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“Toby Keith Concert & Rodeo”

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Candlewood Suites San Antonio Downtown
Ranked #136 of 354 Hotels in San Antonio
Certificate of Excellence
Wichita, Kansas
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Toby Keith Concert & Rodeo”
Reviewed February 25, 2013

Nice clean modern top floor room. Refrigerator, disposal, cooktop, microwave. Good-sized bathroom. Helpful friendly prompt staff. Free parking with security guard in lot. Nice laundry facility. Wifi. Hotel near Alamo and downtown attractions, but a bit too far to walk. Stayed two nights. Slept well. Quiet. Needed late checkout due to illness. Not a problem. Would stay again.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Owner at Candlewood Suites San Antonio Downtown, responded to this review, February 27, 2013
Thank you for your review. We are very pleased that you enjoyed your stay with us. We strive to give you a great experience in every aspect of your stay. Your feedback is an awesome way to let our team know that they did this for you. We look forward to seeing you again on your next trip to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Tamworth, Australia
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 25, 2013 via mobile

The area might look a little run down but the clean tidy rooms more than make up for it. The cost is very reasonable. I did hear a train noise very faintly but it didn't bother me.

Good wifi, lovely comfortable beds and big toomd.

If you rte looking for reasonable accommodation close to downtown this is worth a look.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Owner at Candlewood Suites San Antonio Downtown, responded to this review, February 4, 2013
Thanks so much for your review. We are glad that you enjoyed your stay with us. Our goal is to make sure that you are taken care of and that we provide the best stay possible. We hope to see you back here again for your next trip to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 14, 2013

First off, this area is not too safe, as a tourist you do not want to walk back and fourth to the hotel, this area is not safe! Secondly, the hotel is very clean, modern, has nice rooms, small kitchen area, if your staying more than a few days, and the staff is friendly! However, be aware, better get a room on the top floor, as it is cheaply built and you can be woke up during the middle of the night by partiers above you, and the stomping of walkers!! It was bad.

Room Tip: Make sure and select top floor!
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  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank latx1houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review, January 26, 2013
Dear latx1houston,

Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the outside noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cypress, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 28, 2012

I had the pleasure of staying there this past weekend and the staff Ron, Vivian, Kasee, Lisa were extemely professional, courtieous, and very helpful. The Candlewood was exeptionally clean, they have full kitchens, full size refregirators, flat screen tv, large bathrooms, workout area, free computers in the business area. I highly recommend the Candlewood for your next stay in downtown San Antoinio. Easy access to the Farmers Market and the Riverwalk and easy on, off to the interstate.

  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank jeff n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaipur
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 27, 2012

I stayed at this property while we were participating at an exhibition at the convention center. This has been one of the most comfortable stays traveling with that much stuff. the room has a full blown kitchen with a cooktop, microwave, fridge, toaster, coffee maker, pots, pans and cutlery. And then there is the dishwasher with cleaning supplies.

Room has only one queen bed but it is very comfortable. guest laundry is FREE to use. Staff is great and accommodating. Close to downtown but not walking distance. Has a mcdonalds close by. No breakfast in the hotel.

Room Tip: Pool facing rooms have a nice view.
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  • Stayed October 2012, traveled on business
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Helpful?
1 Thank GMundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rule, Tx
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2012

The staff was unbelievable, they went out of their way to help you with anything you needed. The hotel appearance was very clean inside and out. The location of the hotel was very easy to get to. The rooms were very spacious and comfortable which included a kitchen that was equiped with all of the you would have in your own home, it had a full size refrigerator, and dishwasher, microwave oven, electric stove, toaster, plates, glasses and silverware. The beds were queen size and very comfortable. The bathroom was very spacious, water pressure in shower was great. The execise room was well equiped with several types of execise equipment. They have a mini store that is on the inside of the hotel that is stocked with about any thing that you could ask for from a late night snack to a full lite meal with dessert. This hotel is a great stay for the price.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank brownbear253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CONNECTICUT
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 2, 2012

Unbelievable customer service !! We were so impressed. The rooms were immaculate, very spacious, and had everything you would want., including a full size refrigerator, and dishwasher !! We opened the microwave and there was a fresh popcorn bag just waiting for us to po ! The kids loved it !! Beds were queen size, not double and very comfortable. Their "mini" store was like a mini grocery store.Prices were reasonable and they work it on the honor system. You pay for it at the front desk or you write it on a slip of paper and place it in a slot and then pay for it when you check out.The pool was absolute bath water, you could just walk right in. NIce !! Speaking of bath,etc. the bathroom was sparkling clean. We will definitely go back there when we visit San Antonio again.Tip on the area: There is bus service all over the city and a stop right out in front of the hotel, but if you don't know the bus system it can be very confusing with transfers etc. However you can get a daily bus pass for 4.00 that you can use over and over on the buses, streetcars and the express services to Seaworld and Six Flags, etc. We tried the bus service and personally I would definitely rent a car !! The taxi from the airport cost us 30.00 to the hotel.

Room Tip: We had room 121 on the first floor. Loved it !!
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
2 Thank donnaloub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites San Antonio Downtown

Property: Candlewood Suites San Antonio Downtown
Address: 1024 S Laredo St, San Antonio, TX 78204-3212
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#105 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites San Antonio Downtown 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The new Candlewood Suites San Anotonio Downtown is the newest extended stay, all suites hotel in the River Walk area. The 96 suite hotel is conveniently located just off of I-35 at the S. Alamo Street exit. Featuring the finest in hospitality and accommodations,, the Candlewood Suites is the place to stay. The hotel is conveniently located just minutes from the River walk and near restaurants, shopping and many attractions. Each spacious suite has a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your oversized executive desk with free high speed internet access or relax in the comfortable living room area while you enjoy multi-channel premium TV or DVD player on a 32 inch flat panel Television. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items 24 hours a day. Whether your trip is business or pleasure, our hotel can offer you the best value in the San Antonio area. ... more   less 
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Also Known As:
Candlewood Suites San Antonio Downtown Hotel San Antonio

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