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“December stay in San Antonio” 5 of 5 bubbles
Review of Comfort Suites Alamo/Riverwalk

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Comfort Suites Alamo/Riverwalk
Ranked #12 of 353 Hotels in San Antonio
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“December stay in San Antonio”
5 of 5 bubbles Reviewed December 28, 2012

We spent 5 days/nights at Comfort Suites Alamo, and enjoyed everything! Though it is located off the main Riverwalk by a few blocks, the walk was great exercise. Also, taxi and shuttle service is readily available. The staff is friendly & very accomodating.

Would recommend a stay here to anyone!

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jendarich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 31, 2012
Thank you for taking the time to provide us with your feedback. We are glad to hear that you "enjoyed everything" during your stay at the Comfort Suites Alamo/Riverwalk in downtown San Antonio, TX. We are also pleased to hear that you found it very simple and accessible to get to the Riverwalk from our property, as we are only a few blocks away with several different public transportation options available in the area at a very minimal cost (contact our guest service staff with more questions about the transportation downtown). Once again we are happy to hear that you and your family enjoyed your stay with us, and we hope that you return again soon.
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1,061 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (223)
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English first
Arlington, TX
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

Visiting San Antonio for a short one-night visit, this was our second stay at this hotel. This hotel has many things going for it. The staff is exceptional--friendly, professional, and every one we encountered made make us feel like they were there to make our stay the best it can be. The rooms are nicely decorated and roomy; I especially like the partial divider between the beds and the sitting area--makes a very nice configuration for five. The beds are comfy, the linens are nice (the pillows were so comfy that we wanted to purchase one, and at their stated $25 price we felt would be a good buy, but alas they were out of them the morning of our departure.), and the bathroom is a good size, too. The property is beautifully decorated, with an inviting lobby, pleasing patio, and well-appointed dining area to enjoy their ample and very well-done breakfast. They also have a well-stocked "pantry" to purchase snacks and such from.

The only negative in my opinion is the four-five city blocks you have to walk to reach the Riverwalk. (The supplied shuttle is very helpful, though, for those with mobility issues.) While I do not feel unsafe making this walk, I’m not sure I would feel that way if I were by myself. You pass by several other hotels quietly tucked away in these city blocks as well as under the overpass for the highway. All things considered, it’s about the same walking distance you would experience if you stayed at some of the hotels located on the farther end of the Riverwalk (as we have done many times), but at least with those hotels you are walking along the Riverwalk and enjoying that scene.

Bottom line: the price of this hotel has been less than a Riverwalk hotel both times for us, and we felt it was a very wise decision to give up location for a $30-40 savings. I would not hesitate to stay here again.

Room Tip: Room 505's view is of a billboard...right smack dab in your face from your window...better to ju...
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TGKimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, January 10, 2013
Thank you for taking the time to provide us with such thorough feedback from your second stay at our hotel. It is a delight to hear your overall positive response to your stay at our hotel, as we continue to do our best to provide our customers with the best service, amenities, and value possible in the Downtown San Antonio market. It is truly great to hear that we were consistent about exceeding your expectations during both of your visits to our hotel and we hope that you continue to stay with us, as we will do our best to make sure your receive the same treatment. Again, thank you for the very kind words about our staff and our hotel - we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 25, 2012

Very nice and roomy suite. Clean and well decorated with a very nice staff. Breakfast was also very good. Great location with a short walk to the Alamo and Riverwalk. Also close to interstates for easy access.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhilCap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 28, 2012
We are delighted that you were very satisfied with our accommodations and truly appreciate you commenting about your stay online. We certainly try our best to ensure everything from the cleanliness/decor of the rooms and public space to the quality of the breakfast exceeds every guest's expectations. It is also pleasing that you found our location convenient from a driving and pedestrian perspective although we are not located directly on the Riverwalk - we are in fact just a "short walk to the Alamo" and Riverwalk (The public transportation downtown is also very convenient and inexpensive - so feel free to contact our guest service representatives regarding any questions that you may have ahead of time or during your stay). Thank you again for taking the time to comment on your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

Close to the Riverwalk and nicely decorated. This was our second trip to San Antonio and this was our first choice.The staff and service is superb. The breakfast has a large variety of cold and hot choices.Georgia the hostess is lovely and made sure we were pleased. We were here for Christmas and even got a tin of cookies from housekeeping. You will enjoy !

Room Tip: Corner suites are and quiet and sunny
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  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kawrma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 28, 2012
Thank you for taking the time to write such a positive review about your experience at our hotel during Christmas. We really appreciate your kind words about not only the decor of the hotel but also the service from the staff. It is also pleasing to hear that this was your second stay with us and that it was still a memorable stay for you and your family. We hope that you visit us again soon as there is always so much going on in downtown San Antonio, TX.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

Whenever I come down to stay at the Riverwalk I use this hotel. Sherry (the owner) takes the time to personally check every aspect of my stay and make sure it is top notch. I travel throughout the country and Mexico regularly, staying in many other Comfort Suites properties, and none has yet to do a better job of seeing to any needs I have. Couldn't heap the praise on the entire staff high enough! Make sure you park at the hotel and take their convenient shuttle or the local Trolly as the San Antonio Parking Gendarmes are just the opposite of the hotel and out to make your life miserable. Anyway, SUPER HOTEL!

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
We really appreciate you providing us with feedback regarding your stay at our hotel - and we sincerely appreciate your return business. I am glad that you reach out to Sherry whenever you visit as she does do her best to accommodate all of our guests. We also thank you for your kind words about the rest of our staff, because they all work tirelessly and thoughtfully to meet and exceed the needs of our guests. I am glad that you found the downtown public transportation very useful as it is a very convenient means of transportation downtown for a very minimal cost - it is very underrated (not to mention we do offer the limited shuttle that drops guests off downtown from the hotel - but it does not do pickups). Well we hope that you continue to stay at our hotel during your business travels, and please reach out to us again during your future travels so that we can continue make sure your stays are "top notch" at the Comfort Suites Alamo/Riverwalk.
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 13, 2012 via mobile

BMT Lackland graduation trip was an over-the-top success because of this hotel. The pictures can't capture the essence or the mood of this fabulous property. We wanted easy access to Lackland AFB (15 minutes by car with traffic), the Alamo (3 quick blocks away), and the River Walk (10 minutes on foot). I didn't expect such a lovely place. The staff truly enjoy their jobs and each other; what a joy to see their sincere smiles! The wine and cheese reception in the evening was another surprise - it felt like being welcomed into a friend's home. The decor is exceptional with iron work and imported tiles, the theme picked up in small details like the bathroom floor tiles and shower curtains. Even the doors, with their curved panel detail, are way above standard and ordinary. The breakfast bar was delicious and varied, with fresh eggs, potatoes, and meat every day, along with an extensive selection of cereals, fruit, pastries...yogurt AND diet yogurt! They even offer a grab-n-go option if you need to leave super early to get to the base. Lots and lots of parking (covered - under the underpass, what a clever solution!). We had a standard 2Q room which I hope will be the standard for all Choice Hotels: spacious, lots of tech jacks, free WIFI, comfy beds, and plenty of lighting. This is by far the BEST hotel I've ever had the pleasure of paying for myself, and we've traveled plenty with our 4 kids. Do yourself a favor and make your next trip a true vacation by booking here.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank zoopah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
We greatly appreciate your sincere feedback, and we can't thank you enough for such a thorough and complimentary description of your stay experience at our hotel. Moreover, we want to send out our congratulations to your recent graduate as we are truly grateful for all that they do. It is very encouraging to hear that you noticed all the small details of our hotel that spent a lot of time and effort to acquire and install properly. We did go way beyond our budget during the construction of this hotel but we wanted a true comforting ambiance to exude from the decor throughout the hotel by installing real tiles from the floor to the roof - providing a "Villa-like" feel. Most importantly we are glad that you found our staff very sincere and helpful and we hope you were provided with exquisite service throughout your graduation trip. If you find yourself visiting San Antonio again, we hope that you remember us and decide to stay with us again as we enjoyed accommodating you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 13, 2012

The staff at Comfort Suites were top notch and the service was as well. Room and all facilities were spotless and beautiful. Breakfast was great. I was here on a business trip but loved the hotel so much I am planning a personal trip and will definitely make it a destination for my stay.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rhonda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
Thank you very much for taking the time to write such thoughtful and positive comment about your experience at our hotel in downtown San Antonio. We are very pleased to hear that your stay during your business travels went well, and we hope you do book your future accommodations at our hotel during your next personal trip to San Antonio, TX. Please reach out to the management or staff while you book your next trip here and we will do our best to exceed your expectations again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Alamo/Riverwalk

Property: Comfort Suites Alamo/Riverwalk
Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
#35 Best Value Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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