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“The bed and the cafe were great......and that's it :(”

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Hotel Indigo San Antonio Riverwalk
Ranked #51 of 355 Hotels in San Antonio
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“The bed and the cafe were great......and that's it :(”
Reviewed January 20, 2012

Location is not great. It's kind of in the ghetto :(. The hotel itself is decorated nicely. We had dinner at the hotel cafe which was very good and the waiter was awesome. The room was decorated nice and the bed was great! But....there was a hair in the freshly laundered and rolled up towel in the bathroom :(. And.....although the Kuerig Coffee Por was nice, your coffee choice was one single caffeinated and one single decafeinated, so don't think you and hubby are BOTH getting your caffeine fix in the morning lol! Oh, and I almost forgot, there is a beautiful fountain out front of the hotel! Too bad it is nonfunctional and drained :(

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geiggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
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English first
Fort Worth, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 13, 2012

The rooms were spacious and beautifully decorated. Great drinks from the bar. However, the restaurant downstairs runs off a microwave ...no grill. Have to pay $13 per day for parking which is across the street from the hotel and when it's raining as it was when I was there, not a good move!

  • Stayed January 2012
    • Value
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    • Rooms
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Helpful?
2 Thank LadyKosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 31, 2011

We stayed at Hotel Indigo Riverwalk in December, so the Texas Christmas cheer was everwhere! We walked down the Riverwalk beneath the beautiful holiday lights and enjoyed the festive energy. The rooms were fabulously decorated and the bed was really comfortable. The Phi Burger in the restaurant was excellent. We were welcomed by the general manager, Eric who made us feel right at home. A great San Antonio option if you're looking for a cozy upscale boutique walking distance to fun activities.

Room Tip: As for a Riverwalk view!
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
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Helpful?
3 Thank DazzlinSmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 23, 2011

The Indigo Hotel on the Riverwalk is a great place to stay in San Antonio. It is close enough to walk to downtown without being in the middle of all the hustle and bustle. Even walking back late at night, I felt safe. The staff was great, especially Melanie who was extremely helpful with directions and dining recommendations. Rooms were very clean and well kept. My only complaint is that the restaurant in the lobby has quick food to go but it is way too expensive. There is place called Lulu's that is a couple of blocks away. It's open 24 hours and serves breakfast until 11am. If you go, go hungry b/c the food is plentiful (especially the 3# cinnamon rolls!). All in all, I would highly recommend the Indigo Hotel Riverwalk (not to be confused with the one at the Alamo).

  • Stayed December 2011, traveled on business
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Helpful?
5 Thank lldoglover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 10, 2011

This hotel is on the river walk which we enjoyed. It was however a fairly long walk to the active, restaurant portion of the riverwlk. The room was nice and the bed very comfortable. The hotel was very clean and the staff friendly. The rating I saw on the internet was a 4 star rating; I thought that was too high. I felt like 21/2 to 3 stars would have been appropriate.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank DDavidATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnpinva
Level Contributor
283 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed December 5, 2011

Terrific stay. However, don't be alarmed by your first impression that this hotel is not in a very good area. It looks a bit industrial with warehouses and a few decrepit buildings. The area was safe, however. It is just North of all the commotion and excitement of the riverwalk and a short walk (15 minutes) to the "gay strip." It is also a pleasant 10-15 walk to the main tourist area of town, and the riverwalk is by and large well lit at night. The room was nice, although it would've been nicer if we had gotten one of the rooms with balconies overlooking the riverwalk. The rooms are large with nice paintings on the wall. The bathroom was small but pleasant. Great vanity, lighting. It would've been nice if the shower had glass all around instead of half glass, half curtain, which got in the way of showering. The TV was superb - large, great sound, great channel selection. The beds were very comfy. The gym was small but had some cardio equipment, very limited weights with only one combo weight machine. Parking was close by and convenient. Wifi is free throughout the hotel. The coffee/tea bar was very handy to have on-site. I would definitely stay here again.

  • Stayed December 2011, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
4 Thank dnpinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenham, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 5, 2011

The rooms were nice. Location average. Service poor. Overall an average stay at an average hotel.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo San Antonio Riverwalk

Property: Hotel Indigo San Antonio Riverwalk
Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites

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