For some reason my reservation was cancelled because the card i gave them was declined. Ok, that happens. But i never recieved a notification that it was declined. no email, no phone call, text message, morris code. Nothing. Thankfully there was one room left when i finally arrived after driving in from houston. But i was not satisfied with the fact that i had to pay a little over $30 more then the rate i got when i originally reserved the room. I think they could of done a better job contacting me and letting me know my card was declined. They originally said they werent even going to charge anything on my card, it was only to hold the reservation (which is the reason why i didnt really pay much attention to the status of that card). the room itself had a weird smell to it. ok, i get it, its a "cheaper" hotel. But 4 stars? the shower had no pressure and you could tell that there was paint over mold. last complaint is i put the do not disturb tag out on my door and BOTH days i stayed, we were bothered about cleaning services. What the heck? lol. the tag was CLEARLY on the do not disturb side. Both days, after screaming for them to go away, i answered and it was the same person and i made it clear i didnt want any sort of service during my stay. not sure who is at fault on that one...............
- Official Description (provided by the hotel):
- The Red Roof Inn & Suites San Antonio – Fiesta Park offers non-smoking rooms with flat screen TVs and is convenient to many shopping opportunities and attractions. Nearby to Huebner Oaks Shopping Center, The Shops at La Cantera, and Six Flags Fiesta Texas; the hotel provides a comfortable stay at an affordable price. Guests can enjoy continental breakfast and our outdoor pool. ... more less
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- Also Known As:
- Howard Johnson Express Inn San Antonio Hotel San Antonio
- Howard Johnson San Antonio
- San Antonio Howard Johnson