Room Theft at Red Roof Inn downtown, San Antonio.
I AM A SIX MONTHS PREGNANT WOMAN.
I stayed at this hotel to attend the 54th American Translators Association conference that was held at Marriot across the street. After returning to my room at the second night (11/08/2013), my door room was opened and somebody stole my purse, my Ipad, my wallet and my friend’s expensive make-up. I called the police, they came and did a report. The hotel did not do anything for this matter. The following day my friend went to the hotel and the manager called DARLENE ( she’s the manager at Red Roof Inn San Antonio – Seaworld, she was there replacing the manager Bryan) asked my friend how well she knew me and suggested that I (a six months pregnant) could be the one behind the theft together with some translators from the conference. I have a witness to prove that. I came back home and my husband called the manager Bryan (11/10/13) and told him what the manager DARLENE had said and he simply said that it was her job to say things like that. We did not even hear the sentence: “I am sorry”. So, to make the situation clear: Is it a manager job to accuse a customer of stealing, not the police?
I will make sure to send this review to EVERY translator and interpreter who was attending this conference, approximately 1,600 people. They are professionals who travel all year around not only to attend conferences but to work as well. I will use the hashtags from the conference too, in order to reach more people who could not attend the conference.
Look friends, I hope my review is useful for you. DO NOT ever stay at this hotel. The employees are not well trained and if they treat a pregnant woman like a thief, could you imagine how they would treat you?
- Official Description (provided by the hotel):
- Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Antonio Downtown - Rverwalk is a pet friendly, family friendly hotel. This hotel is close to The Alamo, San Antonio Convention Center, the Riverwalk, the Alamodome and River Center Mall in downtown San Antonio, TX. The hotel is also close to Lila Cockrell Theatre, Market Square, Freeman Coliseum, AT&T Center and Splashtown.When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms that are 100% smoke free and feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessels sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, new seating and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! We feature a conference room, business center kiosk, free local and domestic long distance calling, ATM, an outdoor pool, elevators, interior corridors with WiFi available throughout the property. Selected rooms offer microwave and refrigerator units (a nominal fee may apply; please inquire). Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. Experience our complimentary “Grab & Go” Breakfast of bagels, apples, oranges, juice, coffee and tea in the lobby. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Parking is available for standard vehicles for $15 per night with in and out privileges. well-behaved family pet per room is welcome. ... more less
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- Also Known As:
- Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
- San Antonio Red Roof Inn