We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great trip!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Indigo San Antonio Riverwalk
Ranked #58 of 358 Hotels in San Antonio
Reviewed June 20, 2013

This was our first but not our last stay, we will be back. Loved it! This was a business trip during the day and my wife had a great relaxing time at the hotel in the evening. We will be back for our anniversary in August. For the price, you cannot beat the Hotel Indigo San Antonio Riverwalk!

Room Tip: The balcony's over looking the river are nice and spacious..
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Doug L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this reviewResponded June 27, 2013

So glad you enjoyed your stay with us! We look forward to having you back in August for your anniversary.

Holly Evans - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (928)
Traveler rating
Traveler type
Time of year
Language

649 - 655 of 928 reviews

Reviewed June 17, 2013

Michael is the man. Hooked me up with a good rate and was eager to suggest restaurants, bars, directions, etc. Even provided me with a rewards number and corporate id. Hotel was eclectic and the rooms were ample size.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jimmywithaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this reviewResponded June 27, 2013

Thank you so much for taking the time to write a review. So glad you enjoyed your stay. Please feel free to tell your friends and family about our hotel. We look forward to having you stay with us again on future trips to San Antonio.

Holly Evans - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2013

This property was a disappointment to me. It was advertised as being on the Riverwalk near restaurants, night life, etc. It's at least a 30 minute walk to that part of the Riverwalk. The pool, patio and Riverwalk view were all nice. I was also disappointed about the following:
No shuttle. Most downtown hotels that cater to business travelers offer a shuttle. Considering the long walk to the more touristy area of the Riverwalk, a shuttle is a must for this hotel.
Carpet in hallways was dirty. It appears stained and needs to be replaced.
Poor water pressure on 3rd floor.
Shower only, no bathtub.
Nice pool but no hot tub.
Our room phone was not working. We called for service twice but no one ever came to repair it.
Parking is an extra $13 per day plus tax.
Positives:
Free WiFi
Pretty Drive up
Modern decor
Large rooms with wood floors
In room refrigerator and Kuerig
Cold AC
Staff is very friendly.
I don't think this property is worth the more expensive rates they charge because it's on the Riverwalk. It's on the Riverwalk but does not offer the perks of being in the midst of the fun.

Room Tip: Ask for a room facing the Riverwalk or Courtyard.
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SharingLifeTJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo San Antonio Riverwalk, responded to this reviewResponded June 21, 2013

Dear SharingLifeTJ,

Thank you for providing us with a very considerate review and thank you for staying with us. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. I would also like to apologize for any inconvenience the hotel conditions may have caused you. Rest assured that the issues you have raised about the carpets in the hallway has been documented and will be forwarded to the appropriate departments for necessary actions.

Once again many thanks for your feedback and we look forward to welcoming you back in the near future.

Sincerely,

Janice A
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

What a wonderful place to stay! The staff was very welcoming and accommodating. The room was huge and the access to the Riverwalk was just a few steps away, literally. With huge comfy beds and super cold AC, we slept through the thunder storm and until 11:30. The outside patio was the perfect place to hang out with friends and catch up. We are so happy we found this place and we will return.

Stayed: June 2013, traveled with friends
Thank Plan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

My boyfriend and I stayed here over the weekend and found it to be very spacious and in a great location! We reserved a room with a view of the river which was so nice to wake up to and relax outside. They do have a nice outdooor seating area if you don't face the river that has a nice ambience. It is only about a 20 minute (scenic) walk to the restraunts and night life on the riverwalk.

While in San Antonio we were hoping to try some excellent mexian food. The first night we stopped somewhere off the riverwalk to have dinner and were pretty disappointed. Michael, the concierge at the front desk, was very helpful in suggesting some different options. We tried one of his suggestions and was very pleasantly suprised! All of the staff were very friendly and gave warm greetings each time we came in to the lobby.

The size of the room was plentiful. We had a mini bar/fridge outside of our bathroom. The shower was great and water stayed hot! The size of the patio was really the main feature of this room! We spent one night in just because it was so relaxing to sit out there.

This hotel was a great value. I would definitely stay again.

Room Tip: Pay a little extra to get a room facing the river. It is well worth it.
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christys229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

The hotel overall is extremely nice, but when asked at the desk about how far from the restaurants on the river, I was told it was only a 15 to 20 minute walk. It was more like nearly an hour to walk to the sites. Also, we were on the first floor and all the ice machines were on the 2nd and 3rd floor, so you had to wander around a bit to get ice. The room was very nice and clean, and well maintained. I would stay again, but next time I will be taking a cab down to the riverwalk area where the restaurants are.

Room Tip: Anywhere but the ground floor!!
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Texangirlwaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this reviewResponded June 27, 2013

Thank you for writing a review about your recent stay at our hotel. We are very glad you enjoyed your trip. Although we are one the Riverwalk, our hotel IS located on a more secluded area of the Riverwalk, away from the main area where all the restaurants and bars are. Some people enjoy being away from the crowds and noise. We are glad you are considering on staying with us on your next trip to San Antonio.

Holly Evans - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

This is one of my favorite hotels I have stayed in...and I drive from California to Florida every year and back! The location can be difficult for people not familiar with San Antonio to find at first but the location is awesome. Right on the river walk and close to the Alamo. The staff are wonderful and they accept large dogs. The doggy area is lacking but it just for them to use the bathroom. The price is very reasonable. We had a room with a balcony and we really enjoyed that extra, private outdoor space. The pantry can be pricey so stop at the store and then put drinks/food in the little fridge. The walls are a bit thin but overall I love this hotel. I hope you do too.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Estefania S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Downtown
Comfort Suites Alamo/Riverwalk
Comfort Suites Alamo/Riverwalk
#11 of 358 in San Antonio
1,156 reviews
Hotel Valencia Riverwalk
#9 of 358 in San Antonio
3,141 reviews
Crockett Hotel
#19 of 358 in San Antonio
2,035 reviews
Show Prices
Show Prices
Show Prices
Omni San Antonio Hotel
#20 of 358 in San Antonio
2,030 reviews
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#17 of 358 in San Antonio
3,204 reviews
Menger Hotel
#22 of 358 in San Antonio
2,583 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Indigo San Antonio Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
Price Range: $110 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Priceline, Hotwire, Cancelon, Orbitz, Cheap Tickets, Evoline ltd, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hotel Indigo San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing