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“An Excellent Hotel,”

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The Emily Morgan Hotel - a DoubleTree by Hilton
Ranked #27 of 358 Hotels in San Antonio
Certificate of Excellence
Church Point, La., United States
Level 1 Contributor
4 reviews
4 hotel reviews
“An Excellent Hotel,”
Reviewed August 9, 2013

What a grand Hotel this is! This was by FAR the Best trip/Hotel we have ever stayed at. From the second you arrive to the last second you leave, there is always someone asking if you need anything! Talk about being spoiled with the great service! When we got home, we were already looking for dates to book for our next trip to the Emily Morgan & San Antonio Area!

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paul Ricky I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,520 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (284)
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English first
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2013

We spent two nights in one of the junior suites and it was HUGE! The room was completely beautiful and the bathroom was amazing! I sat in the jacuzzi bath and looked over the city at night. After spending a few nights during our trip at some questionable motels, this place was true luxury.

Views from our room overlooked the Alamo so the location was perfect. Staff were friendly and helpful and i would love to stay here again.

Room Tip: Spend the extra money and get yourself a suite! You won't regret it!
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank OrksBefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Texas
Level 2 Contributor
7 reviews
Reviewed August 1, 2013

Hotel is old but renovated. Very clean and quite. Parking will add $30 plus each day plus tips. Ice machine not on every floor and the rooms don't have fridges. You must call and ask if they have any left and if they do they will bring it up to you. Staff was very good.

  • Stayed July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank fritz_jw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2013

We stayed 2 nights in one of the larger rooms with the whirlpool tub. The room was very spacious and clean, with up to date furnishings. We looked out over the Alamo across the street. One nice detail-- the very large tub has a window that can be opened, and you can look out at the skyline. Obviously there are also privacy shades.

I stay at Hilton properties a lot and the Emily Morgan meets the standard, easily. What impressed me most was the friendly, professional service, from everyone-- the bellman, front desk staff, bartender, restaurant servers. The restaurant was definitely several steps up from a typical hotel restaurant. As mentioned by a prior reviewer, there's a big focus on quality, local/regional foods. The night we arrived, it was 102 degrees and we were dead tired, so we bailed on any exploring and ate at the hotel. It turned out not to be a compromise at all.

Highly recommended.

Room Tip: If it's a couples trip, spring for the larger room with the whirlpool tub.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank pajiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, August 1, 2013
Dear Pajiko,
Thank you so much for taking the time to tell us about your stay. It is wonderful to share positive reviews with our team. We are so glad that you opted to stay and have dinner with us and delighted that you enjoyed our restaurant, Oro. Also glad that you enjoyed the accomodations, and hope that you had a relaxing soak in the oversized tub in the suites. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 29, 2013

We stayed there the weekend of July 26,2013.... Valet on a mainstreet is quite odd... When booking be aware that there is a 75.00 deposit in case of any damages, that upset me because I was not notified at time of reservation... Got the cookies at check in and were yummy! Rooms are ok; bathroom /shower not really "private", sliding door is like a see thru glass window.. No free wi-fi unless u get the higher priced rooms... Rooms can use a mini fridge; Valet sucked at check out; we waited over 30 minutes after the 4th time asking where our truck was we were told that we needed to go back to the front desk; total mess up on their part! I will not stay here again; i prefer the westin next time!!

  • Stayed July 2013
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Helpful?
Thank CindyOrtiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie N, Manager at The Emily Morgan Hotel - a DoubleTree by Hilton, responded to this review, August 1, 2013
Dear Cindy Ortiz,

I thank you for staying with us and for taking the time to review your experience on TripAdvisor. I am glad that you enjoyed our famous Doubletree chocolate chip/walnut cookies and I do apologize for the issues you encountered while staying with us. Comments, such as yours, truly assist us in improving our product and services and I assure you that I will follow up with the third party valet service to ensure this type of situation does not occur again. I do wish you would reconsider our hotel again the next time you are in the San Antonio area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
Reviewed July 28, 2013

It's right next to the Alamo and near the Riverwalk, but in a spot that is quiet and just off where all the activity is. It is an intimate and friendly hotel. Actually has an outdoor pool. And the restaurant offers locally grown food with regional offerings.

  • Stayed July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns
Level 6 Contributor
82 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 27, 2013

Hotel is not on the river walk, but don't let that put you off staying in this amazing hotel, overlooks The Alamo. Every thing about this hotel ticks all the boxes, location, history, style, staff, rooms, beds, breakfast and did I say the staff.

Stayed two nights in corner king room, room was large, clean, wifi that didn't drop out, garden tub in the bathroom. Bed was amazing. Hotel has a pool on the second floor

Breakfast was great.

Some of the most professional and friendliest staff member I have ever come across in a hotel ( shout out to Mariah, Management must be very proud to have you on staff. )

Love this hotel, would go back in a flash. Skip every other hotel in downtown and stay here

  • Stayed July 2013, traveled solo
    • Value
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Helpful?
1 Thank Rosscoe68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Emily Morgan Hotel - a DoubleTree by Hilton

Property: The Emily Morgan Hotel - a DoubleTree by Hilton
Address: 705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in San Antonio
#19 Romantic Hotel in San Antonio
#22 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Emily Morgan Hotel - a DoubleTree by Hilton 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
The official hotel of the Alamo and recipient of the AAA four diamond Award, the Emily Morgan Hotel offers guests luxurious accommodations and unbeatable service. Our location puts you steps away from the famous Alamo and walking distance to many more San Antonio attractions including the River Walk. While at the hotel make sure to enjoy a delicious experience at the award winning ORO Restaurant. Take a dip in our outdoor pool or keep fit at our fitness center. And best of all, our hotel is pet-friendly so there's no need to leave man's best friend at home. Our hotel offers valet parking for $39/night, and our one-time pet deposit fee is $50. Check-in is at 4:00PM, and checkout is at noon. ... more   less 
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Also Known As:
Emily Morgan San Antonio
Hotel Emily Morgan
Emily Morgan Hotel

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