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“Noises at night time.” 1 of 5 stars
Review of Fairfield Inn & Suites San Antonio Downtown/Market Square

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Fairfield Inn & Suites San Antonio Downtown/Market Square
Ranked #102 of 359 Hotels in San Antonio
Certificate of Excellence
Castle Rock, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Noises at night time.”
1 of 5 stars Reviewed April 29, 2013

I would never stay here again due to uncontrollable noise levels at 3 AM. Also, doors slamming about every 5 secs. At this time of the morning. Bathroom walls had spots on them but bed was comfortable.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Carm59_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for taking the time to write a review of our hotel. We always appreciate any feedback, be it positive or negative. We apologize that you were affected by loud noise during your stay. Our security tries their best to control the noise level during the night, which sometimes includes removing disruptive guests. We will be working with our security team to ensure these type of situations don't happen in the future. If you find yourself back in San Antonio, we would love to ave a second chance to make your stay a positive one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Knysna, South Africa
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 25, 2013 via mobile

The hotel was refurbished a short while ago and it is crispy new! The staff is super friendly and helpfull, especially Niya. She could not stop trying to make our stay as pleasant as possible. We were so impressed with her and San Antonio that we decided to extend our stay.
Very well appointed rooms and the beds super comfortable!
Good variety of breakfast goodies. Free coffee all day, apples and bananas available all day.
What a lovely place, surely recomendable.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 929Colleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for taking the time to write such a nice review of our hotel. It is always a pleasure to read about our guests enjoying both the hotel and it's staff. We hope to see you again next time you are in San Antonio!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach Shores, Florida
Level Contributor
345 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed April 25, 2013

At first we were not impressed with the area hotel was located in, but it was a safe area, and just a short walk to the Market shopping district. Hotel needs some modern touches. We took a room across from the elevator, that chimed all night. Good location for travel to attractions, especially the Mission Trail.

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Tree56LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for taking the time to write a review of our hotel. We are glad that you were able to enjoy your time at our hotel. We hope to see you again the next time you are in the Alamo city!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2013

Very clean hotel with friendly and helpful staff. Breakfast is included and they have a nice variety of items to choose from. Close to Market Square, but a long walk to downtown/Alamo/Riverwalk. Beds are very comfortable too.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bonnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 30, 2013
Thank you for reviewing our hotel. It's nice to know that you were able to enjoy your stay with us. We hope we can see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

I sent 17 students with 4 chaperones to the State science fair on March 27th - 29th. I needed a safe hotel that could accommodate the students and chaperones. Fairfield Inn was wonderful. I was able to book the 14 rooms through Alexandra Singer. She handles the large groups for the hotels under the Marriott chain near the Market Square. My large group arrived at the hotel and registration went very smoothly. Ms. Singer gave my chaperones thank you cards for staying at the Fairfield. She was there at registration to ensure a smooth transition. The rooms were neat and clean. My students thought the best part of their stay was the awesome breakfast. They had an excellent stay at the Fairfield. I will definitely book again at this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 18, 2013
Thank you for staying at our hotel, and taking the time to write a review. It was a pleasure having your group with us, and we glad everyone was able to enjoy the time spent at the hotel. We would love to have you stay with us again next time you find yourselves back in San Antonio!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 10, 2013

We had a lovely one week stay here. Jennifer the breakfast attendant was friendly and helpful while stocking and cleaning the breakfast room. Fresh milk, yogurt and fruit cup were welcome additions to the usual breakfast fare. A hearty breakfast meant that we maximized our visits to local attractions. Niya the front desk supervisor was friendly and informative. Not once were we directed to the tourist traps on the Riverwalk when we asked for suggestions. The location is perfect - five bus routes literally on the same block gets you to Seaworld, the Zoo, Pearl Brewery, Northgate Mall, At&T Center. Also located within walking distance (ten minutes or less) to the Alamo area, Market Square, King William area, South Town and Main Square. Free wifi, laundry facilities on site, flat screen TV, microwave and fridge, did I mention free?

We are recommending this location to our friends and family.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lizsnc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 11, 2013
Thank you for taking the time to write a review of our hotel. We are very glad you were able to take advantage of all the great features our hotel has to provide. We will make sure our staff gets the chance to read the nice comments you have posted about them. Thank you again for staying, and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed April 6, 2013

My daughters and I stayed here for 4 nights and found it to be exactly what we wanted and needed, a hotel that fit the budget, had a plentiful breakfast (with staff that kept the breakfast area clean and refilled with a smile on their face ALL the time!), a large clean room with a refrigerator and microwave, a short walk of a few blocks to Market Square where we were able to get the trolley to the River Walk area. The desk clerks were very helpful and friendly along with giving us advise about the area. Walking to the King William historic homes area is easy also. Everything seemed to be updated from the bedding, to the furniture, to the carpet. It was our first time to San Antonio and we had a wonderful stay, with this hotel helping to make it so. Thank you Fairfield Inn and Suites!

Room Tip: We had a suite which had a king bed in a semi separate area and a pull out sofa in another area...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Linenminnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Fairfield Inn & Suites San Antonio Downtown/Market Square, responded to this review, April 11, 2013
We appreciate you taking the time to write a review of our hotel. We are pleased you were able to enjoy our hotel's location, newly renovated rooms, and our staff during your stay. We hope to see you again next time you find yourself in San Antonio!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Market Square

Property: Fairfield Inn & Suites San Antonio Downtown/Market Square
Address: 620 S Santa Rosa Ave, San Antonio, TX 78204-3128
Location: United States > Texas > San Antonio > Avenida Guadalupe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in San Antonio
#90 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Market Square 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The newly-renovated Fairfield Inn & Suites San Antonio Downtown is located off I-10/35, making Sea World, Six Flags, the Alamo, and the metropolitan area easily accessible. Just a short walk from Market Square and the Alamo, our downtown hotel features a redesigned lobby equipped with free WiFi and 24-hour Market. Start your day off right with a free breakfast buffet each morning then take a dip in our indoor pool. Each guest room features Marriott signature bedding, ergonomic workspace, free WiFi and flat-screen TV with free HBO. ... more   less 
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Also Known As:
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio
Fairfield Inn Market Square
Fairfield San Antonio
San Antonio Fairfield Inn

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