I don't think this hotel is that old. We were first really put off by the fact that the pool was unusually dirty. We checked in on a Sat. evening and there were clumps of hair in the pool, newspaper in the pool and it was green. We inquired whether or not it had been cleaned and we were informed that it was cleaned every two days! In the summer in SA that is not acceptable. The hospitality could have been a little better as well. When we asked for something for our daughter to be brought up to the room they asked us to come down and get it! I was shocked and it was not good service. There were also cigarette butts all over the ground outside all of the doors. Gross!! We won't be back.
- Official Description (provided by the hotel):
- Newly remodeled, this modern hotel is 2.7 miles from the McNay Art Museum, and 3.6 miles from the San Antonio Zoo and Aquarium. Our polished rooms feature free WiFi, 42-inch flat-screen TVs and pull-out sofas. They also come with work areas and mini-fridges. Complimentary hot breakfast is available. Additional amenities include an outdoor pool, a fitness center, and a 24/7 menu and market. There's also a business center, free parking and an airport shuttle. ... more less
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- Also Known As:
- Hyatt Place San Antonio Airport Hotel San Antonio
- San Antonio Hyatt
- Hyatt San Antonio