We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay; great staff!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus San Antonio East Inn & Suites
Ranked #36 of 358 Hotels in San Antonio
Certificate of Excellence
Pittsburgh, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay; great staff!”
Reviewed March 18, 2014

The front desk staff were very helpful, professional and did everything possible to make our stay a great one. Bed was comfortable; room nice & clean, breakfast good. Only drawback was the distance from the city itself, but it is right off the highway.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 189barbaraf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, April 1, 2014
Thank you so much for your positive review. Our staff always aim to do what they can to make your stay the best possible from cleanliness to friendly service. Our comfortable pillow-top beds and breakfast are much talked about! Downtown is just over 10 minutes drive-away, and our staff will get you the most direct route. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

352 reviews from our community

Traveler rating
    242
    70
    25
    9
    6
See reviews for
118
74
26
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Longview, Texas
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 8, 2014

As always the rooms are clean and the prices are competitive with other hotels in there area but, what sets this hotel far apart from any of the others is the friendly, helpful, professional staff and one young lady in particular Elena. If you ever get the opportunity to meet this young lady you should. I don't know what else I can say about her that I haven't already said but she just makes you feel like your at home. Always a happy attitude and always ready to help or just say hi and chit chat for a min. Best Western needs to let her train all there staff in every hotel they own. I would also like to mention Jennifer who was working nights. Her and her partner were also very helpful and also went out of their way to give me a little help. If you are ever passing thru San Antonio don't pass up the opportunity to stay here and meet these wonderful folks.
Evan S

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Evan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, February 13, 2014
Thank you so much for your continued visits and for your many reviews! We appreciate your loyalty and how highly you regard us. Elena and Jennifer were so pleased to be amongst those to make your stay special! We always want to do everything we can to make your experience the best possible! As you already know, clean rooms and friendly staff is a must for us! We look forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion
Level 6 Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed February 1, 2014

We always stay at this property when we are in San Antonio. Super comfortable beds, spacious rooms, quiet A/C, great breakfast with more choices than most, and a wonderful staff. So attentive to their guests and always aim to please. They even remembered our room preferences when we didnt. They provide a shuttle to downtown at a reasonable price so you can go sightseeing without having the hassle of parking etc. The boat ride on the River Walk is not to be missed.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ontheroad300days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, February 3, 2014
Thank you so much for your review and for making us your only repeat choice of hotel in San Antonio! We appreciate your recognition for our awards and efforts! It is thrilling to hear that we were able to get you your room preference without you even asking! If you have any special requirements, let us know, and we will do our best to take care of you! Make sure to ask about the attractions so you don’t miss out! See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Pierce, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2013

Excellent overall experience for location to Interstate 10, staying for business primarily, staff excellent, accommodations were wonderful, breakfast good, everything is great but the STAFF truly makes you feel "at home" and is always so very helpful.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, January 18, 2014
Thank you so much for your review and your compliments towards accommodations and breakfast! It is always great to hear how our staff make such a positive difference to your stay! Making you feel at home and comfortable is our goal, as we understand it can be hard being away from home and loved ones. We thank you for your loyalty, it has been a pleasure having you stay with us. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas City, TX
1 review
Reviewed December 22, 2013

My niece graduated from UTSA and your facility was chosen as the site for her graduation dinner. Site was perfect location for family and friends as close to I10. staff was friendly and helpful. Overall great trip

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Beverly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, January 18, 2014
Thank you so much for your review! We are so pleased that you found staff to be friendly and helpful and that you were able to enjoy your niece’s graduation at our hotel. It marks such a special event, so congratulations to her! We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2013

We can't say enough about the excellent service and accommodations at this Hotel. All personnel were friendly, courteous and often went out of their way to help us. The hotel and rooms were very clean and the rates were very reasonable. They have a very nice breakfast--something for everyone. High speed internet was very good. We stayed 5 days and we really felt it was a home away from home. Haven't had such a good experience at a hotel in a long time! We will stay there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dow S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, January 18, 2014
Thank you so much for your positive review! It is thrilling for us to hear that you had such a great experience. Our whole team strives to make everyone’s stay special and homely. We are glad you enjoyed our variety of breakfast. We do have a selection of hot and cold items including, sausage patties, biscuits, gravy, hash browns, egg patties, cereal fruit, pastries and hot waffle. We will be pleased to see you on your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2013

This hotel is conveniently located and accessible from the highway. Very good value for the price paid, away from the noise of the city, yet very close, and with a very nice staff on board. Will make it my stop while in San Antonio.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank F7285XOjuanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this review, January 18, 2014
Thank you for your positive review! We are pleased that you found us to be great value. We are conveniently located approximately 10 minutes east of downtown on Interstate-10. Our staff are always happy to assist you. We wish you safe travels and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Northwest Side
Holiday Inn Express & Suites San Antonio Medical Center North
Northeast San Antonio
Hilton Garden Inn San Antonio Airport South
Show Prices
Show Prices
Show Prices
Northwest Side
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn
#56 of 358 in San Antonio
291 reviews
East Side
Best Western Plus Sunset Suites-Riverwalk
Far North Central
Best Western Plus Hill Country Suites
Show Prices
Show Prices
Show Prices

Been to Best Western Plus San Antonio East Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus San Antonio East Inn & Suites

Property: Best Western Plus San Antonio East Inn & Suites
Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in San Antonio
#12 Best Value Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Cancelon, Orbitz, Hotels.com, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Plus San Antonio East Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing