I exhausted all avenues and spent weeks looking for an affordable place for myself and my husband as we were both relocated to the area...I got to the hotel early and expected them to tell me I'd have to wait until 3p (normal check in time, I had arrived before 11) but without fail I was checked in and in my room in a matter of minutes! I have traveled a lot for work and for the military, NEVER have I experienced this level of customer service before at a hotel. The entire staff actually care about your needs are extremely helpful and patient when you need anything or have an issue which takes them no time at all to handle. The after hours lady was so patient with us, after finding out she'd been there for just over a week, lets just say I was beyond impressed that even though the office itself was closed, I feel she went out of her way to make us feel at home, I really don't understand these horrible reviews, I just don't agree...Everything is clearly stated at check in and on the website, as far as the complaints go, they are not justified (nobody hit on either one of us and they are very respectful and professional!!) Lastly, there are no "disgusting" ppl here just several work crews who come in around 9 or so but settle down quickly....best thing to do is just come experience it for yourself ... not only will I recommend this place, but I will be back to stay when I return to this area~
- Official Description (provided by the hotel):
- WoodSpring Suites San Antonio I-35 North is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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