Our first experience was valet service. It was difficult to get someone's attention. We arrived around 3:15, and had to wait about 30 minutes for a room. I tried the margarita at the bar to see if it was truly the best one in San Antonio, like it claimed. It was okay, but I had two others during my stay that were much better elsewhere. When I called earlier to make my reservation, they promised me a rollaway. When I arrived, I reminded them, a few times. No rollaway. I finally took my problem to the manager, and for such a young guy, "Angel" assured me he'd make it right, and found us a rollaway at another property. The chef had inquired about the situation and asked us to have dinner on him if we did not get our issue resolved. So, they were very kind at the front desk, and I would probably give them a 3, if it hadn't been for them. We ate dinner at Oro one evening. The food was fabulous! The ambiance was nice and the wine selection was quite good for the price. We attempted to go there for breakfast the next day, but they were packed, and no room. Beds were very comfortable, but the maids forgot to leave us shampoo and soap for the following day. I guess they were in a hurry. We had an excellent view of the Alamo from our 11th floor room. The architecture on the building was impressive. The hotel does not come with extras, such as a pool or workout room, but the location is great. If you don't enjoy crowds, don't come to San Antonio on spring break/St. Patrick's Day weekend.
- Official Description (provided by the hotel):
- The official hotel of the Alamo and recipient of the AAA four diamond Award, the Emily Morgan Hotel offers guests luxurious accommodations and unbeatable service. Our location puts you steps away from the famous Alamo and walking distance to many more San Antonio attractions including the River Walk. While at the hotel make sure to enjoy a delicious experience at the award winning ORO Restaurant. Take a dip in our outdoor pool or keep fit at our fitness center. And best of all, our hotel is pet-friendly so there's no need to leave man's best friend at home. Our hotel offers valet parking for $39/night, and our one-time pet deposit fee is $50. Check-in is at 4:00PM, and checkout is at noon. ... more less
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- Also Known As:
- Emily Morgan San Antonio
- Hotel Emily Morgan
- Emily Morgan Hotel