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Howard Johnson Inn and Suites Central San Antonio
Ranked #167 of 354 Hotels in San Antonio
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458 reviews from our community

Traveler rating
    149
    109
    66
    69
    65
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249
77
35
58
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Harlingen
1 review
Reviewed April 10, 2013

This definitely falls under the category of NEVER AGAIN. Our room reeked of smoke both stale and it permeated into our room from people smoking outside by the terribly placed "smoking area". Why have NON-SMOKING rooms if people are going to smoke right outside your door? The bathroom smelled like an old boys locker room also. We will never stay at a Howard Johnson hotel again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Howard Johnson Inn and Suites Central San Antonio, responded to this review, April 18, 2013
Dear Valued Guest,
We are sorry for the issues you addressed in your review. I assure you that management has taken the necessary action to correct the problems. Please consider staying with us again and we can offer you a complimentary upgrade for your troubles. Thank you for your patience and understanding, we really appreciate it. We take any and every complaint seriously and correct whatever the concern is immediately. Thank you for your help by giving us your feedback.

Sincerely,
Sarah Stefano
Sales Director
Howard Johnson Central
6901 W. Interstate 10
San Antonio Texas 78213
210-738-1100
hojosalessa@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Butte, Montana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 30, 2013

From the sweeping lobby stairway to the hacienda accoutred atrium with appointed flora and sparkling pool; the amply sized guest rooms to the pleasantly competent housekeeping and maintenance personnel...this location is a definite "can't miss"...all is overseen by the dutiful and watchful eye of general manager Laura Laborico and her staff...much to see and do in historic San Antonio, TX....Howard Johnson Inn and Suites Central, San Antonio, TX. is a good nexus for your living and sight-seeing requirements.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJP B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Howard Johnson Inn and Suites Central San Antonio, responded to this review, April 2, 2013
Dear Valued Guest,
We appreciate you taking the time to give us a good review regarding your stay at our hotel. We are always glad when a customer enjoyed their stay. We hope to see you on your next trip to San Antonio. We will be more than happy to accommodate you to an upgraded room. Thanks again for review, we really appreciate it.

Sincerely,
Sarah Stefano
Howard Johnson Central San Antonio
6901 W Interstate 10
San Antonio, Texas 78213
210-738-1100
hojosalessa@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nocona
1 review
Reviewed March 20, 2013

Our location was bad, the beds were hard and the blankets were old and ratty, the t.v. was really old and we didnt seen to have very many channel choices, and the room smelled like dirt and the coffee pot didnt work. Everything just seemed like it came from a garage sale, it needs to be updated and the rooms being yellow is not a thing. The pool was nice but the hot tub was cold instead of hot.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah S, Director of Sales at Howard Johnson Inn and Suites Central San Antonio, responded to this review, March 22, 2013
Dear Valued guest.
I am sorry that your stay with us was anything but excellent. We were having a issue with the hot tub for about 24 hours-which is now resolved. I can assure you that I will check what room you stayed in personally to make sure that all the issues you are addressing are verified and taken care of it immediately. We hope to keep you as a returning guest. On your next trip to San Antonio, please stop in and ask for Sarah and I will discount your rate and get you an upgraded room type for the inconvenience.
Thank you for taking the time to give us your feedback.

Sincerely,

Sarah Stefano
Howard Johnson Central San Antonio
210-738-1100
hojosalessa@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn and Suites Central San Antonio

Property: Howard Johnson Inn and Suites Central San Antonio
Address: 6901 W Interstate 10, San Antonio, TX 78213-3989
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #167 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Inn and Suites Central San Antonio 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Howard Johnson- Suites by Wyndham offers their guests large, spacious suites that are designed to bring Comfort to any kind of traveler. Rooms are equipped with the following amenities: Microwave, Mini Fridge, coffee maker, iron/ironing board, hair dryer and room safe in every room. We serve a hot breakfast every morning. Complimentary High Speed Wireless & Wired internet access. Fitness and Business Center and guest laundry room available On site.Conveniently located off of Interstate 10 West near Loop 410, just minutes from all of San Antonio's favorite attractions including the Alamo, downtown Fine Dining, the famous River Walk, La Cantera Mall, Six Flags Fiesta Texas, Sea World, South Texas Medical Center, The University of Texas, The University of the Incarnate Word and much more. Every Suite faces a tropical inner Courtyard view overlooking a Sparkling Swimming Pool and Heated Hotub. Four guest entry doors are secured by guest room key access. Choose The Howard Johnson Suites by Wyndham for a great stay at a quality price. As part of the Wyndham Hotel Group, Rewards members are always welcome! Don't forget to provide us with your Wyndham Rewards Number to get your points! Go HOJO & Go Happy!! ... more   less 
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Also Known As:
Howard Johnson Inn And Suites San Antonio / Balcones Heights
Howard Johnson Inn & Suites San Antonio / Balcones Heights Hotel San Antonio
Howard Johnson San Antonio
San Antonio Howard Johnson
Howard Johnson Balcones Heights

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