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“Exceptional Service, Lackluster Food”
3 of 5 bubbles Review of Ounce Prime Steakhouse - CLOSED

Ounce Prime Steakhouse
Price range: $31 - $50
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Dining options: Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Dining style: Casual Elegant
Neighborhood: Far North Central
Cross street: Blanco & 1604
Stuttgart, Germany
Level Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“Exceptional Service, Lackluster Food”
3 of 5 bubbles Reviewed July 30, 2013

Me, my wife, and son went to the restaurant to celebrate my 50th birthday. Although the menu on the website is outdated, I would recommend going to the website to get a sense of the prices and add about 10-15%. Just so everyone knows, everything is a la carte meaning if you order a steak they do not come with sides, you have to order and pay for them separately. Your protein dishes run starting around $40 and up and side dishes are about $9 and up. I love steak and decided on the rack of lamb and potatoes au gratin my wife got the prime ribeye and mashed potatoes. Both the lamb and steak were extremely tender and tasted fairly good, but lacked seasoning. The potatoes au gratin were exceptional and came in a large portion. The mashed potatoes also came in a large portion and almost had that homemade taste, but I expected more "bling" seasoning or toppings to make this a $9 side dish. We had the creme brulee for desert, which was pretty good. Overall that dinner would have cost about $120, but my wife had a $100 Groupon for half price and received a $20 Ounce gift card. Although the meal wasn't worth the price the wait staff were exceptional. Our waiter explained the entire menu and served our side dishes to us. The ambiance of the restaurant was warm and inviting. Overall the dining experience was exceptional, just expected more "bang" and flavor from the food for the price.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

53 reviews from our community

Visitor rating
    22
    9
    13
    8
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Texas
Level Contributor
61 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Food isn't bad, but not worth the price”
3 of 5 bubbles Reviewed July 13, 2013

Visited Ounce for the first time last night. Overall the experience was good, but for the cost I would have expected more.

We started with appetizers and soup. We split the Lobster cocktail and a bowl of lobster bisque. The lobster cocktail was excellent - and they didn't skimp on the amount of lobster. It was excellent and came with a mix of cocktail and horse radish. The lobster bisque was good but I will say I was disappointed that there literally was 2 pieces of lobster in the bowl of bisque.

For our main meal, we of course had the steaks. At the table we had a ribeye and a 12 oz. filet. We also shared sides of the macaroni and cheese and a baked potato. The steaks were cooked perfectly, I will say I was somewhat disappointed in the quality/taste of the meat. At $45 on average I would have expected the meat to melt in my mouth and it didn't. The sides we good, but I must call out that the macaroni and cheese was some of the best I've had. And I'm a mac and cheese aficionado.

We were full so no dessert.....

Our waiter Rico was excellent - took great care of us and made good suggestions.

A few things I think that are important to note:

first this is a nice restaurant and they stage their service accordingly - we were not rushed at any stage of our meal - however some guest may find the time between courses a bit long. For us this was nice - we were able to take our time enjoying our meal and didn't have one plate taken simply to have the next immediately appear.

Second - I don't know if this was an anomaly but there were small gnats all around our table. we couldn't figure out where they were coming from but swatted quite a few. This is something I would not expect from a nice restaurant - but given this was my only visit I don't know if it is a usual occurrence or a one off.

This was a good meal, but I will say that with a bill including a bottle of wine and a tip at right around $300 for 2 people, this wasn't worth it.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank pbj2174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Food was fantastic, host was terrible,”
3 of 5 bubbles Reviewed June 18, 2013

Took my daughter and father to Ounce on fathers day. The host waived us to the bar before I was halfway through announcing myself and my reservation. This was during the basketball blayoffs, and the place was very slow. Nevertheless, we proceeded to wait for 20 minutes past our reservation. When he did come to get us, he was disinterested and unapologetic.

We were seated, and after another 10 minutes, a waiter passed by and asked if we were being taken care of. I said no, so he took our drink order and then helped us the rest of the night. Things got better at that point, but it was hard to shake the initial treatment.

I had the sea bass, and it was fantastic. Literally the best fish I've ever had. My daughter's and father's steaks were good (felet and ribeye). My daughter did mention that the potato was small and plain compared to the other steak houses we've visited.

Overall, I give the food a 4, and mine in particular a 5, the waiters service a 4, and the host's attitude a 1. for 3 people it was about $250, no alcohol. For that kind of money, I expect great service. We didn't get it.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tmwelshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
“Ounce Prime Steakhouse just average”
3 of 5 bubbles Reviewed January 21, 2013

The drinks and the bar were nice, but the food fell short of expectations. The tenderloin sliders were pretty good but the seabass was a disappointment. Guess you should stick to meat at a steakhouse!

Visited January 2013
Helpful?
Thank andy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best Steak Ever”
5 of 5 bubbles Reviewed January 6, 2013

This was our first visit to Ounce and it was pure pleasure to cut into one of the best steaks I have eaten away from home. The wait staff was available every minute, the wine was excellent and we can't wait to have an excuse to go back again. Ruth's Chris is not even in the same ballpark with Ounce. While we have only visited Ounce once and Ruth's Chris a number of times, Ounce was the best. My only complaint, and yes I had one, was that we were seated at the first table near the entrance. That was quite distracting. All they need to do to make it perfect is place a screen between the first table and the entrance. Otherwise FIVE STARS! Of course, a restaurant such as this is going to come at a price...but, it is worth it.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ri43210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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