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“Great -middle of the road place....Super pool deck.”

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Drury Inn & Suites San Antonio Riverwalk
Ranked #5 of 356 Hotels in San Antonio
Certificate of Excellence
Seattle, WA
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great -middle of the road place....Super pool deck.”
Reviewed June 22, 2008

We booked the King Suite water view side room after reading positive reviews on this website. The overall experience was good. The hotel is in a nice quiet part of the Riverwalk- a big plus. It is easy to get to everything but you are not fighting to use the narrow streets with the zillions of other tourists like you have down at the end of the Riverwalk where the Hilton and Hyatt are. That part of the walk is a zoo.

The hotel lobby was still under construction even though the desk clerk had told us that it was done. The four days we stayed there, it was all covered up but we never saw anyone working on it. That part was a mystery to me. This did not pose any real inconvenience as there was no noise, but the lobby didn't look pretty all covered up.

The room was large with high ceilings, kind of Victorian. There was a refrigerator and a nice clean bathroom. The rooftop pool deck was gorgeous and especially pretty at night.

The complimentary breakfast and coctails were served in the basement- in one of the meeting rooms. That set up was okay, but lacked the ambiance of the hotel lobby where they normally have the buffet set up. The staff was courteous, there is no door man or concierge, but the desk clerks will point you in the direction of local attractions.

The reason for staying here is the overall value- much cheaper than other hotels and yet it is a pretty building. The restaurant workers were exceptionally pleasant and hardworking.

When you visit the Riverwalk be sure to eat at Nicolino's- great little Italian place on the busy end of the Riverwalk. Avoid the Longhorn which adjoins it- the food, ambiance and service were terrible there.

The Drury was a very pleasant experience, we would stay there again- absolutely!

  • Liked — Quiet part of the riverwalk, nice breakfast, complimentary cocktails, nice room...
  • Disliked — Lobby was being remodeled...
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Roadtripper39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (344)
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Texas
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 18, 2008

We made reservations 2 months in advance and they got it wrong. Tried to correct them and they still got it wrong. Spoke at length to front desk manager, who guarenteed us our room, they still got it wrong. We wanted a river view with a balcony, which we eventually got, short of causing a scene. But the balcony rooms are on the 7th floor,so the only way to see the river is to stand up and and look "overboard". There is really no view.
Free drinks in the lobby and breakfast were good.
Rooms were OK.
Rooftop pool was not relaxing as all you could hear were jackhammers from the construction next door.
Location was good.
However, the aggravation of trying to get reservations the way we booked them was terrible and because of this we will never stay at a Drury again

  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank weloveroadtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 5 Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed June 17, 2008

I was very impressed with this hotel in San Antonio. It was right on the riverwalk, had everything you would want, yet cost approx. $100 less than the other hotels on the riverwalk. I thought it was a great stay.

Location: Perfectly situated on a quieter portion of the riverwalk and just a few minutes of walking to the busier area and the alamo.

Rooms: Well appointed and spaciously, very clean and quiet. Air conditioning worked great and the huge windows (from floor to ceiliing let in a lot of light. I only wish that they could open to enjoy the view a little more.

Breakfast: We only had breakfast one of the mornings (very early). It was great eggs, biscuits, fruit, yogurt and more. They had everything! One of the other days we opted to enjoy a traditional San Antonio breakfast at market square. That day we got up a little later and noticed a bit of a line-up.

Lobby/Service: Excellent and staff was friendly and accomodating. Free popcorn too! The doors are locked at night so you have to use your pass card to gain access. The Lobby was spacious with plenty of places to relax. When we left (mid May) they were just starting renovations.

Elevators: Can be a little slow sometimes but it usually wasn't a problem.

Pool: Smaller but relaxing on the hot day we were there with a great view over the riverwalk as it is on the roof.

All in all there wasn't much wrong with this hotel and I would definetely stay here again. Keep in mind that there are two Drury Inn's in downtown San Antonio about 2 blocks from each other. The Riverside is the smaller of the two and Taxi cabs seem to have a tough time remembering where it is. Make sure you let them know which one it is and the address.

  • Liked — Location, the rooms, the price, the cleanliness.
  • Disliked — Taxi drivers had a hard time finding it for some reason.
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Beerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level 5 Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 15, 2008

We just returned from a three night stay at the Drury. It is a great location for a family. I traveled with four adults and two kids and the one bedroom suite was perfect. There was room for us to spread out and the two televisions meant the kids could watch what they wanted. The room was really clean and the location was great. We were able to walk to the businesses on the riverwalk as well as the Market and La Villita.

The only negative is the construction that is going on right next door to the North of the property. Our room was located right next to the work being done and it began at or before 8 a.m. every morning this negated any plans of sleeping in.

The complimentary sodas and popcorn was great. The business center was great and had free internet service as well as the ability to print for free.

Overall it was a great experience and a place that I would recommend for families.

  • Liked — The location and the great service and facilities.
  • Disliked — The construction.
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ougrad97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort worth
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 14, 2008

Stayed here for a conference, had a two queen suite. Suite does come with refridgerator and microwave. There were only two washclothes and 1 shampoo provided daily. No conditioner, so bring your own. We had a riverwalk suite on the 7th floor but the street noise was terrible. There was constant honking and city buses passing by, and even with the room fan at full blast, I found it difficult to sleep. The rooms are clean but reminded me of a motel not a hotel, so If you are looking for that boutique experience....look elsewhere. There is a decent full breakfast included and a nightly happy hour, The pool is postage stamp size. The front desk staff were, however, very accomodating and friendly. We travel a lot, so I have a pretty good basis with which to compare. Will probably go else where in future.

  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank roadlesstraveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 6 Contributor
118 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 14, 2008

We stayed in one of their suites, and won't return.

Positives:
Location.
Friendly front desk staff.
Great air conditioning (important there).
Bathroom was spotless.
24-hour free business center.
Free long distance.
Free Internet.
Free soft drinks and popcorn after 3pm.
3 free happy hour drinks.
Free breakfast (waffles, scrambled eggs, french toast, bagels, juice), was plentiful but low quality.

Negatives:
We asked for housekeeping at 1pm and it still wasn't done at 3pm. We heard several other guests complain that it was late afternoon and their rooms still weren't cleaned either.
The carpet was dirty.
The room was run down.
The only air vent blew directly onto the bed, and when I tried deflecting the vent vanes I got black stuff on my hands, possibly mold.
Construction was going on in the lobby, so they gave us a discount, but we still won't return or go to any other Drury hotels.

  • Liked — Proximity to the Riverwalk.
  • Disliked — State of the room (shabby).
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DiscerningOnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 13, 2008

We just returned home from our 4 night stay at the Drury Inn & Suites Riverwalk. Our stay was nothing short of perfect. We were immediately greeted by a parking attendant, and was pointed in the right direction. At check in we were greeted by the most friendly front desk staff ever. There was some confusion with our reservation (we had reserved a non smoking room and instead had a smoking room listed on our reservation) and since the hotel was almost completely booked, we had to keep a smoking room, but were moved to a suite overlooking the Riverwalk. There were 4 adults and 2 children staying in the room and there was plenty of room for everyone to move around without being on top of one another. We stayed on the 7th floor, which made it convenient to et to the pool. The rooftop pool was actually heated, which was great for those early morning swims for our 5 year old girls! The workout room seemed small, but we didn't use it anyway. The Happy Hour was nice for the adults and free drinks and snacks in the lobby were helpful with 2 small children. I cannot begin to describe the friendliness of this staff! We were greeting with a "hello" and a smile from everyone employed by our hotel. If we needed anything, we knew all we had to do was ask. Nina at the front desk was GREAT!! We spent part of our summer vacation here, and we were made to feel right at home! We will definately stay here the next time we come to San Antonio!!

  • Liked — The friendliness of the staff, plenty of room in the suite
  • Disliked — Parking was a little tight since we had a bigger vehicle
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mommy2BabyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites San Antonio Riverwalk

Property: Drury Inn & Suites San Antonio Riverwalk
Address: 201 N Saint Marys St, San Antonio, TX 78205-2332
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in San Antonio
#15 Family Hotel in San Antonio
#51 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites San Antonio Riverwalk 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Drury Inn & Suites San Antonio Riverwalk features comfortable rooms, a rooftop pool and plenty of meeting space for business events. It is located on the San Antonio River with countless restaurants and shops within scenic walking distance. This historically renovated hotel is the perfect location for business or leisure travel. ... more   less 
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Also Known As:
Drury Inn & Suites Riverwalk Hotel San Antonio
Drury Inn And Suites Riverwalk
Drury Inn Riverwalk
Drury San Antonio
Drury Inn San Antonio

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