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“Roger has the best recommendations, Your the best”

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Red Roof PLUS+ San Antonio Downtown - Riverwalk
Ranked #163 of 356 Hotels in San Antonio
Salt Lake City, Utah
1 review
“Roger has the best recommendations, Your the best”
Reviewed October 9, 2013

In town for the night, and discovered San Antonio more than I would expect in one night. The hotel is nice and clean inside out. The breakfast in the morning could last a little longer(6a.m-9a.m). The front desk clerk Roger was very nice and helpful with great suggestions and even helped me map out directions to other destinations. We also received a room over looking the city wich was a big A+++

Room Tip: Ask for a city view if they have it available.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, October 10, 2013
Thank you so much for your feedback! I'm so glad to hear that you found the hotel to be clean and Roger to be extremely helpful. I have already shared your kind words with him and he was excited to hear that he made a positive impression on you. Roger, along with the rest of our front desk team, are always happy to share recommendations on things to do and places to see. Our top priority is to ensure that you have a great time while in our city.

I am also happy that you enjoyed your city view room. We have a great location downtown, 4 blocks from the Alamo and Riverwalk with some great views and the convenience of being able to walk to San Antonio's most popular attractions.

We appreciate you choosing Red Roof and look forward to seeing you again when you return to the Alamo City.

Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed October 5, 2013

This Red Roof Inn was in a great location, to the downtown area of San Antonio and city walk. The bed was comfortable, love the hard wood floors, up to date furniture flat screen tv with cable and wifi, and clean bathrooms ,good breakfast and plenty of parking. The staff was very friendly and knowledgeable can't wait to take another trip I will be looking for a Red Roof Inn.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank murphydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, October 6, 2013
Thank you so much for your feedback regarding your stay at our hotel. I am so happy to hear that you enjoyed your stay in our new NextGen rooms. Our front desk staff is very knowledgeable about the city and I am glad they were able to give you some great information. I will be sure to share your feedback with them as an encouragement to keep up the good work.

I am glad that we have made you a loyal Red Roof guest. If you have not already, please consider signing up for our Redicard, which rewards you for your loyalty! We appreciate your business and look forward to seeing you on your next trip to the Alamo City.

Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 1, 2013

Located within short walking distance of hotels that charge twice as much. Zack and Amanda are perfect hosts. Breakfast leaves much to be desired, and elevator needs vacuuming more often, but very personable staff.

Stayed September 2013, traveled on business
Helpful?
Thank macpato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, October 2, 2013
Thank you for spending the time to write a review about your experience with our hotel here in San Antonio. I am very pleased that you were happy with our team, especially Zack and Amanda. I will be sure to show them this review. We are always looking to improve our services and your comments are welcome, thank you for bringing it to our attention. I would like you to know that we are looking at ways to enhance our breakfast offerings to better cater to our guests. Thank you again and we hope to serve you again should you return to our area.

Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus OH
1 review
Reviewed October 1, 2013

Front desk receptionist Meribel provided excellent service. She is to be commended. We needed to check out later than 11 because our flight was rescheduled. Merible rescheduled clearing so that we did not have to check out early. Also we were provided coffee while waiting for the taxi to arrive. Also since i speak German we spoke a few words in German. This hotel has many guests from overseas and I noticed that Meribel handled all the quests with patience and respect..

Room Tip: 4th Floor rooms are very quite
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChasCherokee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, October 2, 2013
Thank you for taking the time to post such a lovely review about Maribel. We love our team and Maribel is one of our shining stars. I am so happy to hear that she was able to make you feel welcome and comfortable while you were on vacation. I will be sure to share this review with her immediately and recognize her for her ability to deliver excellent customer service. Thank you again and we look forward to serving you again should your travels return you to our area.

Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 1 Contributor
3 reviews
Reviewed September 25, 2013

We recently stayed at the Red Roof Inn in San Antonio and found it to be updated and clean. It is convenient to the Riverwalk and Alamo, which is where we spent most of our time. I also enjoyed the fact that dogs are welcome, even given treats at the front desk.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 713anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, September 28, 2013
Thank you for taking the time to post a review about your experience with our hotel here in the beautiful Alamo city. We are so happy to hear that you enjoyed your accommodations and that the location was convenient for you. We are fortunate to be so close to all the wonderful attractions our city has to offer. Your four legged family member is always welcome at our brand at no extra cost. We have found that people tend enjoy their trip more when they are relieved of the stress of finding a doggie sitter for their trip. Thank you again and we look forward to you revisiting us should you return to the area.
Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 17, 2013

We booked the reservation expecting the miliary rate. When I arrived to check in the associate realized we had been given the government rate instead of miliary. He immediately fixed it for us, which saved us a good bit of money. I was very please with the service and the accomodations. The hotel is within reasonable walking distance to the riverwalk, mall, Alamo, and several other attractions and restaurants. We did not have to pay for parking (again, very nice associate), but they do normally charge $7 per day. My only disappointments were the wifi and the lack of breakfast options. They have a "grab and go" breakfast, which includes a muffin, piece of fruit, and coffee or juice. We had a standard room with two beds, a mini-fridge, microwave, a coffeepot and a safe. The room was clean and comfortable. We will definately consider staying there again if we are in the area.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tgarcia121909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, September 19, 2013
Thank you for taking the time to write a review about your experience with our hotel here in the beautiful Alamo City. I am so happy to hear that you and your family enjoyed your stay and had fun at all the wonderful attractions that are very close to our property. I will definitely reiterate with our front desk how important it is to make a connection with our guest so that they know we truly do care about their needs and comfort. I will be sure to share your post with our team and give the kudos to the team member that helped get you and your family a better rate. It is our goal to have All of our guest receive a great room for a great price. Thank you again and we look forward to serving you should your travels return you to our area.

Best Regards,

Bryan Lawyer, CHA
General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 15, 2013

service was great, front desk assistance was extremely helpful, and the rooms were kept tidy at all times. I'd highly recommend this stay to anyone visiting the downtown San Antonio area- two thumbs up!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlieram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review, September 17, 2013
Thank you for taking the time to post this nice review about your experience with our brand during your visit here in the beautiful Alamo city. I am happy to hear that our team was helpful and that you were happy with our rooms. I will be sure to pass this on to our team. Thank you again. We look forward to serving you should your travels return you to the city.

Best Regards,

Bryan Lawyer, CHA

General Manager
Red Roof Inn San Antonio Downtown
i0248@redroof.com
210-229-9973
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ San Antonio Downtown - Riverwalk

Property: Red Roof PLUS+ San Antonio Downtown - Riverwalk
Address: 1011 E Houston St, San Antonio, TX 78205-2029
Location: United States > Texas > San Antonio > East Side
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #163 of 356 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ San Antonio Downtown - Riverwalk 2.5*
Number of rooms: 215
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Antonio Downtown - Rverwalk is a pet friendly, family friendly hotel. This hotel is close to The Alamo, San Antonio Convention Center, the Riverwalk, the Alamodome and River Center Mall in downtown San Antonio, TX. The hotel is also close to Lila Cockrell Theatre, Market Square, Freeman Coliseum, AT&T Center and Splashtown.When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms that are 100% smoke free and feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessels sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, new seating and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! We feature a conference room, business center kiosk, free local and domestic long distance calling, ATM, an outdoor pool, elevators, interior corridors with WiFi available throughout the property. Selected rooms offer microwave and refrigerator units (a nominal fee may apply; please inquire). Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. Experience our complimentary “Grab & Go” Breakfast of bagels, apples, oranges, juice, coffee and tea in the lobby. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Parking is available for standard vehicles for $15 per night with in and out privileges. well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
San Antonio Red Roof Inn

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