Water bugs and filthy kitchen were not good.we were very disappointed in having to clean up the room before we could settle in also adequate parking spaces were short.I would definitely double check each room for cleanliness and be sure no dead bugs are all over floor and inside fixtures. I bagged the bugs and took them to the front desk upon checkout time. We travel a lot and really like ur places but if we encounter the problems again we probably would askforrefund in which we believe we should be compensated for the bugs filth of kitchen. Also some chairs need repairing. The check in guy was very nice but we had to wait outside about 10 minute at 12:30am. As I said we travel a lot and would like to continue to use your place but if they aren't clean and bug free were not interested. The parking was very inadequate even if the Spurs were playing. I think all immenities should also be already in the room. No need for staff to hand deliver. Please respond to us because we really liked your facilities the first stay. This time it was a 360 in the wrong direction.
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- Also Known As:
- Homestead Hotel San Antonio