- Free Wifi
- Free Parking
Price was excellent but the bed was horrible it was warped in the middle very hard woke up soar all over. They had no ice machine and even though they stated free internet it didn't even work!
Thanks for taking to comment about our San Antonio, Texas hotel. I apologize that there were maintenance and furnishings issues when you visited. We have carefully rechecked all amenities and features of the rooms since that time and have made a number of improvements. The issues you noted no longer exists. I’m only sorry that did not help you at the time of your stay. Again, I apologize.
This is a Motel not a Hotel first this place is not by the river walk as stated in their false advertisement which miles away to the river walk. They do have serious issues in their maintenance of their rooms. We put a reservation at a non smoking room and when we got there they gave us smoking room with many other issues with lack of cleanliness which is the worst thing since you got the smell plus other problems such as an old TV with setting that did not work, door could not be open you got to push the door real hard to open, the door from the bathroom falling apart and not closing. The restroom extractor did not work and you have all the humidity from the shower going to the room. The carpet not vacuum and there was some insect crawling around in the furniture like a spider and a cucaracha in the bathroom. I will not recommend this place to anybody unless you willing to put up with this type of cheap place that is kept as a motel just for few hours and to stay by the railroad area with lots of traffic from the warehouse that surrounds the hotel.
Thanks for leaving a comment. We are sorry you feel mislead by the advertising about our hotel. We are not on the river and do not intended to suggest that we are. We’re also sorry that there were maintenance and housekeeping problems during your stay. We have improved our staffing and carefully checked all rooms and believe we provide the best experience we ever have now. I hope you’ll try us again. All I can do otherwise is apologize.