Stayed at the Fairfield Inn last weekend. Terrible Service! We stayed
3 nights and our room was not cleaned once! They came in to leave
towels everyday, and made only ONE of the two beds on the second morning,
but that was it. WHEN the front desk bothered to answer calls they were
friendly but NOT HELPFUL! Once when we came back to the room after an
afternoon out, our toilet was clogged. Funny, it wasn't clogged when
we left. I called the front desk and didn't mention that it wasn't
clogged before, only asked for them to send someone to fix it, and I
immediately started getting excuses as to why they counldn't come right away.
AN HOUR AND A HALF LATER someone came with a plunger.
There are only two nice things I can say about this hotel: there were
lots of nice big fluffy pillows on each bed, and the indoor heated pool
and hottub were great. Will not stay there again, though! Too many
- Official Description (provided by the hotel):
- NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, Priceline, HotelQuickly and TripOnline SA so you can book your Fairfield Inn & Suites San Antonio Airport/North Star Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
- Fairfield San Antonio
- San Antonio Fairfield Inn