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The Emily Morgan Hotel - a DoubleTree by Hilton
Ranked #26 of 357 Hotels in San Antonio
Certificate of Excellence
mayaguez, Puerto Rico
1 review
“Good Service”
Reviewed April 16, 2014

Stay in hotel for a convention and the whole hotel services are great. I recommend it. Stay in hotel for a convention and the whole hotel services are great. I recommend it. Stay in hotel for a convention and the whole hotel services are great. I recommend it. Stay in hotel for a convention and the whole hotel services are great. I recommend it. Stay in hotel for a convention and the whole hotel services are great. I recommend it. Stay in hotel for a convention and the whole hotel services are great. I recommend it.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edgardo Mr D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,498 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (279)
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Lake Charles, Louisiana
Level 6 Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed April 15, 2014 via mobile

We are here every other week due to doctors appointments for the next 6 weeks. We have always been greeted with a warm smile & cookies upon arrival. Every request has been granted. Wouldn't dream of staying any other place. The beds & tubs are heavenly! Super friendly staff & very clean hotel!

Stayed April 2014, traveled as a couple
Helpful?
Thank Kathiandrepont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athomps2013, General Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, April 22, 2014
Dear Kathiaandrepont,

Thank you for taking the time to post this review. We are always thrilled to hear great feedback from one of our frequent guest. We are honored to be your "home away from home" in San Antonio. We look forward to seeing you both soon.

Warm regards,
Angela T.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Level 6 Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 15, 2014

There are many good points to this hotel, location being at the top of my list. Right across the street from the Alamo (we paid $20 extra to have a view, and another $28 per day to park our vehicle), very close to River Walk and many sights and restaurants. These extra costs made our reasonable nightly rate not as competitive but still fair, considering the location. The two queen bed room was large, clean and well appointed with a desk/office chair, wardrobe (and robes), dresser and TV, coffee/tea maker, two chairs, bedside table with radio and phone, and plenty of lights and plugs. A full wall of curtains framed the large windows giving a beautiful view of the San Antonio skyline and (the roof of) the Alamo from our 12th floor room. Some comments about the bathroom: there are sliding, transparent, double doors to the bathroom. This being a girl friends' weekend, one showered while the other discretely watched tv or worked on their computer! The tub floor was slippery when showering although there was a handy grab bar. Towels were rough and toilet paper was of an inferior quality...not where you would want your luxury hotel to economize! As to the service, when we were not given coffee refills with routine housekeeping, a call to the front desk got a very quick response. Front desk was excellent and helpful as was the concierge. The valet workers watched as two ladies dragged luggage through the front doors and again as we came in soaking wet from being caught in the rain. They could have opened the door at least! These small points would not prevent me from returning to the Emily Morgan but are mostly informational.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamm333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athomps2013, General Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, April 23, 2014
Hello Jamm333,

I really appreciate you taking the time to share great feedback of your recent visit. It was great to hear your good points about our location across from The Alamo and a few steps from the Riverwalk. As this was a girl friends weekend, I can appreciate your concern with the frosted doors. We do have other options for our double queens. Please let us know before your next visit and we will block your room in advance. Please allow me to apologize for the poor service you encountered with our valet team. Otherwise, it sounds like a great weekend experience with friends and we look forward to welcoming you back soon.

All the best,
Angela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
Level 5 Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 14, 2014

First the negatives. This is an older hotel so the room we had was quite small and there wasn't a fridge in the room. Also the price for parking is very high, but you are going to pay a lot regardless of your choice down on the riverwalk.

The staff was very pleasant and my daughter loved the cookie. You get an outstanding location close to anything you want down on the riverwalk. I think if you are on business or are a couple this hotel is perfect and less expensive than other choices with similar upscale property.

Room Tip: A view of the Alamo is nice.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K-State_Travler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithville, Texas
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 14, 2014

We visit San Antonio at least once a year and have stayed at many different hotels through out our 20 years of marriage, but THIS hotel has become our favorite in downtown San Antonio! Our daughter attends a dance competition (for the past 5 years) at the Scottish Rite Auditorium and this hotel is literally steps away from the dance venue. Everyone we came in contact with - from the valet, the bellmen, the front desk, the restaurant & bar staff, and the housekeeping staff - made us feel welcome and comfortable. Everyone was very attentive and cheerful. The hotel has had renovations done and the last 4 times we visited we were extremely pleased with the updates and improvements. During this stay we worked out in the gym (2 treadmills, one stationary bike, 2 eliptical machines and free weights) and swam in the pool. The pool is stainless steel and has one great lap lane. The pool is on the small side, but we had it to ourselves after we worked out and we were very happy. We had a large king room on the 14th floor with a sofa sleeper and it was comfortable for our family of 3. There aren't any balconies for the rooms at this hotel and you are NOT on the Riverwalk, you are across the street from the Alamo. We prefer this location because the Riverwalk can get noisy with people who like to stay up late and drink too much. The Riverwalk is about a 5 minute walk from the hotel and a 5 minute walk to the RiverCenter Mall. We feel safe & secure at this hotel and the beds have always been to our liking. We are looking forward to our next visit to The Emily Morgan Hotel :-)

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichelleLovesCancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nacogdoches, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 12, 2014

This hotel was amazing. I had a corner room, which had an awesome view of the city. The room itself was the best hotel room I've had in the last couple of years. Although it was cozy, it was the perfect size room for me.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Latoya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 12, 2014

Craft beer and wings were a treat. Not a very large supper, but enough to satisfy my craving. My husband was equally impressed with his meal and of course chatting up the bartender asking questions about the city.

Helpful?
Thank 686MYTRIPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Emily Morgan Hotel - a DoubleTree by Hilton

Property: The Emily Morgan Hotel - a DoubleTree by Hilton
Address: 705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in San Antonio
#19 Romantic Hotel in San Antonio
#22 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Emily Morgan Hotel - a DoubleTree by Hilton 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
The official hotel of the Alamo and recipient of the AAA four diamond Award, the Emily Morgan Hotel offers guests luxurious accommodations and unbeatable service. Our location puts you steps away from the famous Alamo and walking distance to many more San Antonio attractions including the River Walk. While at the hotel make sure to enjoy a delicious experience at the award winning ORO Restaurant. Take a dip in our outdoor pool or keep fit at our fitness center. And best of all, our hotel is pet-friendly so there's no need to leave man's best friend at home. Our hotel offers valet parking for $35/night, and our one-time pet deposit fee is $50. Check-in is at 4:00PM, and checkout is at noon. ... more   less 
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Also Known As:
Emily Morgan San Antonio
Hotel Emily Morgan
Emily Morgan Hotel

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