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“Best stay will be back again and again this is for the Cameron st Holiday experss inn Only”

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Holiday Inn Express San Antonio N-Riverwalk Area
Ranked #125 of 354 Hotels in San Antonio
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best stay will be back again and again this is for the Cameron st Holiday experss inn Only”
Reviewed December 7, 2010

it seems from reviews that there are two different Holiday express ins near the river walk the best one by far is on Cameron street it used to be an old Jail and it is an historic building . The management and staff are top rate on a previous stay on the same day as the reservation I canceled and they even refunded my points that I use to pay for the room with only two hrs notice to the this is where you want to stay a comfortable walk to the river walk breakfast is standard Holiday express fare room very nice and clean and quiet.

  • Stayed October 2010, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank jeff98777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, February 13, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
A. Julian M.
General Manager
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378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Buffalo, New York
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 18, 2010

We were a little unsure of what we were in for as most reviews for all the hotels in the Riverwalk area were good and bad. So we booked the HIE on Cameron St. and were not disappointed. The staff was very friendly. Even the housekeeping crew was nice. Breakfast, although we have had better was sufficient, hot and fresh. Coffee all day long was great.
We used taxi's to get around and anytime we needed one the staff called for us and we never waited more than ten minutes. Really enjoyed the Riverwalk area, really unique. We also visited the Alamo (not sure why anyone would talk this down) thought it was very interesting and inspiring. We loved the Tea Gardens and the Zoo was really nice. Also visited the San Antonio Mission (the largest) and found it interesting also. Food overall was good and priced what we thought was inline with tourist fare.
As first time visitors to San Antonio I would highly recommend it.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank johnfasc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, February 13, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
A. Julian M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, MI
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 5, 2010

I stayed at this hotel for one night of a business trip. I arrived in the late afternoon and was given a room on the 5th floor. It is about 5 blocks to the Riverwalk area and although that does not seem like a long way, it is when you’re walking by homeless persons and are asked for money. I walked home by myself around 9:30 p.m. and I would not recommend it.

When I arrived back at the hotel in the dark, I noticed that my 5th floor room was the only one with lights. When I asked the hotel clerk if I was the only one up there, he immediately expressed concern and asked me what happened. Come to find out, two weeks prior there was a lady on her honeymoon who experienced her leg being lifted up in the middle of the night, while she was sleeping next to her husband. The clerk went on to tell me that the usual haunting occurrences occur on the 3rd and 4th floor. I thought he was pulling my leg in anticipation of Halloween.

After arriving in my new reassigned room on the 1st floor, I checked the windows and found them to be wide open. This is an old building and the windows are ceiling to floor without screens. Needless to say, I did finally get to sleep that night.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
17 Thank ChrisFromOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, February 13, 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
A. Julian M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 27, 2010

We stayed here from Oct 12th till 15th and had a wonderful time with no complaints. The staff was terrific, breakfast food (which is one of the main reasons we stay at Holiday inn Ex)was great and the lady working in the area offered her assistance to make our breakfast more enjoyable. In most hotel the housekeeping staff are usually not very friendly. The ladies here kept our room in great condition and they were very cordial and friendly, a real asset to your Hotel. We joke and tell people we spent three nights in jail while we were in San Antonio. Location is a little far from the Riverwalk, but we senior citizens had no problems even coming back late at night. If you don't like walking take a bus which is convenient to the hotel.

Stayed October 2010, traveled as a couple
Helpful?
Thank richar37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Owner at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, October 29, 2010
Thank you for your review of our Holiday Inn Express! We are glad that you enjoyed your stay with us. We hope to see you again soon!
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Smithtown NY
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 8, 2010

I struggled up 8-10 steps to arrive @ front desk, there was no assistance from staff.
Our first room was very musty, with a strong smell of mold, mildew and disinfectant spray.My colleague has allergies so we were moved to another room that was better. We appreciated the staff in accomodating this request promptly, the 2nd room was still musty but OK. Very nice beds & comfortable. Bathroom VERY CLEAN.
The woman overseeing breakfast service was helpful , & pleasant. Tthe front desk staff also. For the price of hotel it was fine. Not a great location for my meetings ( convention center) but this was my fault for not checking this more carefully. In comparison to other Holiday Inn express hotels this was not as nice but again, the price was reasonable for overnight stay with breakfast.. The building needs some upgrade: paint, new lobby furniture and find source of mold/mildew odors.

  • Stayed August 2010, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TImetraveler20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulianHIXRW, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, February 13, 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
A. Julian M.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading UK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2010

Surrounded by floodlights, cracks in curtains the lights illuminate the walls and ceiling of our bedroom. The fridge ticks and burps loudly all night. Removed previous guest's hair grip from near the bed. Had to evict a cicada from the bathroom. But worst of all we loaded the washing machine in the laundry room and then lost our 4 quarters trying to get washing powder from thee dispenser. Reception returned the dollar and told us where to go to get our own washing powder. Sorry we run out! No effort at all. And they removed our personal soap from the bathroom!

  • Stayed July 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank nostromo1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, California
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 14, 2010

Great staff, great free breakfasts, very clean and great price!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meganthemegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, July 15, 2010
Wow!!! Thank you for your kind words. They mean so much to our staff, as our entire
focus is on leaving you with a memorable experience of San Antonio and the Holiday Inn Express!
Please contact us the next time you plan to visit San Antonio....we would love to have you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Antonio N-Riverwalk Area

Property: Holiday Inn Express San Antonio N-Riverwalk Area
Address: 120 Camaron St, San Antonio, TX 78205-2404
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #125 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Antonio N-Riverwalk Area 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
San Antonio Hotel Near a Variety of Attractions The historic atmosphere, excellent accommodations and friendly staff make the Holiday Inn Express Hotel & Suites in San Antonio, Texas near the Alamo, River Walk area, and Trolley perfect for both business and leisure travelers.Our hotel in San Antonio, TX is conveniently located within walking distance from the Alamo and the world-famous San Antonio River Walk. Visitors may enjoy shopping at La Villita Historic Arts Village, Rivercenter Mall and Market Square, the largest Mexican marketplace outside Mexico. Ride the local trolley to the many attractions within a mile of our hotel, such as the Tower of the America and IMAX theater.Business travelers benefit from the great location of this historic hotel in San Antonio, TX. We are situated near Valera Energy Corporation, Coca Cola and Pepsi bottling companies, Boeing and Fort Sam Houston. Henry B. Gonzales Convention Center and the Alamodome are a mile from our San Antonio, Texas hotel, which features free high-speed Internet access and a 24-hour business center.From the complimentary hot breakfast bar to the flow-regulated Kohler showerheads, our accommodations go beyond cheap hotels in San Antonio. Relax in the pool and whirlpool, work out in the fitness center and rest comfortably every night in a triple-sheeted bed with four pillows. You'll receive excellent service and amenities while lodging in our San Antonio, Texas hotel. ... more   less 
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Also Known As:
Holiday Inn Express San Antonio North Hotel San Antonio

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