I had high hopes coming into this stay. Although the location was good, just a 5-10 minute stroll to the busy section of the river walk, the hotel itself was a disappointment. We have Platinum Ambassador status with Priority Club and have come to expect certain treatment on our stays. We were given a handicap room. The sink in the bathroom was literally falling off the wall. We couldn't use this sink as it would not drain. The shower was the smallest shower I've used since staying in a college dorm!! When using the shower, water ran out all over the bathroom floor. Also, the shower floor was black! Gross!! When we got back to the room after housekeeping had been there, the bed was hardly made. It looked like it had been thrown together in a rush. Definitely never staying here again!
- Official Description (provided by the hotel):
- Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more less
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- Also Known As:
- Hawthorn Suites San Antonio
- San Antonio Hawthorn Suites