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“Great Hotel Great Location Friendly Staff”

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Hotel Indigo San Antonio At The Alamo
Ranked #61 of 354 Hotels in San Antonio
Certificate of Excellence
Cheshire, United Kingdom
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Hotel Great Location Friendly Staff”
Reviewed October 17, 2012

This hotel is in a great location, right by the Alamo. The hotel has a great deal of history with the Alamo which I shan't spoil for you.
The rooms are the typical Indigo cute standard.
Despite the lifts being quite confusing...you'll see what I mean!!!! the hotel is great fun.

I found the bar staff really friendly, and whilst the food is good it is not the most comfortable to dine fully in, but there is a plethora of restaurants right beside the hotel, so no biggy.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank SteveGrid2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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707 reviews from our community

Traveler rating
    352
    221
    68
    37
    29
See reviews for
147
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190
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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English first
Edinburgh
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 12, 2012

This hotel was really very good. The location was perfect - nice views of the Alamo and just a couple of blocks from the river walk and the convention centre.

The room I stayed in was excellent: it consisted of two very nice rooms. Everything was very clean. The shower was excellent. The bed was very comfortable and the room was quiet and dark.

Breakfast was very good and the staff were consistently very helpful and friendly.

  • Stayed October 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jasecl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
1 review
Reviewed October 9, 2012

Good experience. Nice hotel. Friendly staff. Nice bistro. Good location. Nice decor. Good price. Very modern feel even though building is old.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Zahida K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed October 3, 2012

The hotel was clean, comfortable, close proximity to everything; and above all the staff was beyond friendly. I was very satisified with our stay and will be staying at this hotel again when we return to San Antonio. You can tell that all members, from the front desk clerk to the valet team, everyone prides themselves in working in such a great, historical building. It was very nice to have met the GM as well on our visit. He made it a point to introduce himself while we were at the bar. Thanks!

Room Tip: Ask for a corner room that faces the alamo. Perfect view!
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 23, 2012

The location of this hotel is just perfect! Across the street from the Alamo, the Menger, Emily Morgan, two blocks from the River Walk. What more could you ask for??? This was my first visit to San Antonio and I'm already planning a return.
Check-in was so easy (I am Platinum with the hotel chain) and when I asked for a view, Angela said "No Problem!". I was even paying with points so I thought I might not be so lucky but our room was amazing! A King Suite, 7th floor, huge bathroom, sitting room with pull out sofa, large bedroom with incredible views from every window. The whole art-deco feeling from the faux-elevator doors in the lobby to the heart-pine floors in the rooms is really something. There was a drinking fountain from the original office building when we got off the elevator and I swear you could sense what it must have been like at breaktime in that building 100 years ago. I personally love this sort of rehabilitation of a building that could have been razed to put up some concrete and glass monstrosity but wasn't. It's been given new life and is vibrant and welcoming.
People have complained about the parking. I asked one of the valets where they parked the cars and he told me 3.5 blocks away and that he's lost 10 lbs. since working there. I have to say that my car was at the front door before I could get down the elevator. As were two others behind me. I think these young people are doing a wonderful job!
Other complaints I've read were to the cleanliness of the rooms. It is an OLD, VERY OLD building. It is charming because of this. If you want a spotless, carpeted, regular hotel room, go stay at the Marriott.
Ah, the restaurant!!! When we were there, 1909 Bistro had just been voted best by popular vote in the "Taste of San Antonio" competition. Quite a coup for a hotel restaurant in competition with some very heavy hitters. Well, no wonder! Salsa that is to die for (I am from Los Angeles originally and pine for good Mexican food), so fresh and just delicious. Fish tacos, yumm! Breakfast was wonderful, too. Huevos rancheros. Good Margaritas (well not at breakfast)! Cruz is the manager and he introduced us to his staff (his "family") and we met a wonderful young lady, Fatima, who was only on her 2nd week working but who, I hope, will become a fixture there. Mucho simpatico and a great spirit among the staff.
To wrap up, I will most definitely make my return trip to San Antonio staying at the Indigo. It was marvelous!!!

Room Tip: If you want an incredible view and bigger room, ask for an upper floor ending in 14.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ALH59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 11, 2012

The location of the Hotel is Great!! 2 blocks from the Riverwalk, The Alamo. But when I went into the room, I was very dissappointed because it's VERY SMALL!!!!! there was NO dresser so all of your clothes have to stay in your luggage, there were no hanggers. There was a cockroach on the bathroom, ants on the bed.

  • Stayed September 2012, traveled on business
    • Value
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Helpful?
2 Thank Hugo Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alamoindigo, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review, September 12, 2012
Dear Hugo Y,

Thank you for posting a review about your experience here at the Hotel Indigo at the Alamo. Unfortunately it is cricket season in San Antonio and due the the sever drought they find their way into the building in search of water. The same thing is also happening with the ants. We are a historical building, over 100 years old, and that leads to some rooms on the smaller side. In an effort to keep the building as a historic landmark we kept the same footprint as the original office spaces. I have found that not everyone likes to stay in a historical building, but I think it can be charming. I am sorry that you did not enjoy your short stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battle Creek, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2012

Not enough can be said about this hotel. Rooms were all clean and had no problems. Some rooms might be small but if you understand that this is a historical building where they were very limited on what they can do when building it. I like that every room I went into was different with original wood floors. Parking we did not need but it was not any different than any other hotel you would find in a downtown metro area. The staff is Awesome, Cruz and his staff really did a spectacular job taking care of everyone in our group. Even going above and beyond what we ever expected. The Bistro had great food and drinks and even live entertainment on Saturday night. Even if you are not staying in at the hotel stop in and have a bite to eat. Hope we are able to return to this Hotel again.

  • Stayed August 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo San Antonio At The Alamo

Property: Hotel Indigo San Antonio At The Alamo
Address: 105 N. Alamo, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo San Antonio At The Alamo 3.5*
Number of rooms: 91
Official Description (provided by the hotel):
91 Room boutique hotel in a 1909 historic bldg. Hotel sits across the the street from the Alamo and 1/2 block from the Riverwalk. Close enough to walk to any and everything you will want to do in downtown San Antonio. Also home to the 1909 Bar & Bistro serving breakfast and dinner daily. Happy Hour specials every night. Let us be your home away from home on your next trip to beautiful San Antonio! ... more   less 
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