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“Nice property, clean, updated, and convenient”

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Courtyard San Antonio Airport/North Star Mall
Ranked #109 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed November 6, 2013

Glad to see Courtyard updating properties. This one shows well. All aspects upgraded from lobby to rooms. Bedding nice. Shower heads as good as any at any price. Rooms appointed well. Overall real good value. Quiet too. Parking lot night lighting extremely bright, which is a deterrent to those looking for trouble.

Room Tip: Upper floors and not connecting room
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  • Stayed: November 2013, traveled with family
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Thank ajsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 155 reviews

Reviewed October 12, 2013

Room 216 floor was "caving in" and mold was growing on bathroom wall. The floor was so sloped that it was hard to keep from tripping. Entrance location was not good. In general, this hotel was not up to normal Marriott standards. Front desk people were good.

  • Stayed: October 2013
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Thank jlwilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Location is great! It is close to almost everything that we wanted to do in San Antonio. Hotel is very clean, quiet with an extremely friendly and genuine staff! Everyone single one that we came in contact was gregarious, concerned and helpful ! I have had a lot of experiences working in the hospitality industry and found this particular hotel "THE BEST" I have ever stayed in and worked at! The staff made the hotel. I will definitely be back !!!

Thanks for the lovely service!

  • Stayed: October 2013, traveled with family
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Thank claudinetux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I was hesitant in staying in a hotel so close to San Antonio airport; however, my client was located just across the way from the hotel. When I checked in, I found out that one of my reservations was missing. You staff was friendly and very accommodating. The lady at front was able to get me a room at the same price as the other with no issue.

I originally thought that the courtesy shuttle was only for to/from airport. When I asked the front desk to call me a cab, they said that the courtesy van could drop us off and pick us up ANYWHERE within a few miles. This was welcoming surprise that I have never encountered before at this level of hotel. Your courtesy van staff was very courteous and professional.

I will definitely be staying at this hotel the next time I am in San Antonio.

  • Stayed: September 2013, traveled on business
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Thank Guru411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Recently stayed at this property -- very nice lobby! Customer service was great and rooms were well appointed. Very much appreciated the mini fridge in the spacious room! Two minor complaints - traffic noise from the expressway nearby and the inability to leave the ac fan running over night. Luckily, we travel with an app that supplies white noise on demand to assist in drowning out disturbances.

Room Tip: Avoid rooms that are facing the expressway, as the noise may be an annoyance.
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  • Stayed: August 2013, traveled with family
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1  Thank rdven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

It was a really good hotel. It is located properly and nearly everytime we go to San Antonio we try to stay there. It is not a pricey hotel and it has a Starbucks, how cool is that! I really recommend it, it is a good hotel if you are looking for a reliable hotel with very good service.

  • Stayed: August 2013
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Thank RubenMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon L, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this reviewResponded August 30, 2013

Thank you for taking the time to leave a review. We are happy to learn you enjoyed your stay, and we look forward to seeing you again on your next visit to San Antonio.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

Had a short stay, the staff is very nice, and the rooms were clean. There is a Papadeaux in the same parking lot, and a Fairfield Inn as well, free parking (uncovered for all). The courtyard was pretty typical and met all my expectations, the friendly staff made it a little nicer!

  • Stayed: August 2013, traveled on business
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1  Thank hodels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard San Antonio Airport/North Star Mall

Address: 80 NE Loop 410, Behind Pappadeaux, San Antonio, TX 78216-5801
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#100 Business Hotel in San Antonio
Price Range: $83 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Airport/North Star Mall 3*
Number of rooms: 78
Official Description (provided by the hotel):
It's a New Stay at the Courtyard by Marriott San Antonio Airport/North Star Mall. Located less than 2 miles from San Antonio International Airport behind Pappadeaux. We provide free shuttle service to the airport and any where within a 3 mile radius of the hotel Mon-Fri from 5a-11p and Sat-Sun 7a-11p. All guestrooms at our San Antonio Airport hotel feature modern designs complete with free Wi-Fi, flat screen TVs, mini refrigerators and plush bedding. Get your day started right at the Bistro with full made to order breakfast featuring Starbucks coffee and then unwind at night at the Bistro for dinner and drinks. Our central location in the city will allow you easy access to the top attractions including Sea World, Six Flags, the Alamo, River Walk, Convention Center and much more. This airport hotel also features an indoor pool, courtyard area, fitness center, rooms with balconies and, above all, a staff that has southern hospitality down pat! ... more   less 
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Also Known As:
Courtyard By Marriott San Antonio Airport / North Star Mall Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott

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