We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We had a couple of issues but were taken care very professionally by the General Manager Andy Rodgriuez”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
SpringHill Suites San Antonio Airport
Ranked #146 of 355 Hotels in San Antonio
texas
Level Contributor
2 reviews
“We had a couple of issues but were taken care very professionally by the General Manager Andy Rodgriuez”
Reviewed May 24, 2009

We had never stayed at the Springhill Suites, and we were celebrating our anniversary Memorial weekend. We initially had an issue with our room and voiced our concern to the Front desk personnel who we felt did not handle our concerns with overall great customer service. But, I must say the General Manager happened to be at the front desk while we were trying to resolve the problem he stepped in and immediately resolved our issue with the utmost professionalism and customer service!!! Thank you Mr. Andy Rodriguez! We will definetely come again.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank funtime4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

252 reviews from our community

Traveler rating
    86
    86
    43
    23
    14
See reviews for
104
26
12
86
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Jackson, MS
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 22, 2009

The hotel's front desk staff (daytime) was wonderful, but the evening/night front desk (Friday and Saturday night) was not that great - felt as if we were bothering her. The hotel is in a great location to the airport and across the street from Alamo and National car rental. The rooms are exactly as you see in the pictures. We only had one bad experience and that was with the maid service. There were used towels left in the bathroom and not enough bath towels left/used cups and glasses were not removed and no clean cups/glasses replaced. We thought for sure that we would run out of tissue. Despite this we would stay again and hopefully the maid service will get better.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 13, 2009

I found this new hotel online while searching options for our trip to San Antonio.
Usually we stay at the Holiday Inn or Embassy Suites, but the rate was so good i didnt had to think it twice.
The hotel is easy to locate. At our arrival the people at the front desk were very helpful, the check in was a breeze. We were traveling with a baby, so i requested while booking a crib, when we enter the room the crib was already set up, although no sheets provided. But that wasn't a problem, 5 minutes after our arrival the front desk called me asking if i needed extra sheets for the crib and someone to put them! So we say yes, a maid came and made the bed and the sofa/bed too, that was something that made me impressed. The property is new so everything is quite clean and with a lot of space. Great parking lot, a nice heated pool, little business center but with printer. The breakfast is quite good, muffins, egg, sausage, waffles, milk, juice, coffee. Rooms are nice and big, comfortable beds, the sofa is comfortable too, bathroom structure quite rare, two sliding doors, one with the toilet and a sink and one with a sink and the shower.
The hotel is 5 minutes away from North Star Mall, 1 minute from the airport (for plane spotters the parking is excellent as the final approach of the airport is down the hotel), and 35 minutes away from San Marcos Outlets.
I thought the airplanes will be quite a problem to sleep or rest, but as we were located in the opposite way we had no problem.
The only thing i didn't like was that the vending of cokes and water is located at the lobby and there is no vending in each floor, quite annoying if its 10PM and you are in your PJS.
All the staff was very helpful and friendly and will definitely come back to the SpringHill Suites

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Northeast San Antonio
Homewood Suites by Hilton San Antonio Airport
Uptown Broadway
Four Points by Sheraton San Antonio Airport
Show Prices
Show Prices
Show Prices
Northeast San Antonio
Courtyard San Antonio Airport
Courtyard San Antonio Airport
#145 of 355 in San Antonio
180 reviews
Northeast San Antonio
Hilton Garden Inn San Antonio Airport South
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites San Antonio Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites San Antonio Airport

Property: SpringHill Suites San Antonio Airport
Address: 514 NE Loop 410, San Antonio, TX 78216-6050
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #146 of 355 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Hotwire, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and Hotel.de so you can book your SpringHill Suites San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing