We had never stayed at the Springhill Suites, and we were celebrating our anniversary Memorial weekend. We initially had an issue with our room and voiced our concern to the Front desk personnel who we felt did not handle our concerns with overall great customer service. But, I must say the General Manager happened to be at the front desk while we were trying to resolve the problem he stepped in and immediately resolved our issue with the utmost professionalism and customer service!!! Thank you Mr. Andy Rodriguez! We will definetely come again.
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- Also Known As:
- Springhill Suites San Antonio Airport Hotel San Antonio