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“Great Family Stay”

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Omni San Antonio Hotel
Ranked #18 of 356 Hotels in San Antonio
Certificate of Excellence
Houston, Texas
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Family Stay”
Reviewed August 18, 2014

We had a great stay here! All of the amenities were listed in our booking! Had a wonderful on site spa. Indoor and outdoor pool. My daughter loved the kids backpack with all kind of goodies. She liked picking our her free ice cream by the pool and the cookies and milk in our room at night. We were on the 16th floor by the ice machine and never heard a thing. Staff was GREAT. Hector ( Bell man) was great and nice all the time. CJ at breakfast was a joy! Free drinks at the Starbucks and great made to order breakfast. It was a great stay, the rooms were nice and roomy and the hot water was like no other. We got free in room wi fi because we were omin members 1st night staying. I am a die hard Marriott fan but this hotel has me thinking about trying more Omni's! Great stay will be back when we go to San Antonio!

Room Tip: get a room on a high floor its worth it!
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  • Stayed August 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank 3Glorias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
Thank you once again for all your kind words regarding your recent stay here at the Colonnade. We look forward to your return.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2014

Our first family reunion in San Antonio, Good location not to far from our destinations... Front Desk, Housekeeping, Security Staff very helpfull, Kristina very friendly... we enjoyed our stay and sure to be back next year! All our request were complete and we were very satisfied :) your staff rocks!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Karla Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
"Your staff rocks". Love it! Thank you for having your first family reunion here at the Colonnade. All your kind words have been shared with the team. I am proud of all of them. Look forward to hosting your second family reunion here at the Colonnade.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andrews Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2014

Great Place, nice rooms and fair customer service. It was a great experience. The staff was attentive with gest. Also the hotel has great accommodations. Very clean. All types of different restaurants are close by. As to Malls and stores, and pharmacy's.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Myra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
Thank you for taking the time to share your experience. We always want to exceed our guest expectations and appreciate the "Great hotel" rating.

Look forward to your return.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san marcos, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 18, 2014

My hotel stay August 2014 was by far the best hotel stay ever. I was there for 4 nights for a conference and cannot say enough about the hotel staff; their friendliness and care given are unmatched. Highly recommend this hotel to anyone heading to San Antonio.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
Wow! "Best Hotel Stay Ever". Thank you for the rating and staying with us. We are built to host conferences and the staff looks forward to creating memorable experiences.

Look forward to your return in the near future.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2014

Whether you are communicating with the staff at this hotel via telephone, via e-mail, or in person, the staff is absolutely amazing! Everyone was extremely courteous, responsive, and helpful. The room was comfortable and worked well for a family of 4. This hotel is extremely family friendly! We would definitely stay here again!

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank 122reneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
We look forward to your return in the near future. Summer is a great time at the Colonnade. Thank you for all your kind words regarding service and staff.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 18, 2014

What an AMAZING Hotel! From the check in to check out. Everything was clean the staff at every location in the hotel was great. From the Bell Man Hector to the restaurant CJ! We had a great stay. We booked the kid package, my daughter loved the check in back pack with fun activities for her to do. Breakfast was great and the staff was super friendly and professional. Great hotel and we will for sure be back!!! Thank you

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 3Glorias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
Summertime is when the staff has the most fun. It is great to have families here as it gives us the opportunity to create those special moments. We have great associates here. I am proud of all of them. Thank you for your kind words regarding CJ and Hector. Look forward to your return to provide another amazing stay.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DFW Area
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2014

This hotel was great for my family and the overall satisfaction was outstanding. The staff was very friendly and the cleanliness of the hotel was exceptional. I would highly recommend this hotel to anyone and I will continue to stay at this hotel every time I come to San Antonio.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank irocj12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review, August 25, 2014
Thank you for the "Great" hotel rating. I am proud of the staff here at the Colonnade. They take pride in creating memorable experiences. We look forward to your return.

Delfin Ortiz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni San Antonio Hotel

Property: Omni San Antonio Hotel
Address: 9821 Colonnade Boulevard, San Antonio, TX 78230-2257
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in San Antonio
#10 Family Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#16 Best Value Hotel in San Antonio
#17 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni San Antonio Hotel 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni

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