We made our trip to visit family and see the sites of San Antonio. After checking rates we decided to try the Hotel Havana again. We had stayed there when it was first open about 3 years ago. We knew some things had changed, like the addition of an eating place in the atrium.
Our rates were really low, we knew it was a bit of a walk to the actual hubub of the river. Funny thing is we got the same exact room that we got 3 years ago. We had hoped to see another side of this quaint place. We parked our car and carried our own bags up to the room. Got settled in. We were not surprised to find no closets, as we remembered this from our last stay. The room is decorated in Cuban style, down to the dark plantation shutters on the windows.
These shutters caused a problem that we did not encounter on our last stay. We had stayed there in the spring. A much cooler time of year. This time, after 2 evenings of a very hot room, we discovered the dark shutters attract the very hot Texas sun at sun down and heated up the room. So much so we thought the A/C was broken. We did tell the front desk and they did get someone there to look at it even though it was about 8:30 at night. We stayed in the bar until about 10:30 waiting for our room to cool.(Story on that latter) The second night the room started to heat up around 5:30, we were getting ready to go for dinner so we gave the front desk a heads up. They sent someone again to check it out. This time they offered us a drink voucher, which we took, but never used. By the 3rd night we discovered that if we opened the shutters a bit they would not heat up and the room would stay cooler thus the A/C worked fine. I told the front desk about this at check out, they looked at me like I was crazy.
There was also one day we had to wait an hour before we got hot water??
We had breakfast at Ocho one morning. It was great. Not really overpriced for being in a hotel. The night we spent in the bar we never got any service from the bartender until we asked for it. He was busy talking to a very loud group of men.
And the pump on one of the shower products never worked, Even when I took the pump out hoping they would replace it with a new one they did not.
So what did I really think of this 2nd stay. I believe I would rather pay the extra and stay in a full service hotel closer to the action on the river. I would rather have some one offering to open the door, carry my luggage, and pay attention to my requests or complaints. This place is good for a girls weekend, maybe a 2 night stay. But other than that.....
I would have thought maybe they might give us another room when the thermostat registered over 80 degrees two nights in a row. But we got 2 drinks.
- Official Description (provided by the hotel):
- Situated on a quiet stretch of the North Riverwalk known as the Museum Reach, directly adjacent from the Tobin Center for the Performing Arts, Hotel Havana offers elegant accommodations in the heart of San Antonio. From the studios to the Penthouse Suite, each of the 27 rooms and suites is uniquely appointed and designed for comfort. All feature original Bastrop pine floors and are decorated with antique furniture, Turkish rugs and vintage Cuban artwork with an emphasis on creating elegant but uncluttered space for a restful stay. Our luxurious bed linens are custom made and bathrooms are stocked with Red Flower body care products. Each room comes equipped with our signature mini bar featuring local and international snacks, drinks and souvenirs.Hotel Havana is also home to Ocho, a restaurant and lounge space serving drinks and food downstairs in the intimate hotel basement and upstairs on the riverfront. The property was reopened in 2010 by hotelier Liz Lambert and Bunkhouse Group and is listed in the National Register of Historic Places. ... more less
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