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Days Inn Windcrest ( San Antonio - Northeast)
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Reviews (242)
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Reviewed November 15, 2013

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 22, 2013

Price was excellent but the bed was horrible it was warped in the middle very hard woke up soar all over. They had no ice machine and even though they stated free internet it didn't even work!

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Days Inn
Thank Jesus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnsanant0ni0tx, Webmaster at Days Inn Windcrest ( San Antonio - Northeast), responded to this reviewResponded February 21, 2014

Dear Guest,

Thanks for taking to comment about our San Antonio, Texas hotel. I apologize that there were maintenance and furnishings issues when you visited. We have carefully rechecked all amenities and features of the rooms since that time and have made a number of improvements. The issues you noted no longer exists. I’m only sorry that did not help you at the time of your stay. Again, I apologize.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

This is a Motel not a Hotel first this place is not by the river walk as stated in their false advertisement which miles away to the river walk. They do have serious issues in their maintenance of their rooms. We put a reservation at a non smoking room and when we got there they gave us smoking room with many other issues with lack of cleanliness which is the worst thing since you got the smell plus other problems such as an old TV with setting that did not work, door could not be open you got to push the door real hard to open, the door from the bathroom falling apart and not closing. The restroom extractor did not work and you have all the humidity from the shower going to the room. The carpet not vacuum and there was some insect crawling around in the furniture like a spider and a cucaracha in the bathroom. I will not recommend this place to anybody unless you willing to put up with this type of cheap place that is kept as a motel just for few hours and to stay by the railroad area with lots of traffic from the warehouse that surrounds the hotel.

  • Stayed: September 2013, traveled as a couple
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Thank gilbertmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnsanant0ni0tx, Webmaster at Days Inn Windcrest ( San Antonio - Northeast), responded to this reviewResponded February 21, 2014

Dear Guest,

Thanks for leaving a comment. We are sorry you feel mislead by the advertising about our hotel. We are not on the river and do not intended to suggest that we are. We’re also sorry that there were maintenance and housekeeping problems during your stay. We have improved our staffing and carefully checked all rooms and believe we provide the best experience we ever have now. I hope you’ll try us again. All I can do otherwise is apologize.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
daysinnsanant0ni0tx, Webmaster at Days Inn Windcrest ( San Antonio - Northeast), responded to this reviewResponded February 21, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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