We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Exceptional Value” 5 of 5 bubbles
Review of BEST WESTERN PLUS San Antonio East Inn & Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
BEST WESTERN PLUS San Antonio East Inn & Suites
Ranked #38 of 353 Hotels in San Antonio
Certificate of Excellence
Fairfield, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional Value”
5 of 5 bubbles Reviewed November 13, 2013

Extremely helpful, friendly and concerned staff. Definitely wanted us to be satisfied with our stay. Exceptional Best Western breakfast. The location is just off the interstate and near the city loop. The facility is pretty new, quiet and with security cameras overlooking the parking lot. Elevator located in the lobby is a plus.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Peddler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 25, 2013
Thank you so much for leaving a review! All of our staff want to make your stay the best possible, so we are glad you got to experience this and found us to be exceptional value! We definitely do have a great selection on our breakfast of hot and cold items, all complimentary, so be sure to stop by! We like to proactively keep our parking lot secure by using pan, tilt and zoom cameras. Many people walk straight past the elevator! It is conveniently located right in the lobby! Hope you will see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

320 reviews from our community

Traveler rating
    219
    66
    22
    7
    6
See reviews for
104
67
23
90
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Kenora, Canada
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 12, 2013

A nice room, well furnished. I thought they were a little stingy with the towels but the bathroom was clean. The beds were very comfortable. The best part was the breakfast. I have never seen such a large selection of hot items to choose from and all we tried were very good.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 25, 2013
Thank you for taking the time to leave a review! We are glad you liked the room. Front Desk are always happy to help you any time of the day, so if you need anything at all, including extra towels, please just ask, we will do our best to assist you! We want to ensure you have a wonderful rest at our hotel and our pillow-top beds are much talked about for the comfort they provide! At the beginning of this year, we enhanced our breakfast offering by encouraging guest suggestions. Our free hot breakfast does have a wide range of items including sausage patties, links, kolaches, egg patties, hash browns, biscuits, hot gravy, fresh hot Texas-shaped waffles and other items such as fruit, yogurts, bagels and pastries. Make sure you don’t miss the most important meal of the day! We look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 11, 2013

Very impressed!! Had asked for a couple of rooms on the bottom floor since we had an elderly person with us and they accomodated us nicely, price was reasonable, rooms nice & clean, bed was very comfortable, bathrooms roomy & microwave & fridge in the room was nice bonus! All the rooms face the courtyard, so it's a nice setting and is an easy walk to the lobby for breakfast.

Will definitely stay there next time & recommend it to all that are going there!

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Halla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, February 13, 2014
Thank you for your review! We are delighted that you were very impressed with us! I am pleased that we were able to accommodate your needs by making things easier for access and getting you on the first floor! We are glad you found the pillow-top bed comfortable and enjoyed the room amenities! We always work hard on keeping our property fresh and clean for your stay! We appreciate you recommending us to all and look forward to seeing you on your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 bubbles Reviewed October 25, 2013

Wonderful place to stay. Very, very clean. Bed totally comfortable. Breakfast was great. The price was great and the people very friendly. There is a microwave and fridge in room and the fridge has a small freezer if you need to freeze ice packs for carrying Insulin.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Beverly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 26, 2013
Thank you so much for your review! Your satisfaction, comfort and cleanliness are the most important factors for us, so we are pleased that you were happy with these! You will always find a friendly member of staff here! Our pillow-top beds are definitely comfortable and allow you to have a great sleep! Our breakfast is complimentary and has a wide selection of hot and cold items! We hope you choose us again next time you are in San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa, Texas
1 review
5 of 5 bubbles Reviewed October 20, 2013

Very clean rooms and great staff. Front desk representative Elena was great in keeping up helping me keep track of the 3 rooms that we had booked. I had many changes during the week come up and Elena was great at helping me out to make sure that I did not have to worry about some where to stay for the night. I will be staying at this hotel again next week and look forward to the great staff.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CurtisS1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 26, 2013
Thank you for your positive review and compliments to Elena. All our staff do what they can to make your stay comfortable and easy. I am glad Elena was able to help take the worry out of your stay and give you peace of mind that the reservations were taken care of! We are so pleased that you decided to stay again and see us! We hope to provide you many more memorable visits!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, United States
1 review
5 of 5 bubbles Reviewed October 17, 2013

I was in and out for a concert so it wasn't a long stay but the staff treated me like a family member! The room was nice and clean and the entire facility was in great shape. It was a little further out from the city than I normally like but it fit my needs for this trip. I'll use it again after this experience.

  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jorge Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 26, 2013
Thank you for your review! We hope you enjoyed the concert! Whatever your length of stay, we always want to make you feel at home! We appreciate your comments on our clean rooms and property. Our staff take great pride in their jobs! Ask for the best way to get around town, as we can tell you which hotspots to avoid! Downtown is around 10 minutes drive away. We are glad to hear that you would come back again after your great experience! Look forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Magnolia, United States
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

This hotel is clean, quite & so comfortable! It's the 2nd time we have stayed here and it gets better each time. The Staff is friendly, happy and helpful! The breakfast is good, filling & hot! We plan to come back next time we come into town. Thank Best Western Plus for being you!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review, November 26, 2013
Thank you so much for leaving a review and for coming back to stay with us again! We are thrilled to hear that your experience was even better! We appreciate your comments towards our happy, helpful and friendly staff! We always do try our best! Our complimentary hot breakfast has many items available for you to choose to get your day started! We look forward to seeing you again on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Far West Side
BEST WESTERN PLUS Lackland Hotel & Suites
Northwest Side
BEST WESTERN PLUS Fiesta Inn
BEST WESTERN PLUS Fiesta Inn
#47 of 353 in San Antonio
4.5 of 5 bubbles 269 reviews
Uptown Broadway
Pear Tree Inn San Antonio Airport
Show Prices
Show Prices
Show Prices
Northwest Side
Wyndham Garden San Antonio near La Cantera
East Side
BEST WESTERN PLUS Sunset Suites-Riverwalk
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS San Antonio East Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Property: BEST WESTERN PLUS San Antonio East Inn & Suites
Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Priceline, Best Western and Hotels.com so you can book your BEST WESTERN PLUS San Antonio East Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing