My family and I were on a 6 day texas vacation. We decided to stay at this location, due to its proximity to the river walk and other attractions. We purchased a room with a balcony. Upon checking it , we noticed the room was small for a double queen room. The balcony of the hotel was small and barely fits three people on it. There is no chairs to sit on the balcony so it is pretty much useless. They have no room service. There is also a barista down stairs that claims they serve starbucks. but it tastes nothing like it. The walls were paper thin and you can hear everything. The last night of our stay. The room next to us sounded like it was rented out to a family of baboons. The whole night after midnight, I heard a door slamming, babies crying, and people shouting. It woke us all up. I figured a call downstairs would resolve the problem, so I called down. They said it would be taken care of. 30 min later after the call. The banging and door slamming continued all night , by this time it was well past 2 am. Waking up my wife , the in and out slamming. I called down again, the front desk explained that they took care of the problem and although it still persisted , they would send someone up. So an hour goes by and finally the banging slowed down. Finally We began to fall back asleep , when all the sudden at 430 AM. I heard what I thought was a horse or some sort of animal being choked and killed in the room next to us. This sound went on for about 30 minutes through the paper thin walls, when I finally realized it was some person puking and making a horse choking sound as they puked. Finally at 5:00 am the sound stop. I did not get one ounce of sleep. In the morning I complained to the front desk and demanded I wanted a refund for the room. The manager said she we would give me points on my card. WTF, I do not want points. I wanted a refund, because I will never stay at a marriot again. NEVER STAY HERE EVER! By the way, may bathtub is bigger than their swimming pool
- Official Description (provided by the hotel):
- The Courtyard San Antonio Riverwalk hotel is centrally located next to shopping and dining on the historic San Antonio Riverwalk. The spacious guest rooms in our San Antonio hotel offer sweeping views of the city and are only minutes from popular attractions, including the Alamo, Majestic Theatre, the Alamodome and Hemisfair Park. Unique among hotels near the San Antonio Riverwalk, our state-of-the art lobby offers inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy the amenities of our San Antonio, TX Riverwalk hotel, from catching up on work in our business center to relaxing in our pool or staying in shape in our fitness center. It's a new stay at the Courtyard Riverwalk hotel by Marriott. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard San Antonio Riverwalk Hotel San Antonio