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“Excellent Hotel”

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Comfort Suites Alamo/Riverwalk
Ranked #13 of 355 Hotels in San Antonio
Certificate of Excellence
Grand Rapids, Michigan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
Reviewed April 10, 2014

This hotel was a great choice for our family. It is located within easy walking distance of the Riverwalk and is close to the highway, yet the price was excellent since it is not actually on the river. Rooms are spacious, modern, and very clean. We loved the free, warm breakfast every morning (lots of variety), and the free happy hour in the afternoon. The hotel staff is very gracious and helpful. We wanted to get out of town for a day and see the countryside, and the desk person took the time to help us plan our trip. I have no criticism for this hotel and would recommend it to friends.

Room Tip: We were on the fifth floor. No noise in the hall or from outside. The elevator made it very easy t...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 17, 2014
Thank you for providing us with your feedback – we really appreciate it. It is overwhelming to hear how exceptional your stay was at our hotel, and we are elated that we could more than satisfy your accommodation needs. We are very pleased that you found our hotel very conveniently located near the Alamo and River Walk although we are not located directly on the River Walk (we are only 3 blocks from the Alamo and River Walk). Our breakfast is one of the hotel’s main focuses as we understand how critical it is for our guests to have a complimentary breakfast that offers a wide variety of hot and cold dishes every morning, and we vary the hot items daily in order to provide our guests with a new breakfast experience every day. Thank you again for your feedback, and we hope you come back soon!
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1,110 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
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English first
San Antonio, Texas
1 review
Reviewed April 9, 2014

Georgia Rios went above and beyond for us. She overheard my husband talking that this was our 1st vacation without our children in 7 years, as well as being my birthday. When we got back from dinner there was complimentary sparkling white wine and a fruit tray waiting in our room for us. We appreciate her thoughtfulness as well as her upbeat positive grateful attitude. The front desk staff was also very nice and helpful. Very nice stay!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 17, 2014
We appreciate you taking the time to give us your feedback. We are glad to hear that your birthday/vacation was well spent at our hotel and that you experienced the utmost level of service from our staff. We will certainly let our staff hear about your wonderful comments. This may have been your first vacation in a long time, but you are always more the welcome to return and we will make sure your next stay is as good as your first. Thank you again for your feedback.
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Mission, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2014

Nicest staff i have ever dealt with. Young man named Cory was very helpful and was always very attentive to my family as well as other guest. This hotel is a home away from home. By far the most effective staff i have come by in my travels.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauro Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 17, 2014
Thank you for posting comments regarding your recent stay at our hotel. We truly appreciate you writing such complimentary feedback about our staff, and we are ecstatic that you find our hotel to be a “home away from home.” There is always something fun happening in downtown San Antonio, TX, so we hope that you are able to come back soon!
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Albert Lea, Minnesota
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 2, 2014

We really enjoyed our stay here. The beds were extremely comfortable. The rooms large, clean and fully equipped. The staff were very helpful in answering all our questions. The reception each evening was really nice. A great way to unwind.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 3, 2014
Thanks for taking the time to give us your feedback. We are delighted that you enjoyed our comfortable beds, all of which have Serta Perfect Sleeper mattresses for extra comfort and prevent common back problems caused by mattresses. It's also great that our staff was very helpful and that you enjoyed our Wine & Cheese Reception (every Tuesday-Thursday from 5-7PM). We are glad you found comfort at our hotel and we hope you visit us again soon!
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Cleveland
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 28, 2014

Big Attractive Clean room. Breakfast and afternoon snack included. The drawback is its location. It is 4 blocks from the Riverwalk and right on top of the freeway. Interior is nicer and quieter than it appears from road, though. If you don't mind the walk and lack of view, it was an excellent value.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank LandLOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 1, 2014
Thank you for providing us with your feedback. It is great to hear that you enjoyed our spacious, clean suites. It is true we are near I-37, but our hotel was built with solid concrete (not one piece of wood) so there is no noise from traffic in our hotel – and we are still very close to the Alamo and River Walk. We are glad to hear that you thought our hotel was an exceptional value, and we hope that you return soon.
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Houston, Texas
1 review
Reviewed March 27, 2014

We chose to stay with Comfort Inn because Marriott pissed me off and all i can say is what a perfect stay it was. Easy to find and only 4 blocks away from the river walk. Hotel and rooms were very clean and bed and pillows were amazing in my opinion and included WiFi in the room. Full breakfast every morning which included Eggs, Potatoes, Sausage, Ham , Cereal, Waffles, Bagels, and more. Pool area was very clean and the best part was the pool was heated since it was a bit chilly and my daughter insisted on swimming. If your about to take a trip to San Antonio and wanna get your moneys worth then this is the place.No need to think twice about it.

Room Tip: "Ask for a city view"
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NimaShushtari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 1, 2014
We appreciate you giving us your feedback. It is fantastic that you enjoyed our rooms, facilities, and amenities so thoroughly. We try to provide guests with all the necessities to have a wonderful experience in downtown San Antonio, and we are glad that you were able to do so. We hope you continue to stay with us in your future trips to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevens Point, Wisconsin
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 24, 2014 via mobile

A nice hotel only 2 blocks away from the alamo/riverwalk. The rooms were clean upon arrival and the desk was manned by friendly employees. The breakfast and pool were very nice. One thing to remember is that it's $15 a day extra on top of the price you're booking the room for, since it's "downton parking". The wifi wasn't the best.

Stayed March 2014, traveled with family
Helpful?
Thank schmitty1861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Suites_Owner, Manager at Comfort Suites Alamo/Riverwalk, responded to this review, April 1, 2014
Thank you for your feedback. We are in fact located adjacent to I-37 and E. Houston St (the Alamo exit) only 3 blocks from the Alamo/River Walk. And, we do in fact have a $15.00/day parking fee that is not included in the room rate. HINT – If you book with the coupon through this website, you will get a 10% discount and free parking (while the coupon lasts). We are glad that you enjoyed your stay at the Comfort Suites Alamo/River Walk and we hope you come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Alamo/Riverwalk

Property: Comfort Suites Alamo/Riverwalk
Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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