik,
First off, Happy Anniversary! We are delighted to be your celebration hotel over all these years and share such a special day with you. Thank you for taking the time to give us feedback about your stay. We are making some improvements to the pool area soon so next year you'll definitely love it! I will share your positive comments on service with our team. Please call us directly to book your next anniversary stay so we can ensure that it is extra special!
Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 2, 2014

I stayed at the Emily Morgan Hotel from 15-20 June 2014. The Hotel is located next to the famous Alamo, which is considered sacred ground to Texans.

The room was very comfortable and included central air-conditioning, a flat screen television and a decent business space. The Hotel offered complimentary Wi-Fi throughout the hotel. The Wi-Fi worked well with decent speeds.

The room had a neat bathroom that also included a shower. I particularly enjoyed the warm water which was accessible without letting the tap run forever. The pool has a good exercise center and a swimming pool which you will need to use at night, as a result of the heat in San Antonio.

The Hotel serves breakfast from 06h00 and they have the usual fare. You can order things like orange juice or omlettes that are not part of the buffet and they will accommodate you within reason. Joe is very helpful.

Overall, the Emily Morgan is steeped in history is a terrific Hotel which I can gladly recommend and I will stay there when I am in San Antonio again.

Room Tip: The room has block out curtains, but if you are very light sensitive, possible request a room that i...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank woorsuthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 30, 2014 via mobile

All the staff is plain rude, and has an attitude. I wasn't even given my cookie at check-in. There is a serious bug problem with the hotel. There were ants, all over the hotel, even in my bed! Staff did not even apologize! My car now has ants from valet. The bellman had us wait 30 mins for me to find the carts all hidden on the side of the building. I will never waste money at this place again.

Stayed June 2014
Helpful?
Thank RLJ_1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athomps2013, General Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, July 2, 2014
Dear RLJ_1990,

First of all, I want to apologize for the issues faced during your last visit. We pride ourselves in delivering great experiences and we are disappointed when this does not happen. I would be happy to investigate the concerns expressed in your review. I want to assure you that with our (hot) climate, we have an on-going program of preventative pest control. I will follow up with our team to ensure any recent reports have been communicated to our Engineering department.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Menger Hotel
#25 of 356 in San Antonio
2,403 reviews
Crockett Hotel
#22 of 356 in San Antonio
1,909 reviews
East Side
Home2 Suites by Hilton San Antonio Downtown - Riverwalk
Show Prices
Show Prices
Show Prices
East Side
Hilton Palacio del Rio
Hilton Palacio del Rio
#12 of 356 in San Antonio
2,843 reviews
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#18 of 356 in San Antonio
3,011 reviews
Hotel Contessa
#8 of 356 in San Antonio
3,179 reviews
Show Prices
Show Prices
Show Prices

Been to The Emily Morgan Hotel - a DoubleTree by Hilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Emily Morgan Hotel - a DoubleTree by Hilton

Property: The Emily Morgan Hotel - a DoubleTree by Hilton
Address: 705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in San Antonio
#19 Romantic Hotel in San Antonio
#22 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Emily Morgan Hotel - a DoubleTree by Hilton 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
The official hotel of the Alamo and recipient of the AAA four diamond Award, the Emily Morgan Hotel offers guests luxurious accommodations and unbeatable service. Our location puts you steps away from the famous Alamo and walking distance to many more San Antonio attractions including the River Walk. While at the hotel make sure to enjoy a delicious experience at the award winning ORO Restaurant. Take a dip in our outdoor pool or keep fit at our fitness center. And best of all, our hotel is pet-friendly so there's no need to leave man's best friend at home. Our hotel offers valet parking for $35/night, and our one-time pet deposit fee is $50. Check-in is at 4:00PM, and checkout is at noon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cheap Tickets, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your The Emily Morgan Hotel - a DoubleTree by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emily Morgan San Antonio
Hotel Emily Morgan
Emily Morgan Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing