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“Most Horrible Stay Ever”

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Days Inn San Antonio Northwest
Ranked #143 of 358 Hotels in San Antonio
Reviewed March 29, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Margo R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Days Inn M, Guest Relations Manager at Days Inn San Antonio Northwest, responded to this reviewResponded January 28, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (249)
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222 - 228 of 249 reviews

Reviewed March 28, 2013

Do not stay here, booked through travelocity and have stayed at many days inn in the area before and have never had any problems. First room they put us in had a bug crawling around in the dirty sheets that had not been washed, hair was all over the bed, stains and food chunks in the bed. Front desk guys excuse was he had not had time to train the new help yet. Really? U don't know how to change sheets on a bed. Second room we went to: looked like blood splattered on several of the walls, visible nasty stains all over the mattress, hair in the bed again, furniture broke, lamps jacked, phone covered in black sticky stuff and did not work, electric plate cover having out of wall with wires everywhere, blue stuff on ceiling, ect, trust me I can go on and on. And I have pics. Their continental breakfast was 2 cereals with no milk, they were out of everything they said. Coke machine was completely empty, candy machine broke. And the front desk people had an excuse for everything. Manager could have cared less. Will never stay here again! Horrible experience . Not to happy with the help I didn't receive from travelocity either !

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MelB817327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days Inn M, Guest Relations Manager at Days Inn San Antonio Northwest, responded to this reviewResponded January 28, 2014

We would like to thank you for your comment. There is no reason for us to veer away from the standards we have set for our resort. Please know that we have procedures with appropriate measures in handling negative reports like these. We regret your vacation has not been ideal but we hope you reconsider staying with us again so you may experience the true quality we offer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Ashley L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Days Inn M, Guest Relations Manager at Days Inn San Antonio Northwest, responded to this reviewResponded January 28, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 18, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
1  Thank Tammy T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 15, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank JPBArlington
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank mauriciojimenez
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 27, 2013

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Maribel V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn San Antonio Northwest

Address: 11790 W Interstate 10, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in San Antonio
#99 Business Hotel in San Antonio
Price Range: $59 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn San Antonio Northwest 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Days Inn Fiesta Park Hotel San Antonio
Days Inn San Antonio
San Antonio Days Inn

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