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“Not happy with Best Western Plus”

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Best Western Plus Fiesta Inn
Ranked #50 of 356 Hotels in San Antonio
Certificate of Excellence
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287 reviews from our community

Traveler rating
    171
    82
    17
    6
    11
See reviews for
152
48
14
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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  • Any
English first
New Orleans, Louisiana
Level 6 Contributor
170 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 18, 2013

This hotel is obviously an older facility, but it has been well maintained. It does not have an interior corridor, but the outside corridors face the central courtyard and swimming pool with no immediate access to the rooms from the outside parking lot. We had a large room with a large, comfortable chair plus 2 chairs at the table/desk. The bath included a tub. The hotel is conveniently located close to a number of major chain restaurants and the University of Texas San Antonio campus.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank CFH_NOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberlin, Louisiana
1 review
Reviewed June 14, 2013

Our Group Coordinator Ms. Hailey Bhagat did a wonderful job at the hotel location and price. The room were very comfortable and clean. The staff was great. Sanjay, Nayna and Kasey who works at the front desk were so helpful and kind. We were served a good, hot breakfast each morning. Thanks to all who made our trip enjoyable.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deirdre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Houston, Texas
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 10, 2013

The staff was amazing! They went above and beyond to help make our stay comfortable. The rooms were nice and clean, the beds were very comfy. The TEXAS waffle was delicious! They allowed us to park ALL our motorcycles under the awning so they would be safe. I will definitely stay at this very same hotel should I ever find myself in San Antonio! Thanks Ladies and Gentlemen.

Room Tip: They actually didn't have room service so to speak. BUT anytime we needed anything they were &qu...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debbie0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 27, 2013

I was surprised at how nice the hotel was, from the room to the breakfast to the staff, I was very pleased. We stayed here to attend a graduation at Lackland AFB. We didn't want to stay too close to the base because of the costs of the hotels and this was right in our price range and It's only about 20 minutes from the base and it's all interstate so it's easy driving. The rooms were very comfortable and clean, the breakfast was delicious (we had waffles shaped like the state of Texas!), and everyone on the staff was so nice. I would definitely stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TURNER
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 4, 2013

Free breakfast included in your stay which included eggs and sausage, waffles, hot and cold cereal, sweet rolls, bagels and muffins, as well as coffee, juice and hot chocolate. Assistant manager Haley was very professional, helpful and courteous when we had a problem with the reservation. Rooms were very clean and in very good condition. The motel is very close to I 35 for easy access .

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lldeyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wien, Österreich
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 2, 2013

We stayed for two night in november 2012 and we were really really impressed.

Very nice and clean rooms +++
More than two little pillows per person +
Bathroom clean +++
VERY friendly and helpfull stuff +++
Spacious room ++
Best value for money +++++

For a two star hotel ---> TOP TOP TOP

I will definitely stay there again.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank floriannemec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Fiesta Inn

Property: Best Western Plus Fiesta Inn
Address: 13535 W Interstate 10, San Antonio, TX 78249-2282
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in San Antonio
#16 Family Hotel in San Antonio
#31 Romantic Hotel in San Antonio
#65 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Fiesta Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Fiesta Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Best Western Fiesta Hotel

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