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“Hit or miss, the staff is great, but this location needs attention, desperately!”

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La Quinta Inn & Suites San Antonio The Dominion
Ranked #139 of 354 Hotels in San Antonio
Wimberley, Texas
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Hit or miss, the staff is great, but this location needs attention, desperately!”
Reviewed October 29, 2013

We stay here monthly, for horse shows/competitions that are down the road. When we are here, our entire riding team, coaches and parents. BUT, although the ladies who work the reception and desk here are lovely, the rooms are just NOT CLEAN!! nor are the floors of the hallways, rooms, etc.. They are pretty gross. On the visit of this past weekend, our bathroom toilet had dried red/pink liquid funk all over the base of it... (as if someone threw up in the toilet, and all over the toilet, and it was never truly cleaned up... THAT, PLUS, as I soaked in the tub, (as I have had about 1/3rd of my body reconstructed wth metal hardware and HAVE to soak to loosen up muscles each morning, and each evening) the caulk line between the tub/wall siding was COATED with black MOLD!!! NASTY!! To soak in the tub, and have the black mold/nasty coated toilet in direct view range, was DISGUISTING!!!

Additionally, the pillows were really "worn out", to be kind.... And the mattress was pretty funky...
There are clearly better rooms, and there are clearly worse rooms at this facility... They truly need to go through this place and do a major clean up, and replace the nasty carpets... Rooms/hallways, both!

Room Tip: Do NOT get room 317
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarakkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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    29
    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Port Aransas, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2013

we loved being able to bring our Golden Retriever. the staff was very welcoming. the grounds were very well kept. the rooms were clean and the bed was comfy. the breakfast was very good. we would definitely stay here again. great value for the money.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with La Quinta

Helpful?
1 Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 30, 2013

Great stay; Great housekeeper; comfortable, clean, and courteous. Only problem was the sauna didn't work, but that was it - the rest was outstanding. Location to grocery, cleaners and eating was convenient..

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 19, 2013 via mobile

This hotel needs to spend a little money on upkeep and cleaning. The office chair in our room was torn down the side. Rug and sofa were stained. Bed and pillows was not comfortable but linens were ok. The pool needed cleaning, the hot tub was cold, the furniture was full of spider webs and trash and towels were not removed. Will try another nearby La Quinta next time. I suggest you do to.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburg, Texas
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 13, 2013

Our 2 night stay at this hotel was by accident and not by choice. Our Suburban was experiencing over heating as we had pulled in to fuel up at the gas station next door to the hotel. After driving for nearly 5 hours, i decided to allow my father to rest and was to take over driving the rest of the way. Mind you we were trying to make it to El Paso that night.
When we called our AllState agent for roadside assistance, we saw that there was a La Quinta right next door and decided to stay there. Our AllState agent told us that they had called a tow truck, booked us a room(at a Marriott) and the whole nine yards in San Antonio. But when they told us that a taxi would take an hour or longer we decided to stay here. This happened at 5pm and by 10 to 11pm the tow truck arrived.........go figure.

Anyways I called the La Quinta to see if they had any rooms. There was 5 in our party. A young woman answered and told us that all they had was a king bed with pull out sofa. It was a no brainer and took it as we couldn't be picky. I haven't stayed at a La Quinta in years as we've mostly stayed in Hilton properties since we're Hilton Honor members. And most La Quinta's I've seen are aging but have noticed that like Holiday Inn has done, they've done a lot to update their properties. This property was new and looked it. Once we arrived the front desk girl remembered me and got us all set up. You can tell that the franchise owner of this property spent money on décor and materials.
We were on the first floor which was great for my parents since both are disabled. This hotel is pet friendly. Lots of guest brought their pets which isn't a problem since we're dog owners. Our room had high ceilings and I mean high. granite counter tops in the restroom and the shower surround. nicely furnished inside and out. One front desk lady whose name I didn't get during our stay that went out of her way was an older lady, African American. Every worker was Hispanic, like us but seemed unfriendly and indifferent. but this lady really made us fell welcomed, greeted us, and when I asked about taxi services or info about local restaurants, she went out of her way for us. God bless her.

A/C worked fine but you can tell their was dust or mildew on the vents which triggered allergy problems. Housekeeping was top notch and kind to us. Because of this hotel, I will reconsider staying more often at La Quinta if they're as good as this one.

  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SNE544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

Stayed at the hotel for three days. The room was small and the high ceilings offerred no illusion of a big room. The a/c was cold but felt very humid and felt as if the sheets were damp. The carpets need to be cleaned as we felt it too dirty to walk barefoot. The room smelled of mildew, dampness and some other smell we could not pinpoint. We wanted to take our own pet as the website stated it was pet friendly. However, when I called to ask about special rooms for pet owners, I was told no pets were allowed. But when we arrived, there were a lot of guests with dogs. The breakfast has a lot to be desired weekdays but did serve dried out eggs and rubbery sausage on the weekend. The side door was broken and our key card could not be used to re-enter. Instead, it was kept open with an allen wrench. 50% of your shower time is spent trying to keep the broken rod/curtain closed so as to not flood the floor. The shower head needed to be replaced. The glass in the bathroom mirror looked liked it was going to fall out of frame. Sad to see this La Quinta in such a run down shape for what we were charged. Since this was located just outside of SA , we expected it to be in better shape than it was. This hotel needs a lot of attention before its completely ruined.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MP D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites San Antonio The Dominion

Property: La Quinta Inn & Suites San Antonio The Dominion
Address: 25042 IH-10 West, San Antonio, TX 78257-9522
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #139 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites San Antonio The Dominion 2.5*
Number of rooms: 75
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Also Known As:
La Quinta Inn & Suites San Antonio The Dominion Hotel San Antonio
La Quinta Inn And Suites San Antonio The Dominion

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