We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Fairfield Inn & Suites San Antonio Airport/North Star Mall
Ranked #137 of 354 Hotels in San Antonio
GreenLeadersBronze level
San Antonio, Texas
1 review
“5-Star Service”
Reviewed November 2, 2013

Everyone staff person was pleasantly engaging. This was my third different hotel stay in as many nights and I was made to feel welcome and valued at every turn. The lady at breakfast made my Texas shaped waffle and brought it to my table. The staff had carved pumpkins and had visitors vote on the best design. This was a nice homey touch.

With a little updating in the lobby and a larger desk in the room this could be my home away from home when visiting San Antonio.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

205 reviews from our community

Traveler rating
    63
    55
    45
    27
    15
See reviews for
60
33
10
63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Huntsville, Texas
Level Contributor
328 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 2, 2013

As a Marriott Rewards Platinum Elite member, I stay at Marriott properties a lot, so obviously I mostly like them. This location has standard Fairfield Inn quality, a decent breakfast, and a very friendly staff. All was good, until I asked about the shuttle schedule for Sunday morning. I was told 'the shuttle only runs Monday through Friday, I can call you a taxi.' Not acceptable! The hotel's web site says, and this is a copy and paste of everything they have about the shuttle service: "Airport shuttle service, on request, complimentary. Shuttle Phone: 1 210 530 9899." I now have an extra $20 cost to get to the airport that I was not planning for by staying here--since the web site makes no mention of the limited shuttle service.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 30, 2013

This is not a 'frills' hotel. It's a nice, clean, friendly, small hotel. It's location and friendly staff make it a great value. The personal go out of their way to make your stay enjoyable. It is hidden, so be sure and watch for hotel sign and turn in---go past restaurant to the back beside the Marriott Courtyard. Beds are comfy-room clean.
Cracker Barrel and Road House Steak less than 2 blks. Pappadeux right in front. Tons of Fast food and other chains within 1 mile. Huge mall 4 blks away. Airport less than 5 minutes--but never hear planes. Walmart around corner.
This is a quiet hotel. They also have a very quick shuttle to airport.

Room Tip: I always ask for the 1st floor.
See more room tips
  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howdy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chatham, Canada
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 26, 2013

We had just stayed in a Fairfield Inn in Austin TX and were dissapointed with this hotel. I desperately needs updating and a really good overhaul. The lobby was more like a 2 star hotel and the furniture in the lobby needs replacing. The minisuite we had needs re-doing. The bed was very tired (no pun intended) and also very soft but not in a good way.
The staff was excellent. Jim Bridges was wonderful and always had a smile on his face no matter what. The rest of the front desk staff was also great and helpful.
This is an airport hotel so I know it is well used and I just hope at some time they will get a chance to renovate. They were working on the breakfast area, putting in new cupboards will we were there. The breakfasts were excellent, lots of choice of hot or cold foods. Very nice lady who kept everything filled.
The shuttle service was also great. We decided to take our rental car back the night before we flew and the shuttle came and picked us up at the car rental office, and then next day took us back to the airport with lots of time to spare for our flight.
I would like to go back there because of the good service but it would have to be renovated first.

Room Tip: I don't think there is a bad place. Our room seemed pretty sound proof we could not hear a thin...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BridgetD710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Augustine, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2013

I enjoyed the hotel, especially the breakfast and the breakfast attendant. She was very nice and even staff was very pleasant all time. the rooms are good size. bathroom are nice. and it is located at a great location , close to mall and airport. so we enjoyed.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siddharth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort, Texas
1 review
Reviewed October 20, 2013

Could not easily find correct driveway back to hotel. Once there, however, Heather (day), Nora (evening), and Mary Helen (breakfast) really went out of their way to take care of us.

Especially appreciate the staff being willing to secure a cab. Both drivers were great. They got us to and from the Riverwalk in a timely fashion. I work nights at a hotel and know what good customer service is all about. These three have made our stay great instead of irksome. Thanks.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van, Texas
2 reviews
Reviewed October 18, 2013

My wife and I stayed here on business for a week and felt right at home as soon as we walked in the front door. The rooms were priced right and, the service from every staff member was excellent. Definitely a great value.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cordmandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Show Prices
Show Prices
Show Prices
Uptown Broadway
Four Points by Sheraton San Antonio Airport
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites San Antonio Airport/North Star Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Property: Fairfield Inn & Suites San Antonio Airport/North Star Mall
Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, TripOnline SA and HotelQuickly so you can book your Fairfield Inn & Suites San Antonio Airport/North Star Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing