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“Short walk to the Alamo”

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Comfort Suites Alamo/Riverwalk
Ranked #13 of 354 Hotels in San Antonio
Certificate of Excellence
Cleveland, Ohio
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Short walk to the Alamo”
Reviewed December 25, 2012

Very nice and roomy suite. Clean and well decorated with a very nice staff. Breakfast was also very good. Great location with a short walk to the Alamo and Riverwalk. Also close to interstates for easy access.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PhilCap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 28, 2012
We are delighted that you were very satisfied with our accommodations and truly appreciate you commenting about your stay online. We certainly try our best to ensure everything from the cleanliness/decor of the rooms and public space to the quality of the breakfast exceeds every guest's expectations. It is also pleasing that you found our location convenient from a driving and pedestrian perspective although we are not located directly on the Riverwalk - we are in fact just a "short walk to the Alamo" and Riverwalk (The public transportation downtown is also very convenient and inexpensive - so feel free to contact our guest service representatives regarding any questions that you may have ahead of time or during your stay). Thank you again for taking the time to comment on your stay.
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1,075 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (223)
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English first
Navarre, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 24, 2012

Close to the Riverwalk and nicely decorated. This was our second trip to San Antonio and this was our first choice.The staff and service is superb. The breakfast has a large variety of cold and hot choices.Georgia the hostess is lovely and made sure we were pleased. We were here for Christmas and even got a tin of cookies from housekeeping. You will enjoy !

Room Tip: Corner suites are and quiet and sunny
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  • Stayed December 2012, traveled with family
    • Value
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    • Service
Helpful?
Thank Kawrma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 28, 2012
Thank you for taking the time to write such a positive review about your experience at our hotel during Christmas. We really appreciate your kind words about not only the decor of the hotel but also the service from the staff. It is also pleasing to hear that this was your second stay with us and that it was still a memorable stay for you and your family. We hope that you visit us again soon as there is always so much going on in downtown San Antonio, TX.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 17, 2012

Whenever I come down to stay at the Riverwalk I use this hotel. Sherry (the owner) takes the time to personally check every aspect of my stay and make sure it is top notch. I travel throughout the country and Mexico regularly, staying in many other Comfort Suites properties, and none has yet to do a better job of seeing to any needs I have. Couldn't heap the praise on the entire staff high enough! Make sure you park at the hotel and take their convenient shuttle or the local Trolly as the San Antonio Parking Gendarmes are just the opposite of the hotel and out to make your life miserable. Anyway, SUPER HOTEL!

  • Stayed December 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
We really appreciate you providing us with feedback regarding your stay at our hotel - and we sincerely appreciate your return business. I am glad that you reach out to Sherry whenever you visit as she does do her best to accommodate all of our guests. We also thank you for your kind words about the rest of our staff, because they all work tirelessly and thoughtfully to meet and exceed the needs of our guests. I am glad that you found the downtown public transportation very useful as it is a very convenient means of transportation downtown for a very minimal cost - it is very underrated (not to mention we do offer the limited shuttle that drops guests off downtown from the hotel - but it does not do pickups). Well we hope that you continue to stay at our hotel during your business travels, and please reach out to us again during your future travels so that we can continue make sure your stays are "top notch" at the Comfort Suites Alamo/Riverwalk.
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 13, 2012 via mobile

BMT Lackland graduation trip was an over-the-top success because of this hotel. The pictures can't capture the essence or the mood of this fabulous property. We wanted easy access to Lackland AFB (15 minutes by car with traffic), the Alamo (3 quick blocks away), and the River Walk (10 minutes on foot). I didn't expect such a lovely place. The staff truly enjoy their jobs and each other; what a joy to see their sincere smiles! The wine and cheese reception in the evening was another surprise - it felt like being welcomed into a friend's home. The decor is exceptional with iron work and imported tiles, the theme picked up in small details like the bathroom floor tiles and shower curtains. Even the doors, with their curved panel detail, are way above standard and ordinary. The breakfast bar was delicious and varied, with fresh eggs, potatoes, and meat every day, along with an extensive selection of cereals, fruit, pastries...yogurt AND diet yogurt! They even offer a grab-n-go option if you need to leave super early to get to the base. Lots and lots of parking (covered - under the underpass, what a clever solution!). We had a standard 2Q room which I hope will be the standard for all Choice Hotels: spacious, lots of tech jacks, free WIFI, comfy beds, and plenty of lighting. This is by far the BEST hotel I've ever had the pleasure of paying for myself, and we've traveled plenty with our 4 kids. Do yourself a favor and make your next trip a true vacation by booking here.

  • Stayed December 2012
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Helpful?
3 Thank zoopah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
We greatly appreciate your sincere feedback, and we can't thank you enough for such a thorough and complimentary description of your stay experience at our hotel. Moreover, we want to send out our congratulations to your recent graduate as we are truly grateful for all that they do. It is very encouraging to hear that you noticed all the small details of our hotel that spent a lot of time and effort to acquire and install properly. We did go way beyond our budget during the construction of this hotel but we wanted a true comforting ambiance to exude from the decor throughout the hotel by installing real tiles from the floor to the roof - providing a "Villa-like" feel. Most importantly we are glad that you found our staff very sincere and helpful and we hope you were provided with exquisite service throughout your graduation trip. If you find yourself visiting San Antonio again, we hope that you remember us and decide to stay with us again as we enjoyed accommodating you.
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Madison, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 13, 2012

The staff at Comfort Suites were top notch and the service was as well. Room and all facilities were spotless and beautiful. Breakfast was great. I was here on a business trip but loved the hotel so much I am planning a personal trip and will definitely make it a destination for my stay.

  • Stayed December 2012, traveled on business
    • Value
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Helpful?
2 Thank Rhonda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 19, 2012
Thank you very much for taking the time to write such thoughtful and positive comment about your experience at our hotel in downtown San Antonio. We are very pleased to hear that your stay during your business travels went well, and we hope you do book your future accommodations at our hotel during your next personal trip to San Antonio, TX. Please reach out to the management or staff while you book your next trip here and we will do our best to exceed your expectations again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 9, 2012

Three families chose the Comfort Suites Alamo/Riverwalk to meet and stay for our vacation in Dec 2012. One family from Indiana and two from North Carolina. We wanted a reasonably priced place to stay that was within a short distance to the Riverwalk. We are so happy with our choice. It was evident upon checking in that Manuel behind the counter was there to help us in any way he could. He took care of checking us in, but more than that, he made us feel welcome right away. He answered all of the questions we had related to our plans, giving us direction and assistance with amenities that were at our diposal, including free shuttle to the areas we were interested in going to. He was a perfect beginning to our stay here (and he continued with the same help and friendly service throughout our stay). Great customer service did not end there. The staff at the morning breakast was also very attentive to our needs. It was easy to see with the way they would greet you, offer their assistance, and just the positive attitude each one would display as they went about performing their service. Georgia and the entire staff really made us feel welcome each morning when we arrived for breakfast. Once as I was standing and deciding what I might like to have for breakfast, Georgia immediately asked if I needed any assistance with anything and if she could be of any help. We also had the fortune to meet Sherry the owner, and it quickly became evident why all of the staff placed such importance on customer service. Sherry made us feel like valued guests, and any opinions that we had, good or bad, were of value to her. As we chatted with Sherry, her attitude towards customer service was so evident that it was easy to see why it has successfully filtered to each member of her staff. We were within walking distance of the Riverwalk, but their shuttle was an option as well if walking a few blocks is not your desire. There were many items to choose from for breakfast, all good tasting and good quality. Our room was vey spacious and comfortable, and the beds slept very nicely. The heated pool and hot tub were very enjoyable, including a nice, covered seating area by the pool. If you're looking for a reasonably priced place to stay in this area, I think you would enjoy your stay at what we felt was a very nice place that puts such a high value on customer service.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 11, 2012
We are very pleased to hear that you such an amazing time at our hotel during your get-together with your different families, and we sincerely appreciate your thorough, candid feedback about your experience. I am very happy that all of our staff did what they could to meet your needs from arrival to departure. We truly try to foster the highest level of service for each instance of guest-staff interaction, because we understand that guest will expect certain amenities or specific questions answered about the area - and I am very proud of how hard our staff works to accomplish and meet these guest expectations. I am most proud of the fact that you remember so much about our staff, including their names, as they are the ones who maintain the high quality service at our hotel on a daily basis. Moreover, we appreciate all your compliments about the hotel's features and amenities as we are doing "light" remodeling to the hotel currently (including we have just installed all brand new Precor fitness equipment). Overall, I am overwhelmed that your trip to San Antonio was so memorable, and we truly hope that you and your friends make the time to visit us again in your future travels. Thank you again for all your feedback.
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Camp Hill, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 7, 2012

We stayed at Comfort Suites Alamo/Riverwalk for the NCAA Soccer Tournament. Our room was spotless, the staff was extremely accommodating while providing us with maps and other information about the area, and the location was perfect. While not on the Riverwalk, the location was so close that walking to the Alamo and Riverwalk were very enjoyable while providing us with some exercise. The continental breakfast was very tasty and the staff on duty continued to refill the items. The Texas-shaped waffles were an added bonus. The queen size mattresses provided excellent support and comfort. We would definitely stay here again on our next visit to San Antonio.

Chuck and Leslie
Pennsylvania

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
3 Thank Chuck and Lesli... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, December 11, 2012
Thank you providing us with comments about your recent stay at our hotel, and we are glad to hear that you had a fantastic stay with us in downtown San Antonio, TX. It is encouraging that you had excellent stay all-around at our hotel, as we try our best to make sure every thing is as perfect as possible from the cleanliness of the rooms to the quality of the breakfast each morning. I am also happy to hear that you enjoyed your walk around downtown, because there is so much to see everywhere in downtown this time of year with the lights in Alamo Plaza as well as along the River Walk. Well, we hope you don't wait too long to visit us again in San Antonio, but still appreciate you kind comments about our hotel and your experience in San Antonio.
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Additional Information about Comfort Suites Alamo/Riverwalk

Property: Comfort Suites Alamo/Riverwalk
Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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