I've stayed at W Hotels before, and this is no W Hotel. I was lured into staying here by the association with the W and the pictures on this and the Aloft website. I had several issues during my stay, most notably, that this is a tiny, shoebox of a hotel and your room is even tinier. I felt like the room wanted me to leave, it was not inviting at all. My room didn't have any cabinets and the place to hang your clothes barely had enough room to hang one days worth of clothes for my wife and I. I booked online for two nights, and felt compelled to check-out early. There was a little confusion on getting out of the prepaid 2 night stay, but the front desk took care of it, thankfully. Staff was quick to help and fixed a warm, muggy room pretty quickly after a brief room swap from two queens to a king.
- Official Description (provided by the hotel):
- Our hotel's complimentary airport shuttle service is just the beginning of our many amenities. Enjoy comfortable boutique rooms and the popular w xzy bar. ... more less
- Reservation Options:
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- Also Known As:
- Aloft San Antonio Airport Hotel San Antonio