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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Ranked #31 of 356 Hotels in San Antonio
Certificate of Excellence
Norman, Oklahoma
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Awesome Family Hotel”
Reviewed June 23, 2012

We thoroughly enjoyed our stay here! We stayed at three different hotels on our vacation and this one was by far our favorite. It was clean and nice, yet not so fancy that I followed my children around with a cleaning cloth (Like I did at the Omni Hotel in Corpus Christi).

ROOMS: clean and spacious and the beds were comfortable (the pull-out couch was not, however). There is a flat screenTV in both rooms, though not HD. The little kitchenette was great and the fridge was good-sized. It fit all of the food from our ice chest and then some.

FOOD: They offer both breakfast AND dinner, which was extremely convenient for our family. Dinner included red & white wine, margheritas and beer. The food wasn't as good as what you'd get at one of the restaurants around there, but it was tasty (not to mention free!)

POOL: The pool on the roof is kind of small, but the towel rack was stocked and there is quite a bit of seating around the pool.

CUSTOMER SERVICE: Also, every single employee we interacted with was very friendly and helpful.

DOWNSIDE: Parking is not free. It costs $15 per day (valet is around $23) to self-park in the garage across the street. That may be the case for all of the hotels downtown, though. I don't know. If you park your own car, I think you get charged a fee every time you leave the garage, but they don't charge that fee if you valet park. Can't remember what the fee is, though.

I would HIGHLY recommend this hotel!! I can't say enough good stuff about this hotel. These kinds of hotels are the best for families with more than two children.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review, June 26, 2012
Thank you for your "Awesome" review of our hotel. As the General Manager of the property, it is always great to hear when we satisfy our guests. Your review was very detailed and I would have to say, it is right on the money. I would like to mention that we recently upgraded all of our television channels and we now have multiple HD channels to choose from. Lastly, as you mentioned, there is a fee for valet parking. Parking rates in downtown San Antonio vary from property to property but I am happy to say that ours is one of the lowest in the area. Thank you for choosing Homewood Suites and we look forward to having you as our guest in the near future.
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1,156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
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Landenberg, Pennsylvania
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 21, 2012

We had not tried a Homewood Suites before. Traveling with our 3-year-old granddaughter for the first time, we could not have asked for anything better. Having the extra space for the 3 nights and the uber-nice, outgoing Kathleen at the front desk -- wow. We had a great experience. Are the rooms a little tired-looking? Sure. But so were we. This place was a GREAT value. The delicious included breakfast overlooking a quiet part of the river was a wonderful bonus. I hate to pay for parking, but it comes with the territory. The pool is tiny, but we weren't there much (and it's on the roof, so...). Neither was anyone else, so not really a problem. Kathleen and a few others really made our and our granddaughter's stay! Thanks, Kathleen!

Room Tip: There is no room service, but TripAdvisor makes you rate it anyway.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 20, 2012

Convenient location. Ideal for family stays with some rooms having a kitchen and separate living room.Rooms are a bit tired looking. Free wi-fi. Hot breakfast served.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrianF71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco, Texas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 17, 2012

Confusion with the reservation and was told I was given a discount for an upgrade which turned out to be a lie. Then to make a trip even better, my car had its bumper torn off by valet. Then they were so kind to not charge for the valet. I definitely will not stay again.

Stayed June 2012, traveled with family
Helpful?
Thank 1-honestopinion12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanantoniogm, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review, June 19, 2012
Thank you for taking the time to review your experience. As the General Manager of the property, I am not aware of any confusion with recent reservations or upgrades. If you would like to reach out to me, I am sure we can come to a mutual resolution to any issues you may have. Regarding the issue you had with our valet department, I am sure they will assist you with repairing any damage they may have caused. I apologize for any inconvenience this may have caused you. Thank you for choosing Homewood Suites by Hilton.
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Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2012

I thoroughly enjoyed my stay. Nice clean rooms, staff was excellent. Breakfast and dinner were great. Beautiful on the Riverwalk. I will definately stay at a homewood suite on my next trip!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludington, Michigan
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2012

Nice clean hotel with spacious rooms. Loved that breakfast dinner and beverages were available for business traveler

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morlia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanantoniogm, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review, June 11, 2012
Thank you so much for posting your review of your experience at the Homewood Suites Riverwalk Hotel. We truly appreciate your business and look forward to having you as our guest in the very near future. Thank you for choosing Homewood Suites by Hilton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 5 Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 3, 2012

Older hotel, redone, clean, great 2 bedroom suite for a reasonable amount of money. If you want to be on the riverwalk. The service and attitude of staff would be hard to beat. It has been a long time since I have seen such consistently nice hotel employees. Free breakfast...I think happy hour too, however, not there t that time of day.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hiexpectations6942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

Property: Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Address: 432 W Market St, San Antonio, TX 78205-2920
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in San Antonio
#27 Business Hotel in San Antonio
#45 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton San Antonio - Riverwalk / Downtown 3*
Number of rooms: 146
Official Description (provided by the hotel):
Enjoy being in the heart of scenic and historic San Antonio, Texas at our Homewood Suites by Hilton® San Antonio-Riverwalk/Downtown hotel. Situated on the famous Riverwalk, our all-suite hotel is convenient to historical sites, shopping and dining. Connect with home and the office with free high-speed internet access. Start your day with a hot full breakfast served daily. At the end of a long day, unwind with our evening dinner and drinks (beer, wine, margaritas) served Monday to Thursday. Both meals are included with your stay. Or, prepare your own meal in the fully equipped kitchen, featuring a refrigerator, microwave, two-burner stove top, dishwasher and utensils. Lounge in one of our one or two bedroom suites with a separate bedroom and living area featuring a sofabed and TVs with premium cable channels. Host a meeting or event for up to 90 people and use the services available in our business center. Relax in our rooftop pool or whirlpool, or work out on the latest fitness equipment. Shop at nearby Rivercenter Mall and El Mercado. Learn about Texas history at the Alamo and Governor’s Palace. Dine on local and international foods. Plan family activities at Sea World, Splashtown and the San Antonio Zoo. Business travelers will enjoy our proximity to the H. B. Gonzales Convention Center. Our multi-lingual staff will help you find the best options in San Antonio. ... more   less 
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Also Known As:
Homewood Suites By Hilton Riverwalk / Downtown Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
San Antonio Homewood Suites

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