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Comfort Suites Alamo/Riverwalk
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Reviews (1,191)
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All reviewsgeorgia rioswine and cheese receptionfood and beverage managerhotel ownerthe river walkmanager's receptionfree shuttlethe shuttle driverminute walkwaffleswalking distancethe breakfast areahot tubhomeless peoplefree breakfastparking feedowntown area
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563 - 568 of 1,191 reviews
Reviewed July 5, 2014

I had stayed here before and I loved it, so I knew I wanted to stay here again. It's such a beautiful hotel and you get a lot more than what u pay for. It was very clean, and the rooms were big and extremely comfortable. I met the owner and was really impressed with how kind she was. I would definitely recommend staying here, and I will definitely be back soon.

  • Stayed: July 2014
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Thank Marimvp14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded July 21, 2014

Thank you so much for your encourage review of our hotel! It is always fantastic to hear that a guest returns to our hotel because they loved it so much during their previous stays – we really appreciate your business and compliments! We also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location of the hotel, and the level of comfort you receive at our hotel. We appreciate your recommendation and comments about the Comfort Suites Alamo/River Walk. We look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

The hotel is absolutely beautiful and very welcoming! The staff was very friendly and helpful, as well as accommodating to our needs. Our room was large in size, with super comfy beds and pillows. Our room was also spotless, as well as the common areas being very well kept and clean. The dining area was beautiful and well-decorated, great accompaniment to the delicious breakfast I enjoyed. I would highly recommend staying at Comfort Suites Alamo/Riverwalk next time you're in the area.

  • Stayed: June 2014, traveled with friends
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Thank Elaine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded July 21, 2014

We appreciate you taking the time to provide us with you feedback! We are ecstatic that you had such a pleasurable experience at our hotel and that you plan on returning to our hotel during your future stays to downtown San Antonio – we greatly appreciate your business. Moreover, we are glad that you were able to enjoy all that the Comfort Suites Alamo/River Walk has to offer from its comfortable beds to the décor in the public areas. We thank you again for your feedback and we hope to see you again soon!

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Reviewed July 2, 2014

A top priority for us is a comfortable bed and quiet environment to sleep. That bar was definitely met. The hotel was clean and the appointments lovely: hand made wrought iron chandeliers, custom cabinetry in the breakfast area. A stone arched ceiling in the living/dining area. There was a very spacious feel. Lots of special touches. Small frig and coffee maker in our room.We had a 30 member family reunion and were able to use a conference room for a catered dinner and games. That was priceless, it is almost impossible to find a restaurant for that many people, especially with the added convenience of being on site and people able to come and go as they pleased. The staff were friendly and welcoming. San Antonio has quite a bit to do, the kids enjoyed Splashtown and Seaworld.

  • Stayed: June 2014, traveled with family
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Thank Susan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded July 21, 2014

Thank you for taking the time to write such a wonderful review of our hotel online! We are elated to hear that your most important criteria (of a comfortable bed and quite environment) for a great hotel stay was far exceeded at the Comfort Suites Alamo/River Walk. We are so pleased to hear that you appreciated the attention to detail that we put into the designing the interior and exterior of the hotel in order to create an authentic Spanish/Tuscan feel that all the guests can enjoy. It really means a lot when guests notice all the extra special touches we put into this hotel. We are glad that you were able to utilize our meeting facility for your family reunion in order to reduce the burden of constantly searching for different restaurants every evening. We truly appreciate your business and your fantastic comments about our hotel. We hope that y’all can return to the Comfort Suites Alamo/River Walk in San Antonio for future reunions so that we can continue to exceed your expectations! Thank you again for your feedback!

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Reviewed July 2, 2014

We stayed at the Comfort Suites Alamo/Riverwalk for 2 nights/3 days at the end of May 2014. Staff was extremely friendly. Met the owner at the "Happy Hour", also very accommodating. Hotel was clean and would stay there again. The only downfall is location. It is a 3-4 block walk to the Alamo and Riverwalk which doesn't sound far, but in 95 degree weather, you're dripping wet by the time you reach your destination and because it is not actually in the downtown area, I would not walk back to the hotel at night. We ended up driving to the downtown area for dinner at night and paying for parking, besides paying the nightly cost of $15.00 to park our car at the hotel.

  • Stayed: May 2014, traveled as a couple
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1  Thank Leenda51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded July 21, 2014

Thank you for taking the time to provide us with your feedback! We are happy to hear that you found our accommodations at the Comfort Suites Alamo/River Walk to be clean and comfortable; moreover, we are very pleased that our staff was able to satisfy your needs during your stay. We do understand that not all of our guests want to walk to the River Walk even though we are only 3 blocks from the River Walk, so we offer our complimentary limited-shuttle to give guests a ride from our hotel to the heart of downtown. We greatly appreciate your business and we thank you again for your feedback. We hope that you return soon!

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Reviewed July 1, 2014

The hotel was beautiful. The bed and pillows gave us good night rest. The location could not have been better. Could walk to Alamo/Riverwalk and did once. Shuttle was provided to these location but not return. Cabs were easily located and cost was $6.00 and five passengers could ride. Full breakfast was excellent and served in a spacious area. Nice pool and putting green. Great covered parking for $15.00 a night at location. Front desk very accommodating with maps and information. Hope that you will enjoy a great stay as we did.

  • Stayed: June 2014, traveled with family
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2  Thank Jo Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded July 21, 2014

Thank you for writing a review of your experience at the Comfort Suites Alamo/River Walk online! Nothing makes us happier that hearing that guests loved the décor of our hotel and that they were able to get a great night’s rest! We truly appreciate your compliments about our facilities including the putting green and the heated pool and hot tub. Moreover, it is delightful that you were awestruck by the large spread offered every morning for breakfast in our elegantly decorated breakfast room. We appreciate your business, and we hope that you continue to stay with us during your future visits to San Antonio!

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